first two digits of the extension and the column indicates the last digit. For example, the top row is
usually used for extensions 100 - 109, and the second row for extensions 110 - 119. However, the ex-
tension lamps can be set by your telephone installer to display different extension numbers, so these
numbers may represent different extensions on your phone system. Trunk lights are fixed and cannot
be reassigned. For extensions, a solid red light means the phone is in use (or ringing), a blinking red
light means the phone is idle (hung up) but has the message-waiting lamp on, and a dark (unlit) lamp
means the phone is idle (hung up). For trunks, a solid red light means the trunk is in use (or ringing), a
blinking red light means the trunk has been removed from use (either manually or automatically) due
to some problem, and a dark (unlit) lamp indicates that the trunk is idle (unused).
• Keypad: The Keypad is used to dial extension numbers, outgoing (trunk) phone calls, commands, and
other digits as needed when processing calls or reviewing and entering data in phone system com-
mands.
• Call Buttons: The four Call Buttons are used for handling (making, answering, transferring, and hold-
ing) calls. When an incoming call arrives from an extension or trunk, it flashes on the first available
Call Button, and the call is answered by pressing the button. The current call you are on shows as a
solidly-lit Call Button. A call in progress can be placed on hold by pressing the solidly-lit Call Button,
which will begin to blink to indicate that it is on hold. Once a call has been transferred to an extension
(or a trunk) or is ended, the Call Button it was on will go blank and is free to handle another call.
• Feature-Key Buttons: The Feature-Key Buttons, located on the lower left part of the console, provide
a quick way to set the most commonly-used system features, including: Check In/Out, Per-Extension
Dialing Permissions (allowing or blocking Long-Distance, Local, and Room-to-Room calls), Do Not
Disturb, Message-Waiting Lamp On/Off, Check Phone Bill, Print Phone Bill, Set Credit Limit, Clear
Voice Mail Message, Wakeup Calls, Print Room Status, and Night Mode.
• Command Buttons: The command buttons are used in conjunction with the Keypad to enter Phone-
Suite console commands. They extend some of the functions of the Feature Keys.
During normal operation, whenever the console is idle (i.e., not in use), the LCD Display will show the idle
message:
MM/DD/YY
Features=A Adm=*
Where MM/DD/YY is the current month, day, and year, and HH:MM is the current time (in military for-
mat) programmed into PhoneSuite.
Changing the System Date and Time
If the console displays an incorrect time or date, then the clock in PhoneSuite needs to be set to the correct
value. To do this, press the * key and follow the instructions on the display. For detailed instructions, see
page 48.
2
HH:MM
®
PhoneSuite
Console User's Manual rev. 081106
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Do you have a question about the Console and is the answer not in the manual?
Questions and answers
Our console seems to be malfunctioning. it has lights that wont go off. is there a way to reset the console other than the reset button? resetting does not seem to fix any issues.
If the reset button does not resolve the malfunctioning lights on the PhoneSuite Console, press the D key to refresh the console’s LCD display. If that does not work, the console may need a full reset using the “Reset Console” feature-key button located at the bottom right of the Feature-Key Button area. After resetting, press the D key again.
This answer is automatically generated
Console Reset steps not working our console locks every time we get power outage