DETEWE opencom 105 Mounting And Commissioning Manual page 5

Call Queue
Introduction
Activation of Queues . . . . . . . . . . . 92
Call Forwarding . . . . . . . . . . . . . . . . 92
Pickup . . . . . . . . . . . . . . . . . . . . . . . . 92
Hunt Groups . . . . . . . . . . . . . . . . . . . 92
Examples of Use
Attendant Terminal for
an Operator with Two
System Telephones . . . . . . . . . 93
Group of Three Attendant
Terminals . . . . . . . . . . . . . . . . . . 94
Multi-Company Variant
Configuring the Multi-Company
Variant
Activating the Multi-Company
Variant . . . . . . . . . . . . . . . . . . . . 97
Configuring and Managing
Companies . . . . . . . . . . . . . . . . 98
Assigning Users . . . . . . . . . . . . . . . . 98
Assigning Trunk Groups . . . . . . . . . 99
Allocating Routing Codes . . . . . . . 99
Configuring the Company
Exchange . . . . . . . . . . . . . . . . . . 99
Working with the
Multi-Company Variant
Company Telephone Book. . . . . . 100
Making Calls Between
Companies . . . . . . . . . . . . . . . 101
Billing Charges per Company . . . 101
Configuring the PC
Software
Setting up TAPI
Setting up NET CAPI
Using the Systray Display
91
Browser for OpenCTI
Synchronising the PC Clock
91
Address Queries using LDAP 108
USB DECT Box on the
OpenCom 100
General Information . . . . . . . . . . . 109
93
Installation and Configuration . . 109
Technical Data for Operation on
the OpenCom 100 . . . . . . . . . 110
Configuration Guide 111
Overview
PBX Ports
96
Easy Access
ISP Settings
97
RAS Settings
LAN-to-LAN Settings
E-mail Function
E-mail Access
Frequently Asked Ques-
tions
General/Hardware
Telephony
100
DECT
LAN
Internet
Technical
Specifications
102
Index
102
104
105
106
107
109
112
113
114
115
116
117
118
119
120
120
121
123
124
125
127
129
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