DETEWE OPENPHONE 61 User Manual
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DETEWE OPENPHONE 61 User Manual

DETEWE OPENPHONE 61 User Manual

In the opencom 1000 communications system
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OpenPhone
61, 63, 65
in the OpenCom 1000
Communications System
User Guide

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  • Page 1 OpenPhone 61, 63, 65 in the OpenCom 1000 Communications System User Guide...
  • Page 2 Welcome to DeTeWe Thank you for choosing a DeTeWe product. Our product meets the highest demands in quality togeth- er with superior design. The following user guide will assist you in the operation of your Open- Phone 61, 63 and 65, as well as answering all the important ques- tions.

  • Page 3: Table Of Contents

    Contents OpenPhone 61, 63 and 65 in the Display and Menu Cards Info Row(s) OpenCom 1000 Communications Key Rows System OpenPhone 61 Menu Card Display OpenPhone 63 Calling Up Menu Cards and OpenPhone 65 Selecting List Entries Calling Up Menu Cards with Keys 17...
  • Page 4 Contents Stored Number Redial Transferring an External Call to Hands-free / Open Listening External Subscribers Handheld Calls Menu Card "Actions" for Held Initiating Hands-free Calls Subscribers State-Dependent Menu Cards Internal/External Three-Party Menu Card "Select" in the Conferences Idle State During Conferences Special Calls Door Bell/Intercom Call Making an External/Internal Call 27...
  • Page 5 Contents Quick Menus Menu Card "Info" Menu Card "Active Features" Menu Card "Set Call Key" Programming Keys Programming Destinations Programming Functions Appendix Care and Maintenance Declaration of Conformity...

  • Page 7: System

    OpenCom 1000 Communications System General The Glossary OpenPhone 61, 63 and 65 are sys- This user guide contains a descrip- tem terminals, which you can oper- tion of all the basic functions of your ate on your OpenCom 1000 com- telephone.

  • Page 8: Openphone 61

    Herman Call waiting Call back Call diverted Call blocking Secretary OpenPhone 61 Internal call 01:57 Call waiting Herman Call back En-bloc dialling Conference Call diverted Call blocking Secretary OpenPhone 63 16:30 23.05.2001 Jones En-bloc dialling Conference Call waiting Call back...

  • Page 9: The Features Of Your Telephone

    The Features of Your Telephone The Features of Your Telephone Using Your Telephone Sicherheitshinweise • devices generating strong mag- netic fields, electrical devices, • Do not open either the tele- fluorescent lamps, computers, phone or the connected acces- radios or televisions sories, as it can expose you to current-carrying elements.

  • Page 10: Cleaning

    (2). Push the feet back in (3). Telephone Distance between holes Wall Mounting OpenPhone 61 155 mm To mount on the wall please OpenPhone 63 155 mm remove the feet by pulling them out OpenPhone 65 184 mm sideways.

  • Page 11: Labelling Keys

    The text then appears in the display. If keys have not been programmed, then no text is displayed. On the OpenPhone 61 and 63 there are five additional programmable keys without display support. To label the insert proceed as fol-...

  • Page 12: Accessories

    ISDN adapter to connect ISDN terminals (only with own power supply). • Upx adapter to operate an addi- tional OpenPhone 61, 63 or 65 on the same line. • Additions adapter to connect a second handset, an external microphone, a headset, a speaker, a door busy display, a doorbell contact or a recording device.

  • Page 13: Key Programming

    The Features of Your Telephone Key Programming m Menu Card Key Please note that a number of brings up menu cards in the display. the keys are equipped with a dou- key press shows a selection short ble functionality ( of features, which can be used in short long...

  • Page 14: Abc Key

    The Features of Your Telephone a ABC Key t Disconnect Key opens the menu card for the tele- to terminate an existing call. phone book with a key press. short key press provides a list of long s Mute Key display languages, which can be set.

  • Page 15: Esc Key

    The Features of Your Telephone • to change the ringer pitch and Free keys can be recognised by the the melody in the menu, lack of a label in the display • to move the cursor when enter- g Internal/External Key ing telephone numbers or text.

  • Page 16: Team Direct Call Key

    The Features of Your Telephone g Team Direct Call Key The " team direct call key " displays whether the other subscriber is busy or is being called. This allows you to take calls for other team sub- scribers. In addition, you can use these keys to call other team sub- scribers directly with a key press.

  • Page 17: Display And Menu Cards

    OpenPhone 65 the second key information. display row shows current addition- Ringing al information. ➁ For the OpenPhone 61 there is no Call diverted ➂ info area. Here individual state- Miller dependent display rows are used for information.

  • Page 18: Menu Card Display

    The Features of Your Telephone then the programmed tele- details given under Key Program- phone number will appear ming. instead A menu card partially covers the key Programmed function key: rows. It is still possible here to carry Name of the feature with addi- out all of the functions assigned to tional information the keys (e.g.

  • Page 19: Calling Up Menu Cards With Keys

    The Features of Your Telephone Calling Up Menu Cards with Keys Short Long Menu Card Menu Card Key Dependent on Telephone State Main Menu Info Key Info / Current Messages Active Features Info Key Telephone Book Language Setting (Display) Redial Key Redial List Call Key Set Key...

  • Page 20: Characteristics Of Settings Windows

    The Features of Your Telephone Characteristics of Entering/Deleting Digits Settings Windows If digit entries are longer than the Three dots after a Menu card entry display area, then these disappear mean: By pressing the OK key o to the left from the visible area. You additional options can be selected.

  • Page 21: Deleting Lists

    The Features of Your Telephone Deleting Lists acter is automatically upper case followed by lower case. Holding In displayed lists (e.g. caller lists) a a digit key switches between down press on the C Key c upper and lower case. short deletes individual entries.

  • Page 22: Using Key Extensions

    The Features of Your Telephone • When activating a key, which calls up a menu card other than the one displayed. Previously saved entries in the menu cards remain saved when you leave the menu. Using Key Extensions Description by additional (max. 3) key fields with display.
  • Page 23 The Features of Your Telephone which relate to extension keys, are shown in the basic equipment dis- play. Using Key Extensions...

  • Page 24: Making A Call

    Making a Call Making a Call General Internal and External direction can be set up for making Telephone Numbers calls. The internal telephone number of Your Externally directed telephones: your telephone is assigned when telephone is set so that the EXTER- setting up your telephone system.

  • Page 25: Line Seizure Using "Direct Call Key With Signalling

    Making a Call Line Seizure using "Direct Multiple Calls Call Key with Signalling" If you receive several calls simulta- "Direct call keys with signalling" can neously, these are signalled with be set up on your telephone. You flashing LEDs on the relevant call can also manually programme keys.

  • Page 26: Dtmf Post-Dialling/Touchtone Dialling

    Making a Call Call Charge Display, Call If block dialling is switched off, Time Display hands-free operation is automati- cally selected (only if on-hook) and dialling occurs immediately after Providing your network provider telephone number entry. transmits call charge information, you can view (for manually dialled external calls) the current amount DTMF Post-...

  • Page 27: Stored Number Redial

    Making a Call Stored Number Redial Initiating Hands-free Calls By pressing the redial key w you Do not go off-hook, but press the hands-free key f instead. End call up a menu card with the last ten telephone numbers dialled (most the call by pressing the hands-free recent entry at the top).

  • Page 28: Idle State

    Making a Call Menu Card "Actions" in the Idle State press menu card key m Short (applies even if you have already gone off-hook), then select … If your telephone is in a Pick-up : preset pick-up group, you can pick up waiting calls within this group.

  • Page 29: Making An External/Internal Call

    Making a Call Making an Internal/External Call Z Dial the external telephone num- Making an Internal Call on a Terminal with an Inter- ber without the access code for nal Preferred Key external line seizure. A Go off-hook (your call key or Making an Internal Call from a Terminal with an INTERNAL key is seized) or...

  • Page 30: Menu Card "Actions" During A Call

    Making a Call Menu Card "Actions" the subscriber taking the call. The during a Call called subscriber remains connected (Connection call hold) with the other party. without Press menu card key m, then Callback is activated as Callback: select … soon as the subscriber is free again.

  • Page 31: Taking A Call

    Making a Call Taking a Call t Press the disconnect key to By Going Off-Hook or Pressing a Key terminate the current call. g Then press the call key for the Normal Calls A/g Go off-hook or press the call waiting subscriber.

  • Page 32: Menu Card "Actions" When Dialling

    Making a Call Menu Card "Actions" when Dialling press menu card key m, Short then select … After entering the Direct pick-up: telephone number you take calls to any other telephone. Dial a terminal and Announcement: on system telephones the speaker is automatically activated.

  • Page 33: Transferring An Internal/External Call To Internal Subscribers

    Making a Call Transferring an Transferring an External Internal/External Call to Call to External Sub- Internal Subscribers scribers You have dialled an internal enquiry Transferring an external call to an call (see enquiry/toggling) vial the R external subscriber can only be or another call key.

  • Page 34: Internal/External Three-Party Conferences

    Making a Call During Conferences subscribers receive an "automatic hold recall". A conference with two Please note: You change between the external subscribers is enabled by Toggling: current and previous call. the customer service department. Each subscriber can make an You initiate a three- enquiry with another subscriber Conference:...

  • Page 35: Special Calls

    Making a Call Special Calls Door Bell/Intercom Call Announcement A doorbell is signalled to your call Announcements can only be made key and shown on the display. to system telephones. A Go off-hook and select the menu Whilst on-hook A Go off-hook item from the menu Announcement...

  • Page 36: Answering A Callback

    Making a Call Answering a Callback If you receive an announcement you hear a special information tone. A/f To answer go off-hook or A callback request is carried out if press the hands-free key. the other subscriber becomes free again. A Your telephone rings, then go off-hook or press the hands-free key and the other subscriber is called.

  • Page 37: Team Function Top Team

    Making a Call Team Function TOP TEAM nal or external calls, seize an inter- nal line with the INTERNAL key and Calls to your telephone number are you can immediately dial internally, signalled visually and acoustically or by dialling a line access code you on your INTERNAL key (I).

  • Page 38: Team Function Broker'steam

    Making a Call the team direct call keys of team phone number is then busy). subscribers. You can also use an EXTERNAL key If you want to reach other sub- or a MULTIPLE EXTERNAL key (ME) scribers directly, you simply need to to make external calls.

  • Page 39: Team Function Parallel Team

    Making a Call Internal numbers Internal numbers on call keys 4701 E(xternal) 4701 E(xternal) 4701 E(xternal) 22 Telephone 1 I(nternal) ME(xternal) 20 ME(xternal) 21 ME(xternal) 22 Telephone 2 I(nternal) ME(xternal) 20 ME(xternal) 21 ME(xternal) 22 Telephone 3 I(nternal) OpenCom 1000 Example of Telephone Number Assignment: Team Function BROKER'S TEAM Team Function PARALLEL function.
  • Page 40 Making a Call Please note: Activated features (e.g. make a call. The telephone number call divert) for your telephone's of that line is then busy. number also affect the signalling of If you want to reach another sub- incoming calls on the ME keys of the scriber directly, you simply need to team subscribers.

  • Page 41: Team Function Executive/ Secretary Team

    Making a Call Team Function EXECU- ly on the MULTIPLE INTERNAL keys TIVE/SECRETARY TEAM (MI). Where necessary you can change the call signalling for these On the executive's telephone: Calls keys with the Change function. to your number are only signalled If you want to make an internal or visually on your INTERNAL key (I).
  • Page 42 Making a Call External Internal numbers numbers Internal numbers on call keys 4701 I(nternal) 4701 MI(nternal) 11 P(artner)SE Telephone 1 P(artner) MI(nternal) 10 P(artner)SE P(artner) 10 Telephone 2 I(nternal) MI(nternal) 10 MI(nternal) 11 P(artner) 11 Telephone 3 P(artner) OpenCom 1000 Example of Telephone Number Assignment: Team Function EXECUTIVE/ SECRETARY TEAM Making a Call from the Telephone Book...

  • Page 43: Features And Menu Cards

    Features and Menu Cards Features and Menu Cards Setting Variants for Features There are two options for setting the features of your telephone and system: Using Menu Cards Call up the menu cards with the cor- responding key as previously out- lined under Display and Menu Cards and perform the settings.

  • Page 44: Main Menu

    Features and Menu Cards Main Menu Menu Card "Main Menu" You can use this menu Settings: group to adapt the telephone to your This menu card contains all the avail- personal requirements (e.g. ringer able features. A number of the menu settings, call charge/ time display, items are repeated in other menu radio access, display contrast etc.)

  • Page 45: Menu Card "Calls

    Features and Menu Cards Menu Card "Calls" stored. Additional entries delete the oldest entry at that time, with the most recent entry Select Caller List, then select ... always occupying the first line. The menu item can be Activate Query used to switch the list on and If you have activated your caller off and to select whether all...
  • Page 46 Features and Menu Cards system searches for a free tele- The secretarial function transfer phone within the group. Each is only carried out if the secre- telephone can also be reached tarial function terminal is directly under its own tele- enabled.

  • Page 47: Menu Card "Call Divert

    Features and Menu Cards Menu Card "Call Divert" requests. Holding the C down key c deletes the entire list. Call Divert for Terminals Select immediate busy after for the type of divert. Then time enter the destination. For exter- nal telephone numbers you must enter the external always...
  • Page 48 Features and Menu Cards divert applies automatically to those keys. All three divert types can be activated simulta- neously, with divert immediate taking priority. Call Divert for Hunt Groups Select the divert type from immediate, busy or after time. Then enter the number of the hunt group and destination.

  • Page 49: Menu Card "Messages

    Features and Menu Cards Menu Card "Messages" only available on selected tele- phones. You can send and receive e-mails over the Inter- Message Waiting Telephone numbers of other net. feature terminals or external computers can be noted in the Diagnostic Call of your This function is set up by your message waiting list...

  • Page 50: Menu Card "Settings

    Features and Menu Cards Menu Card "Settings" Call Charges / Time You can select between call charge display on/off and time Volume Then select Ringing tone, (call time display). Loudspeaker or Handset. Change the default volume with Peripherals the +/- key + or enter a digit from 0 to 5.

  • Page 51: Menu Card "Protective Functions

    Features and Menu Cards Menu Card "Protective Display Functions" Then select Contrast Language Call Variant Call Display +/- Call Protection on the Terminal With Contrast you adjust the the call Activates/deactivates display contrast with the key (or signalling for all telephone digits).
  • Page 52 Features and Menu Cards +/- Call Intrusion Protection Disabled Programming on the If this function is active, it is no Terminal longer possible for an autho- You can activate or deactivate rised subscriber to intrude on the programming options on ongoing calls.

  • Page 53: Menu Card "Calls

    Features and Menu Cards Menu Card "Calls" Call-waiting: If you have called a subscriber with an internal telephone number, DESTINA- Select Call Pick-up and then ... TION key or direct call key with signalling, but the line is busy Direct pick-up: After entering and you still want to speak to the telephone number you can them urgently, you can use...
  • Page 54 Please note: applied to your telephone. If you transfer (connect) sub- Mute (only OpenPhone 61): scribers who are not using ISDN With the MUTE function you can lines, these calls are time moni- deactivate the microphone on...

  • Page 55: Menu Card "Special Functions

    Features and Menu Cards The OpenPhone 63 and 65 out a special information tone terminals have a function key being emitted. This feature can be used in hotels, for example, for baby monitoring. Intercept: This function must be requested in advance from Relay Connection your network operator.

  • Page 56: Menu Card "Central Settings

    Features and Menu Cards Menu Card "Central calls (direct calls, automatic Settings" recalls, call returns to operator) arrive at the attendant terminal. Central settings for your OpenCom Variant 2 - If the attendant ter- 1000 communications system can minal is not manned, calls are be performed on any system tele- signalled on another (or several phone.

  • Page 57: Subscriber Service

    Features and Menu Cards Subscriber Service Call Charges On/Off: A specific telephone in your communica- tions system can be set up to Call Divert: Call divert can be receive "call charge informa- set for individual telephone tion". Call charge information is numbers (INTERNAL/EXTERNAL transmitted once outgoing keys) on any telephone.
  • Page 58 Features and Menu Cards setting. There are eight setting access to it! If you forget the levels: PIN, the customer service Level 0 Fully restricted department will assist further. Level 1 Outside restricted Level 2 Local network only Unlocking a PIN: If you often (dependent on network operator) need to access the subscriber Level 3 Regional network only...

  • Page 59: Quick Menus

    Features and Menu Cards Quick Menus Menu Card "Info" This menu card is used for quick access to incoming or stored messages. You can find the same menu items in the main menu. If there are entries in the info list, the key's LED flashes slowly.

  • Page 60: Menu Card "Active Features

    Features and Menu Cards Menu Card "Active Menu Card "Set Call Key" Features" This menu card is used to quick-set the info key i to • Hold the features of a call key. The func- down view important active features, tions for the following keys are pre- which you can then set directly set from your communications sys-...
  • Page 61 Features and Menu Cards Block secretarial function: see under main menu, sub-menu Calls and Block Secretarial Func- tion. You can • Multiple key for names: edit the preset names. see under main Team ringing: menu, sub-menu Calls and Team Ringing. •...

  • Page 62: Programming Keys

    Features and Menu Cards Programming Keys Programming Destinations DESTINATION key the telephone number is dialled. You can programme DESTINATION keys, direct call keys with signalling You can save telephone numbers on and team direct call keys with tele- programmable keys, which can later phone numbers.

  • Page 63: Openphone

    Features and Menu Cards Hold the programmable Hold the programmable key, down down key, ... then select … the name of the feature appears Select . You can now Chain: first (e.g. call divert). This can be select a function or destination. If reset where necessary (e.g.

  • Page 65: Openphone

    Appendix Care and Maintenance Your telephone is a product, which Never spray your telephone meets the highest demands in with a cleaning agent or solvent. design and performance. It should therefore be treated with care. The If there is a problem with your tele- following suggestions are intended phone or accessories, please contact to help you enjoy this product for a...
  • Page 66 Appendix...

  • Page 67: Openphone

    Appendix Declaration of Conformity for the Open- Phone 61 Declaration of Conformity...
  • Page 68 Appendix Declaration of Conformity for the Open- Phone 63 Declaration of Conformity...
  • Page 69 Appendix Declaration of Conformity for the Open- Phone 65 - with Add-On Device Declaration of Conformity...
  • Page 70 Appendix...
  • Page 71 Appendix Overall menu (OpenPhone 61, 63 and 65) Answer msg. Send msg. Retrieve msg. +/- no tone Ring tone Calls Call lists Loudspeaker Last call costs Handset Team ringing Standby rep on/of Melody Bar standby rep. Tone Deflect call Call back list…...
  • Page 72 Appendix Central Settings a/b adapter Chaining features ABC key Changing features Accessories Changing PIN Announcement 26, 30, 33 Characteristics of Arrow keys 12, 17 Charge call Audio adapter Cleaning Automatic DTMF Conference 30, 32 Automatic fade-out Deleting call divert Basic acoustic settings Deleting features Block dialling Deleting keys...
  • Page 73 Appendix Externally directed telephones Lower case Features Main menu 26, 42 Making a call Making an external call General Making an internal call Glossary Making enquiries Manual or automatic Menu card "Actions" during a call 28 Handheld calls Menu card "Actions" for held Handover 31, 32, 33 subscribers...
  • Page 74 Appendix Selecting list entries Name search Selecting the function level Notes Setting the incline Noting tel. numbers 28, 32 Setting variants settings windows Settings OK key Signalling on the call keys Open listening Special calls Open listening/hands-free Special functions operation Stacking features State-dependent menu cards Stored number redial key...
  • Page 75 Appendix Upx adapter Using key extensions Using keys to call up menu cards 17 Using menu cards Using programmable keys V.24 adapter Volume 24, 48 Wall mounting Index...
  • Page 76 Notes...
  • Page 77 Notes...
  • Page 78 DeTeWe AG & Co., Item No.: 72614.027 Zeughofstraße 1, 10997 Berlin Created: Dec/2001...

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