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Reports, Displays, and Messages
A number of commands are available to display or print information about current settings in PhoneSuite.
In addition, system messages are printed at various times, SMDR data can be printed about completed
calls, and costed call records can be printed if the optional Call Accounting Card is installed. These reports,
displays, and messages are detailed in this section.
Note: The printed reports and messages will print to any PhoneSuite parallel and/or serial port that is set
up by the installer to output that type of information (A-Level Reports, B-Level Reports, System Events,
Call Accounting Events, Incoming Call SMDR Data, and Outgoing Call SMDR Data).
A20 Individual Extension Wakeup Report
This command prints the Wakeup Call status for a single extension. To print this report, dial A-2-0 on the
console keypad. The display will read:
Prt Wake Status
Ext EEE
Enter the extension number, and the extension's Wakeup Report will print as a 2-line message. The report
contains the following information:
Date/time
Ext EEE For HH:MM <STATUS> n Day
Where MM/DD/YY HH:MM is the current date and time and EEE is the extension number. The HH:MM
after the word "For" is the time the Wakeup Call is set to occur (if there is one), and n Day represents the
number of repeat wake-up calls remaining. "* Day" means the wake-up call will repeat each day indefi-
nitely. The <STATUS> portion of the message will read:
NONE
PEND n Calls
ANSWD n Calls
OFFHK n Calls
ALARM n Calls
A21 System Wakeup Report
This command prints a report that shows the Wakeup Call setting or last status change for every extension
in PhoneSuite. To print this report, dial A-2-1 on the console keypad. The display will read:
Print All Wake
Calls (Ent) D=Ex
®
PhoneSuite
Console User's Manual rev. 081106
D=Exit
MM/DD/YY
HH:MM
No Wakeup Call Setting / Activity
Wakeup Call is set and waiting to occur or in progress
Wakeup Call at indicated setting was answered
Phone was off-hook when Wakeup Call was attempted
Wakeup Call at indicated setting was not answered
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- Quick Links:
- Changing the System Date and Time
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Questions and answers
Our console seems to be malfunctioning. it has lights that wont go off. is there a way to reset the console other than the reset button? resetting does not seem to fix any issues.
If the reset button does not resolve the malfunctioning lights on the PhoneSuite Console, press the D key to refresh the console’s LCD display. If that does not work, the console may need a full reset using the “Reset Console” feature-key button located at the bottom right of the Feature-Key Button area. After resetting, press the D key again.
This answer is automatically generated
Console Reset steps not working our console locks every time we get power outage
To reset the PhoneSuite Console after a power outage:
1. Press the "Reset Console" feature-key button located at the bottom right of the Feature-Key Button area.
2. After resetting, the console’s ringer will be set to maximum volume.
3. To adjust the ringing volume, use the "Ringing Volume +" and "Ringing Volume –" feature-key buttons. The ringer will sound briefly during adjustments to indicate the current volume level.
This answer is automatically generated