Panasonic KX-TVM50 Programming Manual page 132

Voice processing system acd report server
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2.5 System Parameters
Guidance: the VPS plays the following guidance before connecting the line to the destination party:
"You have a call. To answer the call, press 1. Otherwise, press 2 and hang up." If the destination party
presses "1", he or she will be able to answer the transferred CO call. The VPS continues playing this
guidance for the time specified in "Outgoing Call No Answer Time" in "Dialling Parameters". If the
transferred party does not answer the call within this time, the VPS considers it as a No Answer call.
Feature Manual References
2.2.7 Call Transfer to Outside
Ignore Received First DTMF
If the PBX sends a DTMF signal to the VPS when the VPS attempts to transfer a call to an outside
telephone, set this parameter to "Enable".
Value Range
Disable, Enable
Trunk Group
Specifies the parameters for each Trunk Group No.
Follow the steps below to edit the Trunk Group:
1.
Click Click to edit....
2.
Select the desired Trunk Group No. (1–64).
3.
Edit each parameter in the Trunk Group dialogue box.
4.
Click OK.
EFA Transfer
Effective for DPT Integration only. Specifies whether or not the VPS uses EFA (External Feature
Access) when transferring incoming CO calls to a trunk. If set to "Enable", the VPS transfers incoming
CO calls to a trunk according to "EFA Transfer Sequence" specified in "Transfer to Outside". If set to
"Disable", the VPS transfers incoming CO calls to a trunk according to "Call Transfer to Outside
Sequence" specified in "Transfer to Outside".
Value Range
Disable, Enable
Caller ID Callback
Specifies whether or not the VPS allows a subscriber to call back the party who left a message in his
or her mailbox by using the caller ID information sent from the PBX. This setting applies to the trunk
number used when the message with Caller ID information was left in his or her mailbox.
Value Range
Disable, Enable
Outside Line Access Sequence for Caller ID Callback
Specifies the sequence of Trunk Access numbers for Caller ID Callback. This parameter is available
when the VPS executes Caller ID Callback without using EFA.
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