Console Layout & Overview - PhoneSuite Console User Manual

Business office phone systems
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This manual describes the PhoneSuite console, which is the primary operator station for handling tele-
phone calls with the PhoneSuite telephone system. The console is also used for system programming and to
set guest room and system features.
There are five main parts to the PhoneSuite Console: the LCD Display, the Status Lights, the Keypad, the
Call Buttons, and the Feature-Key Buttons. Each of these is described in detail below.
Typically, a handset is connected to the console, as pictured above. In some cases, a headset or even a sepa-
rate telephone will be connected by the installer. Note that if a telephone is connected, it does not need to
be hung up in its cradle between calls, though the cradle can be used as a convenient resting place for the
handset whenever desired. All dialing is done on the console, so there is no use for a dialing keypad on the
attached telephone set.
• LCD Display: The Display shows information about calls as they arrive at the console. It is also used to
enter and display data for various commands that are described in this manual. In normal operation, the
display is divided into four sections, corresponding to the four Call Buttons (described below). The
origin of each call can be quickly checked by viewing the appropriate part of the display.
• Status Lights / Busy-Lamp Fields (BLF): These lights show the status of the extensions and trunks
that are selected to display. The lights are arranged in rows and columns, where the row indicates the
®
PhoneSuite
Console User's Manual rev. 081106
Console Layout & Overview
Status Lights
(busy-lamp field)
Feature-Key Buttons
Call Buttons
LCD
Display
Command
Buttons
Keypad
1

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Questions and answers

Dustin Mach
April 14, 2025

Our console seems to be malfunctioning. it has lights that wont go off. is there a way to reset the console other than the reset button? resetting does not seem to fix any issues.

1 comments:
Mr. Anderson
April 15, 2025

If the reset button does not resolve the malfunctioning lights on the PhoneSuite Console, press the D key to refresh the console’s LCD display. If that does not work, the console may need a full reset using the “Reset Console” feature-key button located at the bottom right of the Feature-Key Button area. After resetting, press the D key again.

This answer is automatically generated

Paradise Motel
April 26, 2025

Console Reset steps not working our console locks every time we get power outage

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