C: Technical Support - Lantronix SecureLinx Spider User Manual

C: Technical Support

If you are unable to resolve an issue using the information in this documentation:
Technical Support US
Check our online knowledge base or send a question to Technical Support at
http://www.lantronix.com/support.
Technical Support Europe, Middle East, Africa
Phone: +33 1 39 30 41 72
Email: mailto:eu_techsupp@lantronix.com
Firmware downloads, FAQs, and the most up-to-date documentation are available at
http://www.lantronix.com/support
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix model number
Lantronix serial number
Firmware version
Description of the problem
Target computer interface (PS/2 or USB) and video format
Status of the unit when the problem occurred (please try to include information on user
and network activity at the time of the problem)
SecureLinx Spider User Guide
or mailto:eu_support@lantronix.com
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