Chapter 4: Making A Call; Making An Emergency Call - Avaya 9621G Using Manual

Chapter 4: Making a call

About this task
If you are not on a call, simply dial the number you want to call. If your dialing option is set to "editable"
you can edit the number as you enter it, then call it using softkeys; see
page 46 for information. Use the Phone screen to view and manage calls. Press Phone to view the main
Phone screen at any time. When the Phone screen is displayed, press Phone to move to the top of the
call appearance list; press Phone again to display the Home screen, if desired.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or touch an idle call appearance
line.
2. Dial the number you want to call. If you have a favorite icon on the Home screen for the person
you want to call, just touch that icon to initiate dialing.

Making an emergency call

About this task
You do not have to be logged in to make an emergency call.
If emergency calling was set up by your system administrator, the Phone screen has an
Emergency softkey to immediately connect you with a preset emergency services number.
Important:
During telephone failover (switching between telephone system servers during a system
failure) the Emergency softkey may not be available until your telephone is connected with
an alternate server, usually within several seconds.
Procedure
1. On the Phone screen,tap Emerg.
2. Tap Yes when the deskphone displays a prompt.
3. To end the emergency call,tap End Call or press Speaker.
Using Avaya 9621G/9641G IP Deskphones SIP
Some call servers will call back to confirm the emergency status. The phone
automatically answers the incoming call on the Speaker by going off hook.
Making a call using edit dialing
November 2013
on
45