201.31-Paper Jam Error Service Check; Go Back - Lexmark X734de Service Manual

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201.06, 201.31—Paper Jam error service check
Step
Questions / actions
Open the front access door. Turn the
1
transport belt gear clockwise.
Did the transport belt move?
Bring the printer up in Diagnostics Menu (turn
2
the multifunction printer off, press and hold 3
and 6, turn the MFP on, and then release the
buttons when the progress bar displays).
Perform the Align Motor Test. See
tests" on page
3-12.
Can you hear the align motor run?
Turn the printer off, and then remove the
3
fuser. See
"Fuser assembly removal" on
page
4-114.
Is the exit sensor flag damaged?
Verify the paper is loaded properly in the
4
paper tray or manual feed slot.
Is the paper properly loaded?
Replace the fuser. See
5
removal" on page
POR the printer.
Did the error clear?
"Motor
"Fuser assembly
4-114.
Yes
Go to step 2.
Go to step 3.
Replace the fuser. See
"Fuser assembly
removal" on page
4-114.
Go to step 5.
Problem resolved.
7526
No
Replace the transport belt.
See
"Transfer module
removal" on page
4-191.
Replace the paper pick
mechanism. See
"Paper
pick mechanism
assembly removal" on
page
4-137.
Go to step 4.
Load paper.
Replace the original fuser,
and go to step 6.
Diagnostic information
2-65
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