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® Helios IP Door Intercom Configuration Manual Version 2.5.0 www.2n.cz Firmware...
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The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades.
Product Overview ® In this section, we introduce the 2N Helios IP product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section: Product Description Terms and Symbols Used...
With the use of this keypad you can also use the system as a button telephone. The keypad can be combined with the quick dialling buttons. ® Helios IP supports video streaming. This function allows the user to scan the area ® ®...
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Product Description Modular system – up to 54 buttons + keypad DTMF according to RFC2833, in-band ...
Terms and Symbols 1.2 Terms and Symbols Symbols Used in Manual Safety Always abide by this information to prevent injury of persons. Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. ...
® Helios IP Configuration ® This section describes the 2N Helios IP configuration. Here is what you can find in the section: Quick Configuration for Calling Configuration ...
If a feature is not available in all models, it is noted in the respective article and there is a link to this article. ® The table below includes the properties and functions of the available 2N Helios IP models.
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Model and Licence Overview ® Some 2N Helios IP features are licensed; see the Licence subsection. The following licences are available: Enhanced Audio (Part No. 9137905) Enhanced Video (part No. 9137906) Enhanced Integration (Part No. 9137907) Enhanced Security (Part No. 9137908) ...
If you have not set the IP address obtaining from the DHCP server, change the default ® IP address of your 2N Helios IP. To set the IP address, use the Other settings –> Network menu as shown in the Network subsection. Static Parameter Setting For Windows OS users: to know your network parameters, enter in the command line: ipconfig –all.
Quick Configuration for Calling SIP Parameter Setting ® Set your VoIP network parameters to make calls from your 2N Helios IP. To do this, use the Other settings –> SIP setting menu. Display name Set the name to be displayed to the called subscriber. The name will also be displayed in the right-hand upper corner of the web interface and used for ®...
Number 2, and so on. For the call ® Helios IP allows you to perform periodical loudspeaker and microphone tests. For this purpose, the in-built loudspeaker generates one or more short tones, which are forwarding timeout refer to the Audio Loop Test captured by the integrated microphone.
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Quick Configuration for Calling ® most recent test results via your confirmation interface or with the aid of 2N Helios IP Automation. Figure 2.31 Audio loop test Audio Loop Test Settings Test enabled Enable/disable the automatic loop test. Test time Set the test time in the HH:MM format.
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Quick Configuration for Calling Test period Set the test period to launch the test automatically once a day or once a week. Test Result Test time Displays the time of last performed test. Test result Displays the result of the last performed test. Test status Displays the test status.
Set whether and for how long the switch should be active after the correct code has been entered. Switch codes ® Enter the switch 1 activating codes for 2N Helios IP. If a code matches another ® code entered earlier in 2N Helios IP, press .
2N Helios IP Network Scanner program, which is available on ® www.2n.cz. If 2N Helios IP is switched to the static IP address mode, switch it to the DHCP IP address obtaining mode as follows: ® Power on 2N Helios IP.
The purpose of this application is to find the dynamic IP address of 2N Helios IP in the local IP network. The application is available on www.2n.cz, which is part of the ® Helios IP package. Microsoft NET Framework 2.0 is required for installation.
If the login screen does not appear, an incorrect IP address was entered into the web ® browser or the 2N Helios IP administration web server was turned off. If you are not ® ® sure of the IP address of 2N...
Configuration Information ® In this subsection find the basic information on the respective 2N Helios IP system. Figure 2.5 Basic Information ® Software version – the current 2N Helios IP firmware version. For firmware update refer to the Auto Update subsection.
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Configuration ® Registration at – the IP address or domain name of SIP proxy to which 2N Helios IP is registered. Registration time – registration date and time. DHCP status – displays whether the obtaining of the IP address from the DHCP server is on.
Move to button in the right-hand upper corner. The first 54 positions (depending on the model type; refer to the Model and Licence ® Overview above) are the same as the quick dialling buttons on 2N Helios IP and...
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Network Address Translation (NAT) between the PC and ® Helios IP and the addresses have to be set in accordance with the router or another NAT providing device. The port1 parameter (default value 8002) sets the ®...
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® deactivate 2N Helios IP using the user telephone or numeric keypad. If just one code is set, or both the codes are the same, the current user status will be switched after code entering. You can verify the selected status by a sound signalling. Together with the time profile settings, the user activation and deactivation define whether a call will be established for the given telephone number.
® not present, 2N Helios IP need not set up a call to his or her telephone number but can automatically call other telephone numbers in the directory or the substitute number. Each user number can be assigned a profile. Up to 20 profiles can be created altogether (depending on the model type;...
® user telephone or the 2N Helios IP numeric keypad to activate or deactivate a profile. If just one code is set, or both the codes are the same, the current user status will be switched over after code entering. You can verify the selected status by a sound signalling.
This menu helps you set the switch codes and control options (depending on the model type; refer to the Model and Licence Overview subsection) for up to 4 switches connected to ® Helios IP. Figure 2.8 Switch Settings Switch Settings Switch enabled Enable or disable switch control globally.
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Secure relay opens the door using a specific pulse sequence. ® For 2N Helios IP Vario, remember to set internal power supply and switching ® relay on the configuration connector. For 2N Helios IP Force, connect the Secure relay to the DOOR + and - terminals.
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A list of the universal switch codes to be entered using a telephone set or the ® Helios IP keypad. The count of universal switch codes is determined by the ® Helios IP model type; refer to the Model and Licence Overview subsection.
Helios IP restart. By default, obtaining the IP address from the DHCP server is switched on in ® ® Helios IP (DHCP client enabled). To find the IP address of your 2N Helios IP, use ® the 2N Helios IP Network Scanner program included on www.2n.cz. If, in your LAN, ®...
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802.1x Settings ® Helios IP supports authentication of a LAN-connected device based on the 802.1x (EAP-MD5 or EAP-TLS) protocols. Make sure that all the network elements of your LAN are connected properly before using this mechanism. This function is supported by ®...
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Specify the user certificate and private key to be used for verification of ® Helios IP authorisation to communicate via the 802.1x-secured network element port within the LAN. Choose one of the three user certificate and private key sets available; refer to the Certificates subsection for details.
® If 2N Helios IP is installed in a location not included in the Time zone parameter, specify the time shift offset and daylight saving time switch on/off manually here. Remember to set the Time zone to the Use TZ rule below function.
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Configuration Time Synchronisation Use NTP server ® Enable or disable the 2N Helios IP synchronisation using the NTP (Network Time Protocol) server. NTP server address ® Set the IP address of the NTP server for 2N Helios IP time synchronisation.
Configuration SIP Settings ® In order to set up calls from 2N Helios IP, define your VoIP network parameters. To do this use the Advanced settings –> SIP settings menu. ® Remember to restart 2N Helios IP after setting the SIP parameters.
User Settings Display name Set the name to be displayed to the called party. The name will also be displayed ® in the right-hand upper corner of the web interface and used for 2N Helios IP ® identification in the 2N Helios IP Network Scanner application.
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Specify the user certificate and private key to be used for verification of ® Helios IP authorisation to communicate with proxy server. Choose one of the three user certificate and private key sets available; refer to the Certificates subsection for details.
Web Server Settings Web server port Set the web server communication port. The change of this parameter will not ® show until the next 2N Helios IP restart. Web server language Set the default language after login to the web server.
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Helios IP is installed. HTTP Settings Port Set the web server communication port for communication via unsecure HTTP ® protocol. The change of this parameter will not show until the next 2N Helios IP restart. HTTPS Settings Port Set the web server communication port for communication via secure HTTPS ®...
Set the global loudspeaker volume. This parameter controls the volume of the calls and all acoustic signalling. Audio volume Adjust the loudspeaker volume for a call. Warning volume ® Set the volume of the 2N Helios IP signal tones that announce status changes.
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Lock open volume Set the volume of the unlocking signalling tone. Call tones ® Set the volume of the dialling, ringing and busy tones if generated by 2N Helios IP. Ringing Set the volume of the incoming call signalling tone –...
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Configuration Figure 2.31 Audio loop test Audio Loop Test Settings Test enabled Enable/disable the automatic loop test. Test time Set the test time in the HH:MM format. You are recommended to test the equipment when the intercom traffic is low.
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Configuration Test period Set the test period to launch the test automatically once a day or once a week. Test Result Test time Displays the time of last performed test. Test result Displays the result of the last performed test. Test status Displays the test status.
Details on Audio Parameters Function Use the Master Volume, Audio Volume and Microphone Sensitivity parameters to adjust the intercom loudspeaker volume and microphone sensitivity. Refer to the table ® below for the value ranges for each 2N Helios IP model. Model Master...
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Configuration surrounding noise level. It is supposed that people naturally talk louder in noisy environments than in silent places and so it holds true in general that the louder the environment, the lower the microphone sensitivity level and vice versa. Audio volume –...
Configuration Keyboard ® You can connect up to 16 buttons to the accessible terminals in the 2N Helios IP Audio Kit and Video Kit models. Set the button functions as necessary using the Keyboard menu. Button Functions Row x column The buttons are connected in a 4x4 matrix.
Configuration Video This menu is used to set the video camera. To set the codec properties use the Advanced Settings –> Video codecs menu; see the Video Codecs subsection. Figure 2.14 Video Parameter Settings...
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No to get the maximum view angle. External Camera ® Helios IP allows you to download RTSP video streams from a standard external IP video camera. The IP camera must support the RTSP stream with 640x480 resolution in the MJPEG format.
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Configuration Camera Source Set the video signal source for further processing (calls, RTSP streaming, etc.). Select an internal or external IP video camera.
PCMU), L16 or G.729. Audio codec priorities are determined by the sequence: the first codec in the sequence has the highest priority. Codec G.729 is supported by selected ® Helios IP models only (refer to the Model and Licence Overview subsection).
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Configuration Transmission Quality Settings Jitter compensation Set the buffer length to compensate jitter caused by variable delays between incoming RTP packets. A longer buffer mans a better transmission quality yet a higher transmission delay. QoS DSCP for audio Set the priority of the audio transmitting packets in the network. The value is copied into the ToS (Type of Service) field in the IP packet header.
Configuration Video Codecs ® Helios IP supports video codec H.263, H.263+ or H.264. You can set their parameters in such a manner that the video transmitted conforms to the needs of the opponent. Figure 2.16 Video Codec Settings Preferred Video Codecs Set the priority of video codecs for call set-ups.
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Polycom phone compatibility Set compatibility of SDP messages with some Polycom and Cisco phones. With ® this mode on, 2N Helios IP does not include the sendonly flag in the codec specification for video streams.
Helios IP. This function is supported by selected ® Helios IP models only; refer to the Model and Licence Overview subsection. This function may be used for security purposes. An RTSP supporting receiver is required for acceptance of audio and video streaming. For this purpose, it is possible to download the VLC Media player software free of charge.
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Configuration RTSP Server RTP server Enable and disable audio and video streaming. Allow IP address Specify up to 4 IP addresses of the stream receiving user (RTSP client). If none of the fields is completed, stream can be requested from any IP address. Enable audio stream Set whether the audio channel is part of the stream transmitted.
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Video packet size Set the size limits for the video transmitting RTP packet. ® VLC Set-Up for Streaming Video from 2N Helios IP Install the VLC Media player application (version 0.9.4 in this manual). After installation and start, the window will be displayed as shown in the figure below.
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Configuration In the network card select the RTSP protocol and insert the IP address of the ® Helios IP device that is sending the video streaming (192.168.3.175 in this case). Figure 2.20 RTSP Stream IP Address Setting After the OK button is pushed, the video player window will appear.
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The playlist window will display the list of played records, in this case the ® RTSP stream from 2N Helios IP (IP address 192.168.3.175). Figure 2.23 Playlist Window Save the playlist using the Playlist –> Save playlist to file... menu.
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The JPEG video can be used for any application that is capable of downloading ® JPEG images from 2N Helios IP web interface. To load an image from a camera enter any of the links below in your web browser: http://helios_ip_address/enu/camera160x120.jpg...
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Configuration http://helios_ip_address/enu/camera352x288.jpg http://helios_ip_address/enu/camera640x480.jpg Be sure to enable the Anonymous access to the JPEG video (see above) for this function. You can assign displaying JPEG images to a Snom 820/870 terminal button. To do this, set the Action URL function and enter one of the commands below as the parameter: http://helios_ip_address/enu/snom820-video.xml http://helios_ip_address/enu/snom870-video.xml.
ONVIF ® The integrated IP camera in 2N Helios IP is compatible with the ONVIF 2.1 (Profile S) specification. Video or audio streams from the intercom can be recorded or otherwise processed via ONVIF supporting professional systems of third parties.
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ONVIF compatible device in the LAN. Set this parameter to ® Discoverable to make your 2N Helios IP work as an ONVIF compatible system. Scopes Display the list of Scopes, i.e. supported parts of the ONVIF specification. Users Display the list of created users and their access rights.
Configuration Auto Update ® Helios IP allows both for manual and automatic updates of configuration and firmware. The automatic update is done through a TFTP or HTTP server. This function ® is supported by selected 2N Helios IP models only; refer to the Model and Licence Overview subsection.
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Set the optimum time for automatic firmware/configuration update attempts to ® eliminate 2N Helios IP errors due to necessary restarts in peak traffic periods. If the Update period is shorter than one day, the Update time parameter will not be applied.
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- 2N® Helios IP Audio Kit vk - 2N® Helios IP Video Kit MACADDR is in the 00-00-00-00-00-00 format. Example: Suppose that 2N Helios IP Vario with MAC address 00-87-12-AA-00-11 shall download the following files from the TFTP server: hipv-firmware.bin hipv-common.xml...
TFT display, which shows variable information such as digital name tags, telephone ® directories, 2N Helios IP statuses and/or user-defined images. You can set the basic ® display parameters in this menu. For the display data uploading to 2N Helios IP refer to the Chyba! Nenalezen zdroj odkazů..
Configuration Display Settings Display enable Enable or disable the display use. Maximum idle timeout (ads) Set the maximum display idle time (i.e. when the user does not control the device using the buttons or numeric keypad), after which the advertisement or user- defined image displaying mode is switched on automatically.
® useful for solving 2N Helios IP errors if any and contacting the 2N TELEKOMUNIKACE a.s. Technical Support. Normally, it is not necessary to configure this menu. To receive syslog messages, a syslog server has to be installed in your PC.
Configuration E-Mail ® Helios IP can, in case the called user is unavailable, send an e-mail message ® including basic information on the missed call. If 2N Helios IP is equipped with a camera, a preset count of pictures on the call course can be sent. This function is ®...
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Deliver in ® Set how long 2N Helios IP should try to deliver an e-mail to an inaccessible SMTP server. Send email on Enable e-mail sending in the event of no response or every call.
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You can also insert special pre-defined symbols for certain data, such as user name, date, time, identification and/or called number. These symbols are replaced with real values before sending. Refer to the table below: $User$ Called user name $DateTime$ Current date and time $DialNumber$ Called number ® $HeliosId$ Helios IP identifier...
Configuration Multicast ® Helios IP is able to send and receive the audio stream in the RTP / UDP format using codec G.711 (PCMU) on the background. Sending and receiving is realized on the set multicast IP address and port.
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Volume of the audio stream received. Multicast Sender Settings Sender enabled Enable/disable sending the audio stream on multicast address. Address ® Multicast IP address to which 2N Helios IP sends the audio stream. Port Port via which the audio stream is sent.
Configuration Automation ® Helios IP provides flexible setting options depending on the user’s requirements. If the standard setting options (switch or call settings, e.g.) are insufficient for the ® intended use, apply a special programmable interface - 2N Helios IP Automation.
The test time is approximately 4s. If the test fails (due to some extreme surrounding noise, e.g.), the test procedure is repeated in ten minutes. Follow the ® most recent test results via your confirmation interface or with the aid of 2N Helios IP Automation.
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Configuration Audio Loop Test Settings Test enabled Enable/disable the automatic loop test. Test time Set the test time in the HH:MM format. You are recommended to test the equipment when the intercom traffic is low. Test period Set the test period to launch the test automatically once a day or once a week. Test Result Test time Displays the time of last performed test.
Configuration Miscellaneous ® Here set the additional parameters of 2N Helios IP that were not included in the above-described menus. Figure 2.32 Miscellaneous Settings Outgoing Calls Ring time limit Set the call set-up and ringing time limits for outgoing calls. If the calls are routed through the GSM gateways of Part Nos.
If the Automatic answer is enabled, incoming calls are received automatically by ® ® Helios IP. 2N Helios IP enables you to receive up to 3 incoming calls at the ® same time. You can control 2N Helios IP through incoming calls using tone dialling from your telephone keypad (activate or deactivate users or profiles, ®...
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Red LED control Set the card reader input that activates the red LED located under the ® Helios IP Vario name plates. The red LED can indicate the secured / ® unsecured state, for example. This function is available in 2N Helios IP Vario models without display, Part.
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Configuration HTTP response contains XML data with current state of all switches: <?xml version="1.0" encoding="UTF-8"?> <result> <lock1state>0</lock1state> <lock2state>0</lock2state> <lock3state>0</lock3state> <lock4state>0</lock4state> </result> If answer parameter in the HTTP request is included, response contains text Z instead of XML data.
RFID Card Reader Function ® Helios IP enables you to assign one RFID card to each user in the telephone directory. Set the user card identification code in the ID card parameter in the Telephone directory menu. Refer to the Telephone directory subs. for details. When a valid card is applied, the switch assigned to the card reader gets activated.
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Helios IP installations for few ® users. To add an ID code, just apply the new card to 2N Helios IP and copy its ID displayed in the Access Log (RFID Card Reader – Access Log) into the respective field.
Configuration RFID Card Reader – Module Settings See below for the basic card reader settings. Figure 2.33 Card Reader – Module Settings Card Reader Settings Card reader enabled Enable or disable the card reader function temporarily. Accepted HID cards Select the HID card standard to be accepted.
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This mode is used, e.g., for a biometric data reader. In the Output mode, ® Helios IP sends identifiers of the read cards to the interface. This mode is used, e.g., for connection of an access control system. Message format Set wiegand message format.
Profile Assign a time profile to each card to control its validity. Refer to the Profiles subs. for details. Description ® Fill in any information concerning the card, e.g. the card owner. 2N Helios IP does not use this field.
Configuration RFID Card Reader – Access Log ® This table provides information on the last ten cards applied to the 2N Helios IP card reader. Figure 2.35 Card Reader – Access Log Recently Detected Cards Time Card detection date and time.
Configuration Tools ® This menu helps you set the 2N Helios IP date and time manually and reboot the device. Figure 2.36 Tools Local Date and Time Setting Used for date and time setting in case the NTP synchronisation is disabled (see the ®...
. Use the checkboxes to select the configuration parts to be downloaded. Upload configuration file to device ® Used for uploading configuration to 2N Helios IP. Use the Browse button to select ® the configuration file and push to upload it to 2N Helios IP.
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Configuration Caution This selection does not apply to the network settings to avoid network collision and disabling the option to configure using the administration web server.
Manual Firmware Update Used for manual firmware updating using the configuration web interface. Use the Browse button to select the new firmware file and push to upload it ® to 2N Helios IP. For automatic update refer to the Auto Update subsection.
Configuration User Sounds ® This menu helps create customised signalling of 2N Helios IP states by replacing the default tone signalling with user sound files. Configuration is divided into two pages – User sounds upload and Sound mapping Figure 2.39...
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Call Ringing – replace the standard incoming ringing Automatic call answering function is off, refer to the ® Helios IP allows you to perform periodical loudspeaker and microphone tests. For Audio Loop Test this purpose, the in-built loudspeaker generates one or more short tones, which are...
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The test time is approximately 4s. If the test fails (due to some extreme surrounding noise, e.g.), the test procedure is repeated in ten minutes. Follow the ® most recent test results via your confirmation interface or with the aid of 2N Helios IP Automation.
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Configuration Test period Set the test period to launch the test automatically once a day or once a week. Test Result Test time Displays the time of last performed test. Test result Displays the result of the last performed test. Test status Displays the test status.
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Configuration Miscellaneous subsection. Call Busy– replace the standard busy tone. Call Hang-up – here replace the disconnect tone signalling that the called station has hung up. Invalid input – replace the invalid switch code sound. Invalid position – replace the speed dial button sound signalling a non- programmed telephone directory position.
Configuration Certificates ® The Certificates menu helps you set certificates and private keys for the 2N Helios IP functions that use the TLS protocol for communication with the counterparty. The purpose of the certificates is to verify the authorisation of devices to communicate.
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Configuration three sets of public certificates and private keys marked (1), (2) and (3). ® Helios IP accepts the following certificate formats: DER (ASN1) and PEM. The three sets of certificates help you set different certificates for different network ®...
Configuration Network Trace ® This menu helps capture incoming and outgoing packets on the 2N Helios IP network interface. The file with the captured data can be downloaded and analysed, using, e.g., Wireshark (www.wireshark.org). Push the Start button to launch capturing and the Stop button to terminate capturing.
This menu is used for entering licence keys, Part Nos. 9137901 and 9137902. Licence ® keys upgrade the 2N Helios IP functionality (see the Model and Licence Overview ® subsection). Contact your local distributor for the licence key to your 2N Helios IP. Figure 2.41 Licence Licence Licence type ®...
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Note: Each restart shortens the temporary licence validity by one hour. Licence key Enter the licence key received from your distributor in this field. Available Features ® Provides details on the 2N Helios IP features following from the applicable licence.
Signalling of Operational Statuses ® Helios IP generates sounds to signal operational mode switching and changes. There are different types of acoustic signals for each type of status change. The list of operational status signals is included in Table 3.1.
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Configuration Figure 2.31 Audio loop test Audio Loop Test Settings Test enabled Enable/disable the automatic loop test. Test time Set the test time in the HH:MM format. You are recommended to test the equipment when the intercom traffic is low. Test period Set the test period to launch the test automatically once a day or once a week.
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2N Helios IP, the internal ® application of 2N Helios IP is launched. A successful launch is signalled by this tone combination. Connected to LAN, IP address received ® after the launch of the internal application 2N Helios IP logs into the LAN.
List of Tables 2.5 List of Tables Table 2.1 Model Overview ......................10 Table 2.2 Licensed Functions ....................... 11 Table 2.3 List of Operational Status Signals ................. 96...
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