Table Of Contents - PhoneSuite Console User Manual

CONSOLE LAYOUT & OVERVIEW................................................................................................................1
Changing the System Date and Time.............................................................................................................2
Resetting the Console ....................................................................................................................................3
Adjusting Console Ringing Volume...............................................................................................................3
Adjusting Console LCD Contrast ..................................................................................................................3
Two-Console Operation ................................................................................................................................3
Static Discharge ............................................................................................................................................3
BASIC CALL HANDLING ..................................................................................................................................5
A C .............................................................................................................................................5
NSWERING ALLS
Placing Calls on Hold ...................................................................................................................................5
Transferring Calls .........................................................................................................................................5
Transferring to an Extension or Hunt Group................................................................................................5
Transferring Active Calls: .............................................................................................................................5
Transferring Calls That Are On Hold ...........................................................................................................6
Unsuccessful Call Transfers..........................................................................................................................7
Transferring to an Outside Phone Line (Trunk)............................................................................................7
Transferring to Voice Mail............................................................................................................................8
Transferring a Call Directly to a Voice Mailbox ..........................................................................................8
Trying an Extension First and Transferring the Caller to Voice Mail if Unavailable ..................................9
M C ...................................................................................................................................................9
AKING ALLS
Calling an Extension or Hunt Group ............................................................................................................9
Calling an Outside Phone Number..............................................................................................................10
Calling an Extension's Voice Mailbox to Leave a Message........................................................................10
Calling an Extension's Voice Mailbox to Retrieve Messages .....................................................................10
C E
LEARING AN XTENSION
P ..............................................................................................................................................................11
AGING
P C H
ARKING A ALL ON
C C .........................................................................................................................................12
ONFERENCE ALLS
S D .......................................................................................................................................................12
PEED IAL
FEATURE-KEY BUTTONS ..............................................................................................................................15
S E ...........................................................................................................................................15
ELECT XTENSION
C I / O .................................................................................................................................................15
HECK N UT
L -D C .............................................................................................................................................17
ONG IST ALLS
L C ....................................................................................................................................................17
OCAL ALLS
E - -E C ...........................................................................................................................................18
XT TO XT ALLS
D N D ..............................................................................................................................................18
O OT ISTURB
M W ............................................................................................................................................18
ESSAGE AITING
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PhoneSuite Console User's Manual rev. 081106

TABLE OF CONTENTS

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