Call Accounting & Auto Attendant Commands; A50 Check-Out Report (Extension Phone Bill); A51 Clear Extension's Phone Bill - PhoneSuite Console User Manual

Call Accounting & Auto Attendant Commands
If the optional Auto Attendant Card or the optional Call Accounting & Auto Attendant Card is installed in
PhoneSuite, the console can use a variety of commands that are otherwise not available. These commands
are detailed in this section. If you perform one of these commands and see the message, "Illegal Action,"
then you do not have the optional card that allows you to use these commands.

A50 Check-Out Report (Extension Phone Bill)

This command is used to print a "phone bill" for a particular guest. This bill will include a detailed record
of each call made from the guest's extension since it was last checked in (or since these calls were cleared
with command A51), along with a total cost for these calls. This report is printed automatically whenever
an extension is checked out (with the "Check In/Out" feature-key button or the A10 command), but it can
be printed at any time with this command.
Note: An extension's phone bill is not cleared to zero when the extension is checked out. Instead, this in-
formation is retained until the next guest is checked in to use this extension. This is done so that you can
print additional copies of the report if needed. If you want to manually clear an extension's phone bill to
zero, you can do this with command A51m described in the next section.
To print an extension's phone bill (the Check-Out Report) manually, press A-5-0 on the console keypad;
the LCD display will read:
Print Calls
Enter=OK
Enter the extension number and then press Enter (#) to print the report, or press Exit (D) to quit without
printing.
This report contains a detailed list of all calls that have been priced and stored for the indicated extension.
The information about each call includes the trunk used to place the call, the time and date the call started,
the phone number that was dialed, the type of call placed (local, long-distance, etc.), the duration of the call
(in minutes and tenths-of-a-minute), and the cost of the call. At the bottom of the report, the total number
of calls, the total sum of minutes, and the total cost are shown.
Note: This report will print to any PhoneSuite parallel and/or serial port that is set up by the installer to
output A-Level Reports.

A51 Clear Extension's Phone Bill

This command erases or clears an extension's "phone bill," setting it to a zero dollar amount. This com-
mand is performed automatically whenever an extension is checked in (using the "Check In/Out" feature-
key button on the console or the A10 command), to ensure the previous guest's calls are not charged to the
new guest. This command can be run manually if the phone bill needs to be cleared at another time, such as
54
EEE
D=Exit
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PhoneSuite Console User's Manual rev. 081106