Storing ("Cloning") To A Voice Mailbox; Alternative Cloning Method; Setting A Custom Wake-Up Greeting; Automatic Load Of Message #1 On Check-In - PhoneSuite Console User Manual

If you need to erase the current message in order to record a new one, press "2" to erase. The system will
confirm "message erased" and return to console idle. Reenter A-3-5, select the message number, then press
"1" to record a new message as described above.

Storing ("Cloning") to a Voice Mailbox

After confirming that the message is correct, you may store it to an extension's voice mailbox. Reenter
A-3-5, select the message number, and press pressing "3" for "clone." The display will show:
Clone to Extens.
EEE
Enter the three- or four-digit extension number and press the # (Enter) key. The system will play "message
stored" through the handset and return to the console idle state. To store the message to another extension,
reenter A-3-5 and repeat the process.
It is normally not necessary to perform a clone operation on Message 1. As soon as a message is recorded,
it will automatically be loaded into each extension's mailbox as part of a system check-in operation.

Alternative Cloning Method

In addition to using A35 to load a message into a mailbox, you can also perform the operation from the
console by listening with the handset and dialing the extension number immediately followed by "8" to
enter voice mail. While the voice mail greeting message is playing, press # and then 1, 2, or 3 depending
on which pre-recorded message you wish to store. You will hear "message stored" as confirmation. This
method will not work for storing message 4, the custom wake-up greeting. See the next section.

Setting a Custom Wake-Up Greeting

You may override PhoneSuite's default wake-up voice message by entering "4" at the message selection
prompt. Review, erase, and record the Message 4 greeting as described above. When you are satisfied with
the message, press "3" to make it the default wake-up message. You will see the "Clone to Extens."
Prompt, but it is not necessary to select an extension; just press D to exit. To clear the custom greeting and
return to the PhoneSuite default greeting, erase Message 4.

Automatic Load of Message #1 on Check-In

Your installer can configure PhoneSuite so that the Message #1 you record is loaded automatically to the
extension upon a check-in operation. A check-in operation can take place two ways.
• Manually by pressing the console Check In/Out button, using the equivalent A10 command, or enter-
ing a properly formatted *10 command from a sub-attendant extension
• Automatically upon receipt of a properly formatted check-in command from a compatible Property
Management System (PMS)
This feature is typically used to provide an arriving guest with a welcome message in voice mail. To turn
off the automatic load-on-check-in feature, simply erase Message #1. If desired, your installer can perma-
nently disable this feature.
32
(Ent) D=Ex
®
PhoneSuite Console User's Manual rev. 081106