A13 Set Room Status; A13 Set Room Status - PhoneSuite Console User Manual

A13 Set Room Status

PhoneSuite allows the console operator or a maid in a room to enter a code that indicates the status of a
room (e.g., clean, needs supplies, reserved, etc.). The code(s) currently applied to a room can be viewed
from the console. In addition, a report can be printed to show the status of all the rooms.
Each room can have two status codes applied to it at a time. This allows the maid to indicate the room's
current cleaning status, while the console indicates the room's current front-desk status. Up to 9 individual
status codes (e.g., clean, needs towels, needs soap, had do-not-disturb sign on door, etc.) can be set up for
maids to enter from extension telephones; an additional 9 status codes can be set up for the console opera-
tor to enter (e.g., reserved but no deposit paid, reserved with deposit, paid in full, etc.). The maid's codes
can be different in meaning from the console codes, allowing for a total of 81 different codes. However, on
reports, the two status codes are shown together as a two-digit number 11-99, where the first digit was set
by the console and the second digit was set by the maid in the room.
Note: The status codes have no particular meaning to PhoneSuite, so users can set these codes to mean
whatever they wish to track.
Example: The ABC Motel uses the following room status codes for the first digit:
1 - Room is vacant
2 - Room is reserved without payment
3 - Room is reserved with deposit
4 - Room is paid in full
In addition, the following are used for the second digit of the room status code:
1 - Room needs cleaning and/or supplies
2 - Room has been cleaned & re-supplied and is ready for use
3 - Room needs maintenance or repair
When a room is reserved or is paid, the console operator changes the first digit of the room status code, and
if appropriate, the second digit (e.g., to indicate that the room needs cleaning). When the maids and/or
maintenance staff are finished in each room, they use the extension phone in that room to change the sec-
ond digit of the room status code. This allows the console operator to print a report whenever desired to
view the full status of each room. In this example, a room that is vacant and clean would show on reports
as having a room status of "12."
To change an extension's room status code, press A-1-3 on the console keypad. The display will read:
EEE Room Stat=SS
A=Nxt C=Clr D=Ex
Enter the extension number or D to exit. When the extension number is entered, it will appear over the EEE
in the display above, and the current status setting (if any) will be shown in place of SS. Type in a new
two-digit (you must enter two digits!) setting and then press Enter (#) if OK.
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PhoneSuite Console User's Manual rev. 081106