2N Helios IP Base Installation Manual
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2N Helios IP Base Installation Manual

Door entry ip intercom
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®
2N Helios IP Base
Door Entry IP Intercom
Installation Manual
Version:
2.9
www.2n.cz

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Summary of Contents for 2N Helios IP Base

  • Page 1 ® 2N Helios IP Base Door Entry IP Intercom Installation Manual Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 3.2 Intercom Control as Viewed by External User 3.4 Intercom Control as Viewed by Internal User 3.5 Maintenance 3.6 Downloads 4. Technical Parameters 5. Supplementary Information 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 3/60...

  • Page 4: Product Overview

    1. Product Overview Here is what you can find in this section: 1.1 Components and Associated Products 1.2 Terms and Symbols 2N TELEKOMUNIKACE a.s., www.2n.cz 4/60...

  • Page 5: Basic Features

    Basic Features ® Helios IP Base – is an elegant and reliable intercom equipped with lots of useful functions. Thanks to SIP support and compatibility with major brands of PBX ® manufacturers, it can benefit from using VoIP networks. Helios IP Base...
  • Page 6 Configuration using web interface or dedicated PC application VoIP standard SIP 2.0 support 1999 Phone Book positions 20 user time profiles Video codecs (H.263, H.263+, H.264, MJPEG) Audio codecs (G.711, G.722) NTP client for time synchronisation 2N TELEKOMUNIKACE a.s., www.2n.cz 6/60...

  • Page 7: Components And Associated Products

    Mounting backplate Part No. 9156020 ® Helios IP Base – mounting backplate ® Mounting backplate for main unit 2N Helios IP Base ® Helios IP Base is designed for outdoor use and requires no additional roof. 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 8: Expansion Modules

    Expansion modules Part No. 9156030 ® Helios IP Base – RFID Card Reader, 125 kHz The card reader module provides you with access control via contactless cards or keyfobs. The module supports the 125 kHz EM-41xx or HID Proximity cards.

  • Page 9: Internal Units

    On the panel’s display not only can you find out who is at the door, but also start a conversation with the visitor, open the lock or turn on the light in the entrance hall. 2N TELEKOMUNIKACE a.s., www.2n.cz 9/60...

  • Page 10: Voip Phones

    IP network. Touchscreen and keyboard control. Part No. 91378357 Grandstream GXV3275 VoIP telephone GXV3275 is the successor to the popular GXV3175 model, which allows comfortable video calls in the IP network. Touchscreen control. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/60...

  • Page 11: Electric Locks

    BEFO 11211MB with mechanical blocking 12 V / 230 mA DC low consumption Enables mechanically close or open the lock. When opened, the lock is open all the time. When closed, it behaves as standart electrical lock. 2N TELEKOMUNIKACE a.s., www.2n.cz 11/60...
  • Page 12 A regular lock with a built-in contact to indicate whether the door is open or closed. Part No. 932072E 31211 fail-safe 12 V / 170 mA DC The failsafe lock is closed when electricity is switched on. When electricity is interrupted, the lock is opened. 2N TELEKOMUNIKACE a.s., www.2n.cz 12/60...
  • Page 13 The failsafe lock is closed when electricity is switched on. When electricity is interrupted, the lock is opened. It contains a built-in contact to indicate whether the door is open or closed. FAQ: Electric locks – Difference between locks in 2N Helios IP accesories 2N TELEKOMUNIKACE a.s., www.2n.cz 13/60...

  • Page 14: Power Supply

    Part No. 91341481E Stabilised 12 V / 2 A power supply needs to be used when no PoE is available. Part No. 932928 For external power supply of the lock with 12 V AC voltage. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/60...

  • Page 15: Two-Wire Connection

    (2 wires) from your original door bell or door intercom to connect any IP device. You don’t have to ® configure anything, and you only need one 2N 2Wire unit at each end of the cable and a power source connected to at least one of these units.
  • Page 16 13.56 MHz and 125 kHz cards using a web ® interface or the Access Commander application. It reads the same types of cards as card readers in 2N Helios IP intercoms. Part No. 9134173 Mifare RFID card, 13.56 MHz 2N TELEKOMUNIKACE a.s., www.2n.cz 16/60...
  • Page 17 External RFID card reader for connection to a PC using a USB interface. Suitable for system management and the addition of ® EM41xx cards via the PC application, Access Commander Part No. 9134165E RFID card, 125 kHz Part No. 9134166E RFID key fob, 125 kHz 2N TELEKOMUNIKACE a.s., www.2n.cz 17/60...

  • Page 18: External Switches

    Part No. 9137411E External IP Relay – 4 outputs, PoE Standalone IP device which can be controlled by HTTP commands sent by Helios IP intercom, which can thus control devices on unlimited distance. 2N TELEKOMUNIKACE a.s., www.2n.cz 18/60...

  • Page 19: Sensors And Switches

    Set for installation on a door, enabling the status of door opening to be ascertained. Used when the intercom is used for door protection, to detect when the door is not For more accessories and particular advice please contact your local distributor of 2N products. 2N TELEKOMUNIKACE a.s., www.2n.cz 19/60...

  • Page 20: Terms And Symbols

    Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 20/60...

  • Page 21: Description And Installation

    2. Description and Installation Here is what you can find in this section: 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Extending Module Connection 2.5 Completion 2N TELEKOMUNIKACE a.s., www.2n.cz 21/60...

  • Page 22: Product Completeness Check

    Product Completeness Check Before you start please check whether the contents of the package of your new ® Helios IP Base complies with the following list: ® Helios IP Base Manual Films for labels Double-ended wrench – Torx Double-button Screws and dowels Metal pads 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 23: Mechanical Installation

    2.2 Mechanical Installation Surface Mounting What you need for mounting: ® Helios IP Base plus appropriate frames LAN connection, UTP Cat5e or better with RJ-45 connector 802.3af PoE or 12 V DC / 2 A power supply Before using this product, please read the instruction manual and follow the instructions and recommendations contained therein.
  • Page 24 Helios IP Base structure. ® Position of Mounting Screws on 2N Helios IP Base The device is intended for surface mounting, for this type of installation the device itself is sufficient. A mounting backplate can be used ( Part.

  • Page 25: Mounting Principles

    ® Never turn Helios IP Base to align the box assembly after mounting. Make sure that the flush mounting boxes have been installed accurately. Make sure that the surface mounting place is perfectly flat with the maximum inequality of 2 mm (e.g.
  • Page 26 2N TELEKOMUNIKACE a.s., www.2n.cz 26/60...

  • Page 27: Electric Installation

    2.3 Electric Installation ® This subsection describes how to connect the Helios IP Base main unit to the power supply and LAN and how to connect other elements. Connection of RFID reader modules is contained in section 2.4 Extending Module Connection...

  • Page 28: Electric Lock Connection

    In the latter case, use an external lock supply. In any case, you are recommended to use low-consumption locks and keep the limits mentioned above. 2N TELEKOMUNIKACE a.s., www.2n.cz 28/60...
  • Page 29 Main Unit Power Supply Connection ® Helios IP Base can be powered either from an external 12 V / 2 A DC source or directly from the LAN equipped with PoE 802.3af supporting network elements. External power supply Use a 12 V ±15 % SELV supply dimensioned to the minimum current consumption of 2...

  • Page 30: Combined Power Supply

    Combined Power Supply ® Helios IP Base can be fed from an external power supply and PoE at the same time. LAN Connection ® Helios IP Base is connected to the Local Area Network (LAN) via the UTP/STP cable (Cat 5e or higher) terminated with an RJ-45 (LAN) connector. As the device is equipped with the Auto-MDIX function, both the straight and crossed cable can be used.
  • Page 31 Wait until the red LED goes off (approx. 5 s). Wait until the green LED goes off and the red LED comes on again (approx. 5 s). Wait until the red LED goes off (another 5 s). Release the RESET button. 2N TELEKOMUNIKACE a.s., www.2n.cz 31/60...
  • Page 32 In case of resetting the factory default settings on a device with a version of firmware 2.18 or higher it is necessary to reprogram the ® Helios IP Security Relay using the instructions from section 2N TELEKOMUNIKACE a.s., www.2n.cz 32/60...

  • Page 33: Extending Module Connection

    2.4 Extending Module Connection ® Helios IP Base allows to connect following extending modules: RFID card reader 125 kHz RFID card reader 13.56 MHz Security Relay Module Bus Interconnection ® All modules Helios IP Base , are connected via connector X12, the position of this connector is shown in Fig.
  • Page 34 Insert the module of card reader into the shown connector. 2N TELEKOMUNIKACE a.s., www.2n.cz 34/60...

  • Page 35: Module Power Supply

    3) As the last, it is necessary to fix the module using tabs built into the structure of ® Helios IP Base . This tab is highlighted in the following picture by the red rectangle. Module Power Supply ® All modules Helios IP Base are powered via connector X12.

  • Page 36: Rfid Card Reader 13.56 Mhz

    EM4100, EM4102, HID Proximity RFID Card Reader 13.56 MHz ® The 13.56 MHz RFID Card Reader ( Part No. 9156031) is one of the 2N Helios IP Base intercom elements and is used for reading RFID card Ids in the 13.56 MHz band.

  • Page 37: Installation

    (typically behind the door). The device is powered and controlled via this two-wire cable and so can be added to an existing installation. Thanks to its compact dimensions, the device can be installed into a standard mounting box. 2N TELEKOMUNIKACE a.s., www.2n.cz 37/60...

  • Page 38: Status Signalling

    HeliosIP’ terminals. Press the Departure button to activate the output for 5 seconds. Status signalling: Green LED Red LED Status blinking Operational mode Activated output blinking blinking Programming mode – waiting for initialisation blinking Error – wrong code received 2N TELEKOMUNIKACE a.s., www.2n.cz 38/60...
  • Page 39 Helios IP Security Relay using the instructions above. ® FAQ: 2N Helios IP Security Relay – what it is and how to use it with 2N Helios IP intercom? ® Video Tutorial: Door intercoms 2N Helios IP – Security Relay 2N TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 40 Connection: 2N TELEKOMUNIKACE a.s., www.2n.cz 40/60...

  • Page 41: Installation Completion

    Nametag Inserting/Replacing: Remove the frame. Remove the button cover using the clips placed on the shorter sides of the cover. Remove the used nametag and insert a new one. Replace the button cover. Replace the frame. 2N TELEKOMUNIKACE a.s., www.2n.cz 41/60...

  • Page 42: Function And Use

    3. Function and Use ® This section describes the basic and extending functions of the the 2N Helios IP Base product. Here is what you can find in this section: 3.1 Configuration 3.2 Intercom Control as Viewed by External User 3.4 Intercom Control as Viewed by Internal User...

  • Page 43: Ip Address Retrieval

    You have to know your intercom IP address to log in to the integrated web server. ® Upon purchase, Helios IP Base is set to the dynamic IP address mode – it retrieves the IP address automatically if there is a properly configured DHCP server in ®...

  • Page 44: Dynamic/Static Ip Address Switching

    Up to 2 s intervals are allowed between the presses. Dynamic/Static IP Address Switching Take the following steps to switch the dynamic and static IP address mode in ® Helios IP Base ® Connect (or, if connected, disconnect and reconnect) Helios IP Base to the power supply.
  • Page 45 IP address: 192.168.1.100 Network mask: 255.255.255.0 Default gateway: 192.168.1. Note Be sure to press the button sequence within thirty seconds after the sound signal for security reasons. Up to 2 s intervals are allowed between the presses. 2N TELEKOMUNIKACE a.s., www.2n.cz 45/60...

  • Page 46: Intercom Control As Viewed By External User

    3.2 Intercom Control as Viewed by External User ® This subsection describes how to control Helios IP Base when viewed by an external user. Speed Dial Buttons Press the speed dial buttons on the basic unit to make quick dialling for the first 1 or 2 (depending on the model type) in the telephone directory.

  • Page 47: Intercom Control As Viewed By Internal User

    Configuration Manual). Press # on your phone anytime to extend the call time. The automatic call termination is signalled with a short beep 10 s before the call end. Calling to 2N ® Helios IP Base ® Helios IP Base allows you to answer incoming calls.

  • Page 48: We Recommend To Follow The Principles Below While Cleaning

    Clean the device in dry weather in order to make waste water evaporate quickly. Cleaning wipes for IT equipment are suitable. Warning Prevent water from getting inside the intercom. Do not use alcohol-based cleaners. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/60...
  • Page 49 3.6 Downloads Templates Nameplates Drilling Template Software 2N® Helios IP USB driver 1.0.6 2N® Helios IP eye 1.1.4.0.19 – Windows 2N® Helios IP Eye 1.2.3 – Mac OS 2N® Helios IP network scanner 3.0.4 2N TELEKOMUNIKACE a.s., www.2n.cz 49/60...

  • Page 50: Technical Parameters

    Up to 30 snapshots/s Sensor sensitivity: 5.6 V/lux-sec (550 nm) View angle: 135 ° (H), 109 ° (V) , 141 °(D) Infrared light: Sensor sensitivity without IR light: 0,1 Lux ± 20 % Focal length: 2.3 mm 2N TELEKOMUNIKACE a.s., www.2n.cz 50/60...
  • Page 51 NO/NC contact, up to 30 V / 1 A AC/DC Active switch output: 8 up to 12 V DC depending on power supply (PoE: 10 V; adaptor: power supply voltage minus 2 V), max 400 mA 2N TELEKOMUNIKACE a.s., www.2n.cz 51/60...
  • Page 52 Supported cards, 13.56 MHz, Part No. 9156031 (only card serial number is read) ISO/IEC 14443A Mifare Classic 1k & 4k, DESFire EV1, Mini, Plus S&X, Ultralight, Ultralight C ISO/IEC 14443B CEPAS, HID iCLASS JIS X 6319 Felica 2N TELEKOMUNIKACE a.s., www.2n.cz 52/60...
  • Page 53 Working relative humidity: 10 % – 95 % (non-condensing) Storing temperature: −40 °C – 70 °C Dimensions: 229 (W) x 109 (H) x 31 (H) Weight: Max net weight: 1 kg Covering level: IK 7 IP 65 2N TELEKOMUNIKACE a.s., www.2n.cz 53/60...

  • Page 54: Supplementary Information

    5. Supplementary Information Here is what you can find in this section: 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 54/60...

  • Page 55: Troubleshooting

    5.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 55/60...

  • Page 56: Directives, Laws And Regulations

    5.2 Directives, Laws and Regulations Europe ® Helios IP Base conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 - on radio equipment and telecommunications terminal equipment and the mutual...
  • Page 57 Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 57/60...

  • Page 58: General Instructions And Cautions

    The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 58/60...

  • Page 59: Electric Waste And Used Battery Pack Handling

    Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 59/60...
  • Page 60 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v2.9 2N TELEKOMUNIKACE a.s., www.2n.cz 60/60...

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