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2N Helios IP Safety Installation Manual

Emergency ip intercom
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2N Helios IP Safety
Emergency IP Intercom
Installation Manual
Version:
2.7
www.2n.cz

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Summary of Contents for 2N Helios IP Safety

  • Page 1 ® 2N Helios IP Safety Emergency IP Intercom Installation Manual Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.
  • Page 4 2.3 Electric Installation 2.4 Extending Module Connection 3. Function and Use 3.1 Configuration 3.2 Maintenance 3.3 Downloads 4. Technical Parameters 5. Supplementary Information 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 4/65...

  • Page 5: Product Overview

    1. Product Overview Here is what you can find in this section: 1.1 Components and Associated Products 1.2 Terms and Symbols 2N TELEKOMUNIKACE a.s., www.2n.cz 5/65...

  • Page 6: Basic Features

    Basic Features ® Helios IP Safety is a highly resistant and reliable IP door access intercom provided with a lot of useful above-standard functions. Supporting the SIP standard and being ® compatible with the leading IP PBX and telephone suppliers, Helios IP Safety ®...

  • Page 7: Advantages Of Use

    Audio codecs (G.711, G.729, G.722, L16/16kHz) HTTP server for configuration SNTP client for time synchronisation with server RTSP server for video streaming SMTP client for e-mail sending TFTP client for automatic configuration and firmware update 2N TELEKOMUNIKACE a.s., www.2n.cz 7/65...
  • Page 8 Part No. 9152101 1 button control of two electric locks possibility of connecting additional switch Part No. 9152101W 1 button 10 W loudspeaker extra robust version control of two electric locks possibility of connecting additional switch 2N TELEKOMUNIKACE a.s., www.2n.cz 8/65...
  • Page 9 2 buttons with „INFO“ and „SOS“ labels Part No. 9152102W 10 W loudspeaker extra robust version control of two electric locks 1 red emergency button Part No. 9152101M 1 W loudspeaker control of two electric locks possibility of connecting additional switch 2N TELEKOMUNIKACE a.s., www.2n.cz 9/65...
  • Page 10 ® Helios IP Safety units can wall mounted without requiring any additional accessories. Use the appropriate mounting box (see below) for plasterboard and flush mounting. 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 11: Mounting Accessories

    Mounting frame Part No. 9152000 Orange Aluminum Good to cover the edge of the intercom in flush or plasterboard installation. Brick flush mounting box Part No. 9151001 Stainless steel Dimension: 132 x 223 x 83 mm 2N TELEKOMUNIKACE a.s., www.2n.cz 11/65...

  • Page 12: Voip Telephones

    On the panel’s display not only can you find out who is at the door, but also start a conversation with the visitor, open the lock or turn on the light in the entrance hall. VoIP Telephones 2N TELEKOMUNIKACE a.s., www.2n.cz 12/65...
  • Page 13 IP network. Touchscreen and keyboard control. Part No. 91378358 Grandstream GXV3275 VoIP telephone GXV3275 is the successor to the popular GXV3175 model, which allows comfortable video calls in the IP network. Touchscreen control. 2N TELEKOMUNIKACE a.s., www.2n.cz 13/65...
  • Page 14 Part No. 932091E BEFO 11211MB with mechanical blocking 12V/230mA DC low consumption Enables mechanically close or open the lock. When opened, the lock is open all the time. When closed, it behaves as standart electrical lock. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/65...
  • Page 15 The failsafe lock is closed when electricity is switched on. When electricity is interrupted, the lock is opened. It contains a built-in contact to indicate whether the door is open or closed. FAQ: Electric locks - Difference between locks in 2N Helios IP accesories 2N TELEKOMUNIKACE a.s., www.2n.cz 15/65...

  • Page 16: Power Supply

    PoE switch is not available. Part No. 91341481E Stabilised 12 V / 2 A power supply needs to be used when no PoE is available. Part No. 932928 For external power supply of the lock with 12V AC voltage. 2N TELEKOMUNIKACE a.s., www.2n.cz 16/65...

  • Page 17: Additional Modules

    V / 700 mA. Also includes tamper switch to signal opening of the front panel. Part No. 9159010 2N® Helios IP Security Relay A handy add-on that significantly enhances door entry security as it prevents tampering with the intercom and forced opening of the lock. To be installed between intercom and lock, powered by the intercom.
  • Page 18 2N 2Wire unit at each end of the cable and a power source ® connected to at least one of these units. The 2N 2Wire unit then provides power not only to the second converter, but also to all other connected IP end devices.
  • Page 19 Use an external antenna with the induction loop, Part No. 9159050. A 170cm long interconnecting cable is included. For more accessories and particular advice please contact your local distributor of 2N products. 2N TELEKOMUNIKACE a.s., www.2n.cz 19/65...

  • Page 20: Terms And Symbols

    Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 20/65...
  • Page 21 2. Description and Installation Here is what you can find in this section: 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Extending Module Connection 2N TELEKOMUNIKACE a.s., www.2n.cz 21/65...
  • Page 22 Product Completeness Check ® Before you start please check the contents of your Helios IP Safety delivery: ® 1× 2N Helios IP Safety 1× Torx 10 / Torx 20 double-ended wrench 1× spare sealing for big bushing for a thick cable, one hole 1×...

  • Page 23: Mechanical Installation

    You can purchase the flush mounting box in advance and hire an installation professional to make the basic installation work. Moreover, the mounting box helps you align the intercom vertically (with a deviation of up to 2°). 2N TELEKOMUNIKACE a.s., www.2n.cz 23/65...
  • Page 24 Remember that dowels of poor quality may easily get loose and fall out of the wall! ® Stainless steel screws are used for the Helios IP Safety assembly. Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment!
  • Page 25 Make sure that the dowel holes are drilled accurately! You will not be able to align considerable inaccuracies with this way of mounting! Push or hammer the enclosed dowels into the drilled holes. Use some suitable building adhesive if the dowels are too loose. 2N TELEKOMUNIKACE a.s., www.2n.cz 25/65...
  • Page 26 Do not complete mounting until you have finished electrical installation – refer to Mounting Completion Be sure keep strictly the hole dimensions while mounting the device into classic bricks without the flush mounting box as shown in the figure below. 2N TELEKOMUNIKACE a.s., www.2n.cz 26/65...
  • Page 27 2N TELEKOMUNIKACE a.s., www.2n.cz 27/65...
  • Page 28 Flush Mounting – Thermally Insulated Wall What You Need: Longer screws (depending on the thermal insulation thickness) Hole: (112 × 220 × 70) mm Cut out the thermal insulation layer using the template (the same as for classic brick wall). 2N TELEKOMUNIKACE a.s., www.2n.cz 28/65...
  • Page 29 Hole: (132 × 223 × 83) mm ® Suppose you intend to install your Helios IP Safety unit into a wall made of hollow bricks. Note that the external side of the bricks gets damaged by cutting and the dowels cannot practically be fixed into the thin internal part of the bricks. Therefore, use the brick flush mounting box and follow the instructions included therein.

  • Page 30: Wall Mounting

    Plasterboard flush mounting box, Part No. 9151002 Hole: (118 × 237) mm Use the plasterboard flush mounting box and follow the instructions included therein. Wall Mounting What You Need: ® Just your Helios IP Safety unit 2N TELEKOMUNIKACE a.s., www.2n.cz 30/65...
  • Page 31 ® Select the Helios IP Safety position with respect to the supply cables. Where the cables are installed inside a structure or wall, use the hole at the intercom bottom.

  • Page 32: Use Of Cable Bushings

    Use of Cable Bushings ® The cable bushings included in the Helios IP Safety delivery are designed for the following cables: Big bushing: for two cables of the diameter of 5–6 mm (UTP cable), or, upon insert replacement, for one thick cable/tube of the diameter of up to 14 mm.
  • Page 33 2. Remove the sealing including the cover from the bushing. Cut either of the components as shown in the figures. 3. Put the bushing nut on the cable and insert the sealing. 4. Replace the cover onto the sealing. 2N TELEKOMUNIKACE a.s., www.2n.cz 33/65...
  • Page 34 5. Pull the cable connector though the bushing body into the intercom and clip it into the motherboard connector. 6. Move the sealing including the cover along the cable as far as the bushing body, or add a plug if necessary. 7. Replace and tighten the nut. 2N TELEKOMUNIKACE a.s., www.2n.cz 34/65...

  • Page 35: Electric Installation

    2.3 Electric Installation ® This subsection describes how to connect Helios IP Safety into your Local Area Network (LAN) and how to connect supply voltage and the electric lock. PCB Connectors LAN Connection External Power Supply Connection Electric Lock Connection...
  • Page 36 ® Helios IP Safety Connectors, PCB Version 555v2 2N TELEKOMUNIKACE a.s., www.2n.cz 36/65...
  • Page 37 ® Helios IP Safety Connectors, PCB Version 555v3 Description of Connectors: X1 – Loudspeaker X4 – Camera module X5 – Button 1 SW1 – Reset button (555v3 version only) X6 – Configuration jumpers X8 – Extending module (RFID card reader or additional switch) X10 –...

  • Page 38: External Power Supply

    LED3 – LAN connection activity indicator LAN Connection ® Helios IP Safety is connected to the LAN via a RJ-45 terminated (connector X11) UTP/STP cable (of category Cat 5e or higher). The system is equipped with the Auto- MDIX function and so both the straight and crossed cable versions can be used.

  • Page 39: Electric Lock Connection

    Electric Lock Connection ® Helios IP Safety is equipped with an electrically isolated relay switch with NO and NC contacts (terminal block X17) and 12 V / 700 mA switched output (terminal block X18), to which a standard electric lock or another compatible electrical appliance can be connected.
  • Page 40 For proper grounding you need a cable of the minimum cross-section of 4 mm2. Connect the cable to the connector in the bottom part of the intercom. The connector is enclosed to the delivery. 2N TELEKOMUNIKACE a.s., www.2n.cz 40/65...

  • Page 41: Mounting Completion

    Water leakage may damage the electronic part of the system. ® Stainless steel screws are used for the Helios IP Safety assembly. Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment!
  • Page 42 For this way of protection we recommend a diode 1A / 1000V (e.g., 1N4007, 1N5407, 1N5408) connected antiparallel to the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 42/65...

  • Page 43: Extending Module Connection

    (to prevent a theft, e.g.). It is recommended to use the tamper switch. ® FAQ: Tamper switch - How to install it into the 2N Helios IP Force Specifications: Passive switch: NO and NC contacts, up to 30 V / 1 A AC/DC Active switch output: 9 V (Using PoE) or power supply voltage minus 1 V, from 9 to 13 V max.
  • Page 44 (4). As the tamper switch shares the relay output (NO and NC) terminals, you cannot use the RELAY2 output with the tamper switch together. Place front panel back and tighten all four screws. 2N TELEKOMUNIKACE a.s., www.2n.cz 44/65...
  • Page 45 Helios IP Security Relay is a device installed between an intercom (outside ® the secured area) and the electric lock (inside the secured area). The 2N Helios IP Security Relay includes a relay that can only be activated if the valid opening code is received from the intercom.
  • Page 46 Weight: 20 g Installation: Install the 2N® Helios IP Security Relay onto a two-wire cable between the intercom and the electric lock inside the area to be secured (typically behind the door). The device is powered and controlled via this two-wire cable and so can be added to an existing installation.
  • Page 47 Activate the intercom switch using the keypad, telephone, etc. The first code sent from the intercom will be stored in the memory and considered valid. After ® code initialisation, the Helios IP Security Relay will pass into the operational mode (the green LED is blinking). 2N TELEKOMUNIKACE a.s., www.2n.cz 47/65...
  • Page 48 ® FAQ: 2N Helios IP Security Relay – what it is and how to use it with 2N Helios IP intercom? ® Video Tutorial: Door intercoms 2N Helios IP - Security Relay Connection: Induction Loop ® Induction Loop (Part No. 9159050 – Induction loop amplifier for 2N Helios intercom, Part No.
  • Page 49 B connector. Connect the special cable to the intercom and connect the power supply to the mains. You can place the mated A and B connectors into the 2N® Helios cover. The connectors help you connect stripped cables. Open the connector by pushing a thin screwdriver onto the white spots at its front and close the connector by sliding the movable part through a side gap.
  • Page 50 Frequency characteristics: 100 Hz – 5KHz ±3 dB Temperature range: -20 - +50 °C Covering: IP65 (with round cable of 5 - 10 mm diameter) Dimensions: 144 x 100 x 31 mm Weight: 0.3 kg 2N TELEKOMUNIKACE a.s., www.2n.cz 50/65...
  • Page 51 3. Function and Use ® In this section we describe the basic and extending functions of the 2N Helios IP Safety product. Here is what you can find in this section: 3.1 Configuration 3.2 Maintenance 3.3 Downloads 2N TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 52 3.1 Configuration ® Use a PC equipped with any web browser to configure Helios IP Safety Launch your web browser (Internet Explorer, Firefox, etc.). Enter the IP address of your intercom ( http://192.168.1.100/ , e.g.). Log in using the Admin user name and password.
  • Page 53 Switching between Static and Dynamic IP Address ® Connect Helios IP Safety to the power supply (or, disconnect and reconnect it if already connected). Wait for the first acoustic signal Press the quick dial button 15 times.
  • Page 54 The 15 times 1 sequence must be entered within 30 seconds after the first sound signal for security reasons. The inter-digit delay may be 2 s at most. The static IP address mode will be switched into the dynamic IP address mode and vice versa upon restart. 2N TELEKOMUNIKACE a.s., www.2n.cz 54/65...
  • Page 55 Alcohol-based cleaners may be applied. Clean the device in dry weather in order to make waste water evaporate quickly. We recommend using cleaning wipes designed for IT / electronic items. ® Helios IP Safety models of Part Nos. 9152101 , 9152102 9152101M may be cleaned with WAP high pressure washers.
  • Page 56 Software ® Helios IP network scanner 3.0.4 2N TELEKOMUNIKACE a.s., www.2n.cz 56/65...

  • Page 57: Technical Parameters

    Full duplex: Yes (AEC) Speech transmission index (STI): 0.80 Audio stream Protocols: RTP / RTSP Codecs: G.711, G.729, G.722, L16/16kHz Video stream Protocols: RTP / RTSP / HTTP Codecs: H.263, H.263+, H.264, MPEG-4, M-JPEG IP camera function: Yes 2N TELEKOMUNIKACE a.s., www.2n.cz 57/65...
  • Page 58 Storing temperature: −40 °C to 70 °C Dimensions 217 × 109 × 83 mm 242 × 136 × 83 mm incl. frame Weight: netto max. 2 kg / brutto max. 2,5 kg Covering level: IP65 , IP69K (91521xxxW) 2N TELEKOMUNIKACE a.s., www.2n.cz 58/65...

  • Page 59: Supplementary Information

    5. Supplementary Information Here is what you can find in this section: 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 59/65...

  • Page 60: Troubleshooting

    5.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 60/65...

  • Page 61: Industry Canada

    5.2 Directives, Laws and Regulations Europe ® Helios IP Safety conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 - on radio equipment and telecommunications terminal equipment and the mutual...
  • Page 62 Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 62/65...

  • Page 63: General Instructions And Cautions

    The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 63/65...

  • Page 64: Electric Waste And Used Battery Pack Handling

    Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 64/65...
  • Page 65 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v2.7 2N TELEKOMUNIKACE a.s., www.2n.cz 65/65...

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