Lexmark X734de Service Manual page 142

7526
Step Action and questions
Check all the cables connected to the RIP board for
3
proper connectivity.
Are the cables properly connected?
Properly connect the cables to the RIP board. Restart
4
the device into diagnostic mode.
Does the 900.xx error reoccur during startup?
Replace the RIP board, and restart the device.
5
Does this fix the problem?
Note: If an error, different from the original 900.xx, is
displayed, consult the service check for that error.
Print the following:
6
• Error log
• Menu settings page
• Network settings page
Does the 900.xx error reoccur while these pages
were printing?
Re-attach the communications cable. Restart the
7
printer to operating mode. Send the printer a print job.
Does the 900.xx error reoccur?
Note: Before performing this step, write down this
information about the file being sent to the printer:
• Application used
• Operating system
• Driver type
• File type (PCL, PostScript, XPS, etc.)
Restart the printer to operating mode. Send a different
8
print job to the device.
Does the 900.xx error reoccur?
Upgrade the firmware. Contact your next level of
9
support for the correct firmware level to use.
Restart the printer to operating mode. Send the printer
a print job.
Does the 900.xx error reoccur?
Is the device a Multi Function Printer?
10
Run a copy job.
11
Does the 900.xx error reoccur?
Run a scan to PC job.
12
Does the 900.xx error reoccur?
Is there optional memory installed?
13
Reinstall the memory, and send a print job to the
14
device.
Does the 900.xx error reoccur?
Service Manual
2-104
Yes No
Go to step 5. Go to step 4.
Go to step 5. Go to step 6.
Problem Go to step 31.
resolved.
Go to step 31. Go to step 7.
Go to step 8. Go to step 10.
Go to step 9. Go to step 10.
Go to step 31. Go to step 10.
Go to step 11. Go to step 13.
Go to step 31. Go to step 12.
Go to step 31. Go to step 13.
Go to step 14. Go to step16.
Go to step 15. Go to step 16.
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