Avaya 9621G Using Manual page 7

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Editing a contact........................................................................................................................................ 68
Changing the primary contact number...................................................................................................... 69
Deleting a contact..................................................................................................................................... 69
Assigning specific ring tone to a contact................................................................................................... 70
Accessing Exchange contacts.................................................................................................................. 70
Chapter 9: Instant Messaging............................................................................................
Enabling IM............................................................................................................................................... 73
Initiating an IM session from your contacts list.......................................................................................... 73
Replying to an IM............................................................................................................................. 74
Missed IM counter and alert...................................................................................................................... 74
Using the IM history.................................................................................................................................. 75
Chapter 10: Tracking presence information.....................................................................
Chapter 11: Configuring Hearing Aid Compatibility........................................................
Chapter 12: About Hotline..................................................................................................
Chapter 13: Call History.....................................................................................................
Viewing the call history.............................................................................................................................. 83
Viewing call history details........................................................................................................................ 83
Adding an entry from the call history to your contacts list......................................................................... 84
Removing an entry from call history.......................................................................................................... 84
Clearing all call history entries.................................................................................................................. 84
Turning off call history............................................................................................................................... 85
Chapter 14: Using the Calendar.........................................................................................
Calendar appointment reminders.............................................................................................................. 87
Reviewing your appointments................................................................................................................... 87
Chapter 15: About Features...............................................................................................
Using the Features menu.......................................................................................................................... 89
Feature Table............................................................................................................................................ 89
Monitoring other extensions at a glance................................................................................................... 91
Assigning labels to auto-dial numbers...................................................................................................... 92
Setting up automatic call back.................................................................................................................. 92
Making an auto intercom call.................................................................................................................... 93
Blocking your extension from displaying during calls................................................................................ 93
Displaying your extension on outgoing calls............................................................................................. 94
Parking a call............................................................................................................................................. 94
Unparking a call........................................................................................................................................ 95
Picking up a call to another extension...................................................................................................... 95
Picking up a call to another call pickup group........................................................................................... 95
Answering a call for a call pickup group member..................................................................................... 96
Calling someone in your intercom group.................................................................................................. 96
Tracing a malicious call............................................................................................................................. 96
Recording a call........................................................................................................................................ 97
Making a priority call................................................................................................................................. 98
Interrupting a call with a whisper page...................................................................................................... 98
Visual alert for an encrypted call............................................................................................................... 99
Configuring simultaneous ringing for multiple phones using EC500......................................................... 99
Extending a call to your cell phone (EC500).................................................................................... 100
Chapter 16: About Team Button........................................................................................
Using Avaya 9621G/9641G IP Deskphones SIP
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November 2013
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