In Field Feature Upgrades
Unit features can be upgraded in the field via the web user interface. Keys can either be
temporary (feature will stop working after a set amount of time) or permanent (key is good
for the life of the product). To purchase a permanent key, please provide the unit serial
number and product ID from the Upgrade -> Features tab to your sales representative. If a
temporary key is required, the Temporary ID will also be required.
Permanent Key Instructions
A permanent unlock key can be provided via email or verbally if internet access is not
available. To enter the unlock key:
Step
Action
1
Click on the 'Input Key' button next to the desired feature.
2
Enter the supplied key into the pop-up dialog box and click OK.
3
The feature status should change from '
4
In some cases, a reboot of the unit may be required after a state change to
'
E NABLED
' . Reboot unit if enabled feature does not function.
D ISABLED
' to '
E NABLED
99
' .