Making A Priority Call; Interrupting A Call With A Whisper Page - Avaya 9621G Using Manual

About Features

Making a priority call

About this task
Use the Priority Calling feature to provide a special type of call alerting between internal
telephone users, including the attendant. The called party hears a distinctive ringing when the
calling party uses Priority Calling.
Procedure
1. Before dialing, access the Features menu.
2. If necessary, scroll down to Priority Call and touch OK .
3. Enter the extension you want to call.
4. Touch OK to immediately start dialing the priority call to that extension, where the

Interrupting a call with a whisper page

About this task
Use the Whisper Page feature to interrupt or "barge in" on another user's call and make an
announcement. This feature is unique because only the person on the paged extension can
hear the page. Other parties on the call cannot hear the page, and the person who makes the
page cannot hear anyone on the call. If the paged user has a display telephone, the paged
user can see your caller ID. For example, users A and B are on a call. You have an urgent
message for user A and make a whisper page. All three users hear the tone that signals the
page, but only user A hears the page itself. You cannot hear user B.
Procedure
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Whisper Page and touch OK.
3. Enter the extension you want to call.
4. TapEnter to immediately start dialing and deliver your message when the person
98 Using Avaya 9621G/9641G IP Deskphones SIP
call appearance will show the incoming call as a priority call.
you called answers.
Comments? infodev@avaya.com
November 2013