Troubleshooting The Display - SMART Board 6000 series Installation And Maintenance Manual

Chapter 8
Troubleshooting
Troubleshooting the display
Resolving issues with power
Resolving issues with presence detection and Wake to Touch
Resolving issues with video
Resolving issues with audio
Resolving issues with touch and digital ink
Resolving issues with remote management
Troubleshooting the display's software
Resolving general issues
Resolving issues with Activities
Resolving issues with Workspaces
Resolving issues with SMART Notebook Player
Resolving issues with Browser
Resolving issues with Input
Resolving issues with Screen Share
Resolving issues with Android mobile devices
Resolving issues with Apple devices
Resolving issues with Chrome browser and Chromebook
Resolving issues with Windows computers
Advanced troubleshooting for Screen Share
Referring to the SMART knowledge base for additional troubleshooting information
Contacting your reseller for additional support
Locating the display serial number
Locating the iQ appliance serial number
This chapter explains how to troubleshoot issues with the display and its software.

Troubleshooting the display

The following information helps you resolve a variety of common issues with the display, including
issues with:
Power
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Presence detection and Wake to Touch
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