Christie DWU1052 User Manual page 109

9. Troubleshooting
Issue: Crestron e-Control
Item to be checked
Has Adobe
Flash
®
installed?
Is Web browser that does not
support Adobe
Flash
®
used?
Are Crestron e-Control
on Network Settings – Other
Setup screen of the Projector
Web Control disabled?
Is Crestron in Projector Web
Control - Network Settings -
Common Setup set to OFF?
Issue: Cannot send an email correctly.
Item to be checked
Is a test email sent correctly?
Are email settings correct?
Are the settings of Sender email
Address correct?
Is only email regarding the
specific Error/Warning not sent
correctly?
DWU1052/DHD1052
User's Manual - Network Guide
is not displayed.
®
Solutions
Player been Adobe
®
Crestron e-Control
Install Adobe
Use a Web browser that supports Adobe
Player
®
Flash
Enable Crestron e-Control
settings
®
Network Settings – Other Setup screen of the
Projector Web Control.
Set Crestron in Projector Web Control -
Network Settings - Common Setup to ON.
Solutions
Check if a test email is sent correctly by
pressing the [Send Test Mail] button on the
Mail Settings screen of the Projector Web
Control.
Check the settings on the Mail Settings screen
of the Projector Web Control.
Set valid email address.
Check if the specific Error/Warning is set to
be sent on the Mail Settings screen of the
Projector Web Control.
Flash Player is required to display
® ®
.
®
Flash Player.
® ®
Player.
®
108
®
settings on
®
020-000855-01 Rev.1 (12-2015)
LIT MAN USR DWU/DHD1052 NET