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IONODES ION-R200 User Manual

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DOCUMENT APPROVED FOR GENERAL DISTRIBUTION
IONODES INC.
www.ionodes.com
ION-R200
User Manual
Version 1.0

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  • Page 1 DOCUMENT APPROVED FOR GENERAL DISTRIBUTION ION-R200 User Manual Version 1.0 IONODES INC. www.ionodes.com...
  • Page 2 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall IONODES be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever...

  • Page 3: Table Of Contents

    QUIPMENT NSTALLATION CONNECTIONS ..........................10 .......................... 10 RONT ANEL ........................... 11 ANEL ..........................12 ANEL POWERING THE ION-R200 FOR THE FIRST TIME ..............13 DEVICE CONFIGURATION ......................15 ..................15 ETWORK ONFIGURATION ASICS ........... 16 ETTING P THE NITIAL ETWORK...
  • Page 4 – User manual ION-R200 ....................... 39 ONFIGURING IEWS 9.10 ....................40 ONFIGURING IDEO UTPUTS PERFORMING A FIRMWARE UPDATE .................. 43 10.1 ...................... 44 ATCH IRMWARE PDATE DIAGNOSTICS ......................... 46 11.1 ......................46 TREAM ETAILS 11.2 ..........................47 ANNEX A – STATEMENT LIMITED WARRANTY ................49...

  • Page 5: Important Safety Instructions

    Do not attempt to perform hardware service on this product yourself. Opening the equipment casing may expose you to dangerous voltage or other risks. Refer servicing to IONODES technical service personnel. Never open the device yourself as this will void the warranty.

  • Page 6: Cleaning Instructions

    – User manual ION-R200 2 Cleaning Instructions  Unplug this product from the wall outlet before cleaning.  Use a soft dry cloth for cleaning.  For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry.

  • Page 7: Before You Begin

    5 Before you begin 5.1 About the ION-R200 The ION-R200 multi-port decoder delivers high quality H.264 video decoding and display to the video surveillance market. It is an embedded, high-performance digital video decoder, capable of decoding multiple H.264 video streams and display them on up to two digital displays with up to 4K resolution.

  • Page 8: Parts List

    Note: The product serial number label helps the IONODES product support team identify your device and its factory configuration in the event that your ION-R200 or its com- ponents require service. The label is attached on the underside of the enclosure.

  • Page 9: Hardware Installation

    6 Hardware Installation 6.1 Equipment Installation The ION-R200 can be placed on a flat surface, such as a desktop, or mounted via the available mounting bracket. When installing the ION-R200, position the unit to allow for cable clearance at the front and rear of the unit.

  • Page 10: Connections

    – User manual ION-R200 7 Connections The ION-R200 offers two separate digital video output connections as well as several USB and audio connections. 7.1 Front Panel 1. 1 x USB 3.0 General purpose USB connector interface. This ports can be used to connect an optional keyboard or mouse.

  • Page 11: Rear Panel

    HDMI 1.4b connector interface for video output to an HD digital display. 8. ETHERNET ION-R200 Gigabit Ethernet network port. Please use a straight RJ45 (cat. 5 or 6) network cable. Note that the ION-R200 cannot be powered using Power-over-Ethernet (PoE).

  • Page 12: Top Panel

    – User manual ION-R200 10. MINI DISPLAYPORT Mini DisplayPort version 1.2 connector interface for video output to an HD digital display. 7.3 Top Panel  POWER ON / OFF Button used to boot up or shut down the device. The button includes a LED indicating when the appliance is powered on.

  • Page 13: Powering The Ion-R200 For The First Time

    Once all the required cabling is connected, press the POWER ON / OFF button on the top panel of the ION-R200. After a few seconds, the image below appears on all connected displays: Page 13 of 49...
  • Page 14 – User manual ION-R200 When the device is ready to be used, the displays switch to the main user interface: The ION-R200 is now ready to be configured. Page 14 of 49...

  • Page 15: Device Configuration

    ION-R200 – User manual 9 Device Configuration Before the ION-R200 can be used on your video network, it must undergo an initial setup step during which its network configuration is determined. This initial configuration setup step is required so that the ION-R200 can communicate with computers and cameras on the network.

  • Page 16: Setting Up The Initial Network Configuration Locally

    – User manual ION-R200 If computers and cameras on your network are not configured in APIPA mode, the ION-R200 will not be able to communicate with them while in APIPA mode. In such a case, the network configuration of the ION-R200 must be set manually.
  • Page 17 ION-R200 – User manual To access the device’s configuration, you must enter a valid username and password. The factory default user name and password are both ‘admin’. The following screen is then displayed: On the left side, select Configuration. The configuration interface is then displayed on the right side.
  • Page 18 Ethernet cable between the ION-R200 and the network before proceeding. By default, the ION-R200 is configured in DHCP mode. If a DHCP server is present on the network, the network configuration provided by the DHCP server is displayed. In that case, nothing needs to be done;...

  • Page 19: Setting Up The Initial Network Configuration Remotely

    9.3 Setting Up the Initial Network Configuration Remotely Initial device network configuration can also be done via the ION Configuration Tool (ICT), a tool provided by IONODES and that can be found on the IONODES web site at www.ionodes.com. The ICT plays several roles:...
  • Page 20 – User manual ION-R200 If multicast is not supported, you can use the second method: Unicast Discovery. Unicast Discovery can be configured by using the “Unicast Discovery” menu option under the Admin menu list. To configure Unicast Discovery, add one or more IP address ranges. Unicast Discovery will attempt to reach a device at a specific IP address in the configured ranges.
  • Page 21 If a DHCP server is present on your network, it assigned an IP address to the device during the device’s boot-up sequence. If no DHCP server was able to assign an IP address to an ION-R200, it will appear in the ICT device list with an APIPA address (169.254.*.*). If an ION-R200 displays an APIPA address it must be configured with a valid IP address before it can be used on the network.
  • Page 22 – User manual ION-R200 Once the network settings are set, the web-based configuration interface of the ION-R200 can be launched from the ICT or directly in your web browser by typing the device’s IP address in the address bar. Page 22 of 49...

  • Page 23: Setting Up The Wireless Network

    ION-R200 – User manual 9.4 Setting Up the Wireless Network The ION-R200 can also connect to wireless networks. In the Configuration page, select the Network tab and scroll down to the section named Network Interface #2 – Wireless 1. The SSID field represents the name of the wireless network. The ION-R200 automatically detects available wireless networks;...

  • Page 24: Setting Up The Time

    – User manual ION-R200 9.5 Setting Up the Time In the Configuration page, select the Date/Time tab. To set the time zone in the device, select the appropriate value from the list in Time zone. To set the current time in the device, enter the new UTC time in Update UTC Time. If you are configuring the time remotely from a computer, clicking on Sync automatically uses the current UTC time of the computer.

  • Page 25: Setting Up The Ntp Time Server

    Some networks use a time server, also named NTP time server (Network Time Protocol). The role of a time server is to synchronize the time for all devices on the network. The ION-R200 can be configured to use such a time server to synchronize its internal clock.

  • Page 26: Video Configuration Concepts

    On-Screen Displays (OSD) determine the information you want to display over video streams and how to display that information. For example, when displaying a video stream, you might want to display the camera name and current time over the video. The ION-R200 supports up to 32 separate OSD configurations.

  • Page 27: Configuring Video Connections

    Data Source Type to Video over RTSP. To connect to a video stream, the ION-R200 needs to know the Connection URI as well as any Username and Password required by the camera or encoder. If you know the exact connection URI of the video stream, you can type it in manually.
  • Page 28 Username and Password required to connect to the camera. Press the Next button. In this step, the wizard displays a list of all video streams available from the camera that are supported by the ION-R200. Click on the desired video stream, then press Next. Page 28 of 49...
  • Page 29 ION-R200 – User manual Note: If you entered a wrong username or password in the previous step, the wizard dis- plays a warning indicating that it can’t connect to the camera. In this case, press the Previous button to go back and enter the correct username and password.
  • Page 30 Enabled to enable this data source and press Save at the bottom to save the new configuration. Note: The ION-R200 connects to a video stream ONLY when that video stream is dis- played. Enabling a data source indicates that the ION-R200 can establish this con- nection when needed, not that it needs to do so right away.

  • Page 31: Displaying A Data Source

    ION-R200 – User manual  Connection attempt refused by remote. The connection to the camera was established, but the camera refused the username/password provided.  Connection established, but unable to start video stream. The connection to the camera was established, but the video stream could not be started.
  • Page 32 If you are configuring the ION-R200 from your computer through the device’s web interface, the video is now displayed. If you are configuring the ION-R200 locally, click on Switch to Display View at the top of the screen to view the video.

  • Page 33: On-Screen Displays

    Ton configure other OSD strings, click on 2, 3 or 4 and set the appropriate text, alignment and size. Note: The ION-R200 provides a wide range of possible text sizes to ensure readability on a wide variety of display sizes with resolutions from HD-720 all the way to 4K.
  • Page 34 – User manual ION-R200 The ION-R200 supports a list of custom OSD strings to display dynamic information (ex: the camera name or the current time). Click on Custom String Formats to see the complete list. Page 34 of 49...
  • Page 35 ION-R200 – User manual Note: Using custom OSD strings allows for greater flexibility. For example, displaying “Parking Lot” in your OSD makes sense only for the camera pointed at the parking lot. Instead, using “%n” (data source name) allows to create one OSD and display it over all your video streams.

  • Page 36: Displaying An On-Screen Display

    If you are configuring the ION-R200 from your computer through the device’s web interface, the OSD is now displayed over the video. If you are configuring the ION-R200 locally, click on Switch to Display View at the top of the screen.

  • Page 37: Configuring Web Connections

    Enabled to enable this data source and press Save at the bottom to save the new configuration. Note: The ION-R200 connects to a web page ONLY when that web page is displayed. Enabling a data source indicates that the ION-R200 can establish this connection when needed, not that it needs to do so right away.
  • Page 38 – User manual ION-R200 Warning: Modern web pages are often filled with highly dynamic media content. Displaying such content require a lot of resources. Displaying multiple web pages WILL affect the video decoding performance of the ION-R200. Page 38 of 49...

  • Page 39: Configuring Views

    ION-R200 – User manual 9.9 Configuring Views In the Configuration page, select the Video Out tab, then the Views & Tiles sub-tab. Views have the following configuration:  Name User friendly name. Also displayed in the view selector in the top-left corner of the screen.

  • Page 40: Configuring Video Outputs

    In the Configuration page, select the Video Out tab, then the Video Outputs sub-tab. When a single display is connected to the ION-R200, that display is always referred to as Display Output 1 regardless of the connector (HDMI or Mini DisplayPort) the display is connected to.
  • Page 41 ION-R200 – User manual The configuration of each display output is as follows:  Connected (read only) Indicates whether the display output is connected to a physical display.  Output Resolution Determines the display resolution to use for this output. See below for details.
  • Page 42 – User manual ION-R200 Note: If the ION-R200 is connected to two displays and you disconnect Display Output 1, the other display automatically becomes Display Output 1. Display Output 2 is then considered disconnected. A common mistake is to try to configure a disconnected output.

  • Page 43: Performing A Firmware Update

    ION-R200 – User manual 10 Performing a Firmware Update This section describes how to update your ION-R200 to newer firmware versions from the web interface. 1. On the device, switch to configuration view OR navigate to your device’s web interface.

  • Page 44: Batch Firmware Update

    ION-R200 10.1 Batch Firmware Update This section describes how to perform a batch update of multiple ION-R200 devices to newer firmware versions from the ION Configuration Tool (ICT). The batch firmware update works by starting a firmware update session. Only one session at time is allowed and only 20 devices can be selected by session.
  • Page 45 ION-R200 – User manual Once started, the “Firmware Update Session” window shows the progress of the firmware update. This window can be closed at any moment without losing the current session. If closed, the progress of the current session can be followed by reopening the “Firmware Update Session”...

  • Page 46: Diagnostics

    11 Diagnostics 11.1 View Stream Details In order to help diagnose connectivity or performance problems, the ION-R200 can display live details about the video displayed in each tile. To display the stream details, click on the button at the top of the screen.

  • Page 47: Safe Mode

    ION-R200 – User manual 11.2 Safe Mode It is possible to configure the ION-R200 in such a way that there is just too much video to decode. Whether it is due to the number of concurrent video streams or the combined bitrate of all video streams being too high, in such scenarios the ION-R200 may run at maximum capacity and it may not be enough to decode all the video.
  • Page 48 Once you fix the configuration of the ION-R200, you need to restart the device to return to its normal mode of operation.

  • Page 49: Annex A - Statement Limited Warranty

    In case Ionodes or your reseller are unable to repair an Ionodes ION-R200, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired ION-R200 or ask for a cancellation of the respective agreement for such ION-R200 and get your money refunded.

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