A17 Allow/Block Extension-To-Extension Calls; A18 Check Call Duration; A18 Check Call Duration; A35 Manage System Voice Messages (112E Only) - PhoneSuite Console User Manual

A17 Allow/Block Extension-to-Extension Calls

PhoneSuite can allow or block calls from any extension to other extensions, on an extension-by-extension
basis. This can be done by running command A17, or by pressing the "Ext-to-Ext Calls" feature-key button
on the console. See page 18 for a complete description of this command.
IMPORTANT: The console (dial 0) can always be dialed, regardless of how A17 is set.

A18 Check Call Duration

This command allows the console operator to view the phone number dialed and the duration of a call that
is currently in progress between an extension and an outside trunk. To do this, dial A-1-8 on the console
keypad. The display will then read:
EEE Dial DDDD...
Dur. HH:MM
Enter an extension number, such as 101, and if that extension is on a trunk call, the DDDD... portion of the
display will show the first four digits of the phone number that was dialed by PhoneSuite to the telephone
company, and HH:MM will show the duration of the call so far. When finished viewing this information,
press D to exit this display. If the information is left displayed for 10 seconds, the display will automati-
cally "time out" and return to idle.
SUMMARY: To view information about a call in progress, press this sequence:
A 18
Enter the extension number.

A35 Manage System Voice Messages (112e only)

PhoneSuite provides a method to pre-record voice mail messages that can later be delivered to a specific
extension's voice mailbox. Using this command you can:
• Store a generic welcome greeting message into the guest's voice mailbox upon check in so there is a
message waiting when the guest enters the room. PhoneSuite will automatically load the message
upon a check-in operation.
• Store other pre-recorded messages into a guest mailbox. For example, you may wish to store a generic
check-out reminder message the night before the expected check-out day.
• Override the default wake-up call greeting message with a custom greeting. A property may wish to
change the wake-up greeting on a daily basis to include the weather report or special event an-
nouncements.
There are three different messages you may record for delivery to voice mailboxes and a special fourth
message you can record that will play as the wake-up greeting instead of the default.
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D=Ex
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PhoneSuite Console User's Manual rev. 081106