243.11-Paper Jam Service Check - Lexmark X734de Service Manual

Step Questions / actions
Carefully lift the printer off the option, and lay
3
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
Replace the complete tray 3 option.
4
Does the error clear?
243.03, 243.11—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
2. Touch PRINT TESTS.
3. Select a tray below tray 3.
4. Touch Single.
Did the page print correctly?
Is tray 3 a high-capacity input option (2,000-
2
sheet feeder)?
Yes
Replace the option cable.
See
"Option cable
removal" on page 4-135.
Problem resolved.
Yes
Problem resolved.
Replace the HCIT top
plate. See
"Top plate
assembly removal" on
page 4-303.
7526
No
Go to step 4.
Replace the system board.
See
"System board
removal" on page 4-165.
No
Go to step 2.
Replace the complete
tray 3 option.
Diagnostic information
2-79
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