Replying To An Im; Missed Im Counter And Alert - Avaya 9621G Using Manual

Instant Messaging
5. To send the message, tap Done.

Replying to an IM

About this task
When someone sends you an IM, the delephone displays a notification message on the Top
Line with an optional audio alert.
Procedure
1. On the notification window, tap Reply.
2. On the IM Edit screen, type your message.
3. To send your message, tap Done.
Using IM Templates
If you are busy and do not wish to attend an incoming call from one of your contacts, you can
send a reply with a predefined response.
Procedure
1. For an incoming call that you do not want to attend, tap Send IM and select from
2. Tap Send.

Missed IM counter and alert

If you are away from your phone and miss an incoming IM , the deskphone displays missed
IM icon on the Top line along with a counter that displays the number of missed IM
sessions.
74 Using Avaya 9621G/9641G IP Deskphones SIP
among the following options that the screen displays:
• I'll call you back as soon as I'm off the phone
• I'll call you back in 5 minutes.
• I'll call you back in an hour.
• Call me again if this is an emergency.
Comments? infodev@avaya.com
November 2013