® Helios IP Door Access Communicator User Manual Version 1.5.0 www.2n.cz Firmware version 1.5.x...
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1999/5/EC directive. For the full wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz. The 2N TELEKOMUNIKACE company is a holder of the ISO 9001:2000 certificate. All...
Product Description ....................... 8 Basic Features........................8 Advantages of Use ......................8 Optional Accessories ......................9 ® Helios IP Components and Associated Products ..........10 Basic Units ........................10 Extending modules ......................11 Extenders ........................11 ® Software Facilities of 2N Helios IP Basic Units ............
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Miscellaneous ......................... 76 Tools ..........................79 Configuration ........................80 Display Program ......................81 Firmware ......................... 82 Licence ........................... 83 4. Function and Use ............. 85 ® Helios IP Control as Viewed by External User ........... 86 Quick Dialling Buttons ....................86...
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User Activation and Deactivation ................... 87 Profile Activation and Deactivation ................. 87 ® Display-Equipped 2N Helios IP Control as Viewed by External User ....88 Advertisement Mode ...................... 88 Electronic Name Tags ....................88 Calling to Number ......................89 Telephone Directory ....................... 89 Status Information ......................
Product Overview ® In this section, we introduce the 2N Helios IP product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section: Product Description ® Helios IP Components and Associated Products ...
With the use of this keypad you can also use the system as a button telephone. The keypad can be combined with the quick dialling buttons. ® Helios IP supports video streaming. This function allows the user to scan the area ® ®...
Product Description Modular system – up to 54 buttons + keypad Smart design, top material – high-quality stainless steel Flat design – can be mounted without wall cutting Water resistant Perfectly hermetic buttons Electronic part completely separated from the name plates ...
2N® Helios IP Components and Associated Products ® 1.2 2N Helios IP Components and Associated Products Basic Units 9137110(C)E 9137130(C)E 9137160(C)E 9137111(C)E 9137131(C)E 9137161(C)E Basic unit Basic unit Basic unit 1 button 3 buttons 3×2 buttons 9137110(C)KE 9137130(C)KE 9137160(C)KE 9137160(C)KDE...
2N® Helios IP Components and Associated Products Extending modules 9135181E 913582E 9135310E Extending module Extending module Info panel 8 buttons 8×2 buttons Backlit panel without buttons; used for insertion of a telephone directory, company logo, house number, etc. Extenders 9135301E...
2N® Helios IP Components and Associated Products ® Software Facilities of 2N Helios IP Basic Units 91371x1(CK) 91371x0(CK) ® ® Helios IP Helios IP Basic Professional Count of telephone directory records User activation / deactivation code Number of schedulers Video stream...
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The box ® with frame (without roof) allows for installation of 2N Helios IP in indoor applications so that the unit does not practically stick out (up to 1 mm).
2N® Helios IP Components and Associated Products VoIP Connection Accessories 91378100 91378300 91378350 PoE injector Grandstream VoIP telephone Grandstream VoIP video telephone Electric Locks 932070E 932080E 932090E BEFO 1211 12V / 600 mA BEFO 1221 BEFO 1211MB with momentum pin...
Terms and Symbols Used 1.3 Terms and Symbols Used Manual Symbols Safety Always abide by this information to prevent injury of persons. Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. ...
Description Installation ® This section describes the 2N Helios IP product and its installation. Here is what you can find in this section: Product Description Before You Start Mounting – Mechanical Installation Mounting – Electrical Installation ...
Before You Start 2.1 Before You Start Product Completeness Check ® Please check whether the contents of the package of your new 2N Helios IP complies with the following list. ® 1 2N Helios IP 1 installation CD ...
Overview of installation What you need for installation types Indoor, on surface ® Helios IP only Indoor, flush mounting ® Helios IP box with 1-module frame 9135351E box with 2-module frame 9135352E Outdoor, on surface ®...
Helios IP supply. Insert the included dowels in the wall holes. ® Use the hexagonal wrench included in the supply and remove the 2N Helios IP metal cover. Remove the screw in the lower part of the metal cover and fold out the cover as shown in Figure 2.2.
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If you are installing a roof module, put it on the wall now. ® Fix 2N Helios IP on the wall with screws as shown in Figure 2.6. Carry the supply cables (Ethernet, lock, power cables) to the basic module box through one of the holes.
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Figure 2.5 Roof Mounting Figure 2.6 Wall Mounting ® Remove the protective foil from the display (for display-equipped 2N Helios IP versions only). Having mounted the unit on the wall and connected all cables, replace the plastic cover using cross-recessed screws.
® Each 2N Helios IP package includes a sheet of transparent foil for laser printing. Cut the printed foil into pieces and insert the labels in the name plates. Do not use paper to avoid water in-leak and paper damage.
(10/100BASE-T) using a UTP cable. Use a CAT 5e UTP cable at least for connection. ® Helios IP is fed through the PoE (Power over Ethernet) technology. No additional cabling is therefore necessary. If your Ethernet is not equipped with the PoE technology, it is possible to use a PoE injector, order No.
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12V / 2A DC Speaker connector – El. lock Display 932070E connector 932080E 932090E Camera connector Card reader connector Additional lock connector Microphone Connector for connector extending modules ® Figure 2.11 Description of 2N Helios IP connectors, PCB version 530v2...
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The terminal block is included in the package. To adjust an already installed ® Helios IP, disconnect it IP from the power supply. Then pull to remove the terminal block from the printed circuit board. Insert the wires under the respective terminals.
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® wires 4 (blue) and 5 (white-blue) and attach them under terminal 7 on 2N Helios IP. ® In the same way, join wires 7 and 8 and place them under terminal 5 of 2N Helios IP. ® RJ-45 Helios IP Pin No.
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Mounting – Electrical Installation ® Terminals 3 and 4 are connected to a relay on the 2N Helios IP board. The relay terminals may act as switching or breaking contacts. Configuration is performed through the configuration connector X1 as described in the Configuration Connector Connection subsection.
1 2 3 4 5 6 7 Table 2.4 Connection of Configuration Connector Jumpers Display Connector The display connector includes the name plate backlighting ON/OFF switching pins and ® Helios IP resetting pins. The remaining pins are intended for display connection.
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Connect the jumper into the resetting (default setting) position (put the display switch into the F_RES position in the display-equipped models). ® Switch 2N Helios IP on and wait for the acoustic start signalling. ® Switch 2N Helios IP off.
® the 2N Helios IP basic unit) and an output connector (for connection of another, more remote unit). Be sure to maintain the correct orientation of the units and avoid connector mismatch to ensure a proper function of the device! This connector is designed for an additional extending module.
Extending Module Connection Module Cable Interconnection The cable is included in every extending module delivery. Both its ends are the same. Configuration is 1:1. Connectors cannot be shifted or inserted conversely because they are equipped with a so-called key. The basic unit is always on the left.
Extending Module Connection Button Numbering Button numbering – one-button 2N® Helios IP with a whole-button set Also applies to keypad sets Button numbering – whole-button sets Also applies to keypad sets...
® Helios IP Configuration ® This section describes the 2N Helios IP configuration. Here is what you can find in the section: Acoustic Signalling and Keypad Configuration Quick Configuration for Calling Configuration ...
3.1 Acoustic Signalling and Keypad Configuration ® Helios IP generates sounds to signal operational mode switching and changes. There are different types of acoustic signals for each type of status change. The list of signals is included in Table 3.1.
Acoustic Signalling and Keypad Configuration Disconnected from LAN, IP address lost ® whenever the UTP cable is disconnected from 2N Helios IP, this status is signalled by this tone combination. Invalid telephone number or invalid unlocking code you can dial an extension telephone number or enter the door- opening code using the keypad.
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Switching to Default Network Parameters – Static IP Address (Order Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ® For one-button 2N Helios IP modules (order Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE), pushing key 1 fifteen times within 30 seconds after the internal application launch results in turning on of the web server and switching the network parameters from the DHCP to the default static IP address and vice versa.
Acoustic Signalling and Keypad Configuration Switching to Default Network Parameters – Dynamic IP Address Switching to the default network parameters with the dynamic IP address can be performed in two ways. Either through a web interface as described in the Network section or by pushing a combination of the quick dialling buttons as shown in Figures 3.4–3.6.
If the web server is switched off, switch it on using the quick dialling buttons of the ® Helios IP basic module as described in Figures 3.7–3.9. The buttons have to be entered within 30 seconds after the internal application launch as signalled by the tone sequence.
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Switching Web Server Using Quick Dialling Buttons (Order Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE) ® For one-button 2N Helios IP modules (order Nos. 9137110E, 9137110CE, 9137110CKE, 9137111E, 9137111CE, 9137111CKE), pushing key 1 fifteen times within 30 seconds after the internal application launch as signalled by the tone sequence results in turning on of the web server and switching the network parameters from the default static IP address to the dynamic address and vice versa.
If you have not set the IP address obtaining from the DHCP server, change the default ® IP address of your 2N Helios IP. To set the IP address, use the Other settings –> Network menu as shown in the Network section. Static Parameter Setting For Windows OS users: to know your network parameters, enter in the command line: ipconfig –all.
Quick Configuration for Calling SIP Parameter Setting ® Set your VoIP network parameters to make calls from your 2N Helios IP. To do this, use the Other settings –> SIP setting menu. Display name Set the name to be displayed to the called subscriber. The name will also be displayed in the right-hand upper corner of the web interface and used for ®...
999 positions are supported after the licence key is inserted, order No. ® 9137901). The first 54 positions correspond to the quick dialling buttons of 2N Helios IP and the buttons of the extending modules attached (Extending Module Connection).
Set whether and for how long the lock should be active after the correct unlocking code has been entered. Lock codes ® Enter the lock 1 opening codes for 2N Helios IP. If a code matches another code ® entered earlier in 2N Helios IP, the . Symbol will appear next to the code.
HeliosIPNetScanner program, which is available on the installation ® CD. If 2N Helios IP is switched to the static IP address mode, switch it to the DHCP IP address obtaining mode as follows: ® Power on 2N Helios IP.
Description of 2N Helios IP Network Scanner ® The purpose of this application is to find the dynamic IP address of 2N Helios IP in the local IP network. The application is available on the installation CD, which is part ®...
If the login screen does not appear, an incorrect IP address was entered into the web ® browser or the 2N Helios IP administration web server was turned off. If you are not ® ® sure of the IP address of 2N...
Configuration Information ® In this section find the basic information on the respective 2N Helios IP system. Figure 3.14 Basic Information ® Software version – the current 2N Helios IP firmware version. For firmware update refer to the Auto Update subsection.
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Configuration ® Registration at – the IP address or domain name of SIP proxy to which 2N Helios IP is registered. Registration time – registration date and time. Call state – the current call status: Inactive – system inactive; Call set-up – call being set up;...
Move to button in the right-hand upper corner. ® The first 54 positions are the same as the quick dialling buttons on 2N Helios IP and buttons on the extending modules (refer to the Button Numbering subsection). For the ®...
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® deactivate 2N Helios IP using the user telephone or numeric keypad. If just one code is set, or both the codes are the same, the current user status will be switched after code entering. You can verify the selected status by a sound signalling. Together with the scheduler settings, the user activation and deactivation define whether a call will be established for the given telephone number (for order Nos.
® present, 2N Helios IP need not set up a call to his or her telephone number but can automatically call other telephone numbers in the directory or the substitute number. Each user number can be assigned a scheduler – profile. A total of 20 profiles can be shared by the users (for order Nos.
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Set the manual user activation and deactivation codes. To activate or deactivate a ® profile, use the DTMF code from the user telephone or the 2N Helios IP numeric keypad. If just one code is set, or both the codes are the same, the current user status will be switched over after code entering.
This menu helps you set the opening codes and modes for locks 1 and 2 attached to ® ® Helios IP. Lock 2 settings are applicable only if 2N Helios IP is equipped with an additional switch (order No. 9137310E).
Lock Codes ® A list of the universal lock codes to be entered using a telephone set or the 2N Helios IP keypad. The count of these global lock codes is 10 (or 3 for order Nos. 9137131(CK)E, 9137161(CK)E, 9137111(CK)E unless a licence key is used, order No.
Configuration Primary DNS Set the IP address of the primary Domain Name Server used in your LAN. Secondary DNS Set the IP address of the secondary Domain Name Server used in your LAN. Figure 3.18 Network Parameter Setting Date and Time This menu helps you set the time zone and time synchronisation using the NTP server.
® If 2N Helios IP is installed in a location not included in the Time zone parameter, specify the time shift offset and daylight saving time switch on/off manually here. Remember to set the Time zone to the Use TZ rule below function.
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Enter the domain name or IP address of the server to be used for calling. Use authorisation ID ® Set whether 2N Helios IP should use the authorisation ID or user ID only for authorisation. Auth ID Enter the authorisation ID to be used for authorisation if the Use authorisation ID...
Enter the password to be used for authorisation during registration and calling. Other Settings Local SIP port ® Set the communication port to be used for SIP signalling by 2N Helios IP. The ® change of this parameter will not show until the next 2N Helios IP restart.
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Set the default language after login to the web server. Figure 3.21 Web Server Configuration Access Passwords Admin password ® Set the administrator password for 2N Helios IP configuration through the administration web server. Enter the new password into both of the Admin password and Confirm password fields.
Audio volume Adjust the loudspeaker volume for a call. Warning volume ® Set the volume of the 2N Helios IP signal tones that announce status changes. Key beep volume Set the volume of the tone generated whenever a key is pushed.
Activity threshold Set the minimum level of the microphone activity threshold, which helps ® Helios IP distinguish an active voice and the background noise. Video This menu is used to set the video camera. To set the codec properties use the Advanced Settings –>...
Configuration Figure 3.23 Video Parameter Settings Audio Codecs This tag is used for configuration of priorities of the use of audio codecs. Preferred Audio Codecs Set the priority of audio codecs for the call to be set up. Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between incoming RTP packets.
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Audio Codec Settings DTMF receiving and Sending ® Defines how DTMF signalling should be received and sent. The 2N Helios IP DTMF signalling is sent if the Send during call parameter is selected. Check the opponent‘s parameters for correct settings.
Configuration Video Codecs ® Helios IP uses video codec H.264. You can set its parameters in such a manner that the video transmitted conforms to the needs of the opponent. Figure 3.25 Video Codec Settings H.264 Video Codec Settings Video resolution Set the picture formats of the video transmitted.
® affecting the other functions of 2N Helios IP. This function may be used for security purposes. An RTSP supporting receiver is required for acceptance of audio and video streaming. For this purpose, it is possible to download the VLC Media player software free of charge.
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Configuration Caution ® Helios IP enables to send a single stream at a time. When a stream request comes from another IP address, the current stream is discontinued and the stream is distributed to the IP address that sent the request.
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Video packet size Set the size limits for the video transmitting RTP packet. ® VLC Set-Up for Streaming Video from 2N Helios IP Install the VLC Media player application (version 0.9.4 in this manual). After installation and start, the window will be displayed as shown in the figure below.
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Figure 3.28 Open Network Connection In the network card select the RTSP protocol and insert the IP address of the ® Helios IP device that is sending the video streaming (192.168.3.175 in this case). Figure 3.29 RTSP Stream IP Address Setting...
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Open a window of the playlist, Playlist –> Show playlist. Figure 3.31 Show Playlist The playlist window will display the list of played records, in this case the ® RTSP stream from 2N Helios IP (IP address 192.168.3.175). Figure 3.32 Playlist Window...
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Save the playlist using the Playlist –> Save playlist to file... menu. Figure 3.33 Save Playlist From now on, whenever opened, the playlist will immediately display video ® streaming from the selected 2N Helios IP device. Figure 3.34 Streaming Video Receiving...
Update time Set a period for automatic firmware downloading attempts from the TFTP server. ® Helios IP periodically (at a predefined time once a day) checks the TFTP ® server for a later firmware version. Having found one, 2N Helios IP updates the...
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Configuration firmware and restarts automatically. With this parameter you can choose the most ® convenient time of a day for updating (when 2N Helios IP is not very busy). File prefix ® Specify the TFTP firmware directory or file prefix. 2N Helios IP expects the firmware file to be named Xiphelios_app.bin, where X is the prefix specified in this...
TFT display, which shows variable information such as digital name tags, telephone ® directories, 2N Helios IP statuses and/or user-defined images. You can set the basic ® display parameters in this menu. For the display data uploading to 2N Helios IP refer to the Display Program.
® useful for solving 2N Helios IP errors if any and contacting the 2N TELEKOMUNIKACE a.s. Technical Support. Normally, it is not necessary to configure this menu. To receive syslog messages, a syslog server has to be installed in your PC.
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20 s. Call time limit ® Set the maximum call duration. When the call end is approaching, 2N Helios IP starts generating tones signalling the end of the call. The call will automatically be terminated 10s after this signal.
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If the Automatic answer is enabled, incoming calls are received automatically by ® ® Helios IP. 2N Helios IP enables you to receive up to 4 incoming calls at the ® same time. You can control 2N Helios IP through incoming calls using tone dialling from your telephone keypad (activate or deactivate users or profiles, ®...
DHCP server upon the 2N Helios IP restart as described in the Switching to Default Network Parameters – Dynamic IP Address section. Tools ® This menu helps you set the 2N Helios IP date and time manually and reboot the device. Figure 3.39 Tools...
Used for date and time setting in case the NTP synchronisation is disabled (see the Chyba! Nenalezen zdroj odkazů. subsection). The date and time settings have the format yyy-mm-dd hh:mm:ss (year-month-day hour-minute-second). ® To save the date and time into 2N Helios IP use the icon next to this column. Reboot device...
. Use the checkboxes to select the configuration parts to be downloaded. Upload configuration to device ® Used for uploading configuration to 2N Helios IP. Use the Browse button to select ® the configuration file and push to upload it to 2N Helios IP. Use the checkboxes to select the configuration parts to be uploaded.
Manual Firmware Update Used for manual firmware updating using the configuration web interface. Use the ® Browse button to select the new firmware file and push to upload it to 2N Helios IP. For automatic update refer to the Auto Update section.
This menu is used for entering licence keys, order No. 9137901. Licence keys upgrade ® ® the 2N Helios IP functionality (see the Software Facilities of 2N Helios IP Basic Units ® section). Contact your local distributor for the licence key to your 2N Helios IP.
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Available features subsection. Licence expiry ® Helios IP models of order Nos. 9137131(CK), 9137161(CK) and 9137111(CK) are distributed with the Professional trial licence limited to 800 hours. Every restart subtracts 1 hour from this value.
Function and This section describes the basic and extending functions of the product. Here is what you can find in the section: ® Helios IP control as Viewed by External User ® Helios IP control as Viewed by Internal User ...
Miscellaneous. Incoming Call Answer and Reject If the automatic incoming call answer is disabled (refer to Miscellaneous), a call ® coming to 2N Helios IP is signalled with loud ringing. Push * to answer and # to reject the call.
Code Door Opening (Switch Activation) ® Helios IP is equipped with a door unlocking switch. To activate the switch enter the valid code (see Miscellaneous) on the numeric keypad. Procedure: Enter the lock 1 or lock 2 activating code using the numeric keypad and push *.
Until the display program is uploaded to 2N Helios IP, the display shows the following ® text: 2N Helios IP display is not configured, refer to the figure below. In this ® state, 2N Helios IP behaves and is controlled like no-display models, see Display- ®...
Display-Equipped 2N® Helios IP Control as Viewed by External User Calling to Number ® If the Telephone function enable is selected (see Miscellaneous), 2N Helios IP can be used for calling to selected telephone numbers in a standard way. Push * in the Electronic name tag mode to move to this mode.
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Display-Equipped 2N® Helios IP Control as Viewed by External User Call set-up failure No response Call terminated Incoming call Door opened/Unlocked...
The call duration is limited to avoid unintentional ® Helios IP line blocking. Use the Call time limit parameter to set the maximum call duration (refer to Miscellaneous). To prolong a call push the # button on your telephone any time.
2N® Helios IP Control as Viewed by Internal User Profile Activation and Deactivation You can activate or deactivate a profile and define call routing to the telephone numbers assigned to the profile using the numeric keypad. For more details refer to...
Maintenance 4.4 Maintenance A frequent use makes the device surfaces, especially the keyboard, dirty. Use a piece of soft cloth damped with clean water to remove the dirt. You are recommended to follow the instructions below while cleaning: Do not use aggressive detergents (such as sand or strong surfactants). ...
Technical Parameters 5.1 Technical Parameters Power Supply PoE 802.3af 48 V / 380 mA DC Power supply adapter 230 V 10%, 50/60 Hz / 12V DC DC power supply 12 V / 1A DC VoIP Signalling Count of channels Audio codecs G.711 PCM, 64 kbps Video codecs H.
Supplementary Information This section provides supplementary information of the product. Here is what you can find in this section: Regulations and Directives List of Figures List of Abbreviations ...
Regulations and Directives 6.1 Regulations and Directives ® Helios IP conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 – on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity;...
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