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Troubleshooting When Using the Facsimile Function
This section explains likely causes of and possible solutions for facsimile function problems.
If You Have Problems Using the Facsimile Function
This section explains likely causes of and possible solutions for transmission and reception-related
problems.
Receiving is impossible though transmission is possible.
print cartridge is empty.
Replace the print cartridge. See p.337 "Replacing a Print Cartridge".
The type of telephone line does not match the specified settings.
Check the settings. See p.83 "Selecting the Line Type".
The machine failed to print received fax documents.
The machine cannot print due to a cause such as running out of paper.
Load paper into the tray. See p.96 "Loading Paper".
None of the trays contain the right size of paper for printing faxes.
Load paper of the required size in one of the trays.
Sent images are spotty.
The exposure glass, scanning glass, or ADF is dirty
Clean them. See p.445 "Cleaning".
Make sure that ink or correction fluid is dry before placing originals.p.90 "Paper Han-
dling Precautions"
Document appears blank at the other end.
The original was placed upside down.
Place it correctly. See p.201 "Setting and Placing Originals".
Both transmission and receiving are impossible.
The modular cable may be disconnected.
Make sure that the modular cord is correctly connected. See p.77 "Connecting the Machine
to a Telephone Line and Telephone".
Print Results Are Not Satisfactory (Facsimile Function)
This section explains the likely causes and possible solutions when a received fax cannot be printed
properly.
Background of received images appears dirty./ Images from the back of the page appear.
Image density is too high.
Adjust scan density. See p.303 "Specifying the Resolution of the Original".
Troubleshooting When Using the Facsimile Function
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Table of Contents
Troubleshooting
