DETEWE OpenPhone 25 User Manual
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OpenPhone 25
User Guide

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Summary of Contents for DETEWE OpenPhone 25

  • Page 1 OpenPhone 25 User Guide...
  • Page 2 The following operating instructions will guide you through the opera- tion of your OpenPhone 25, and answer all the important questions you may have. Should you require further assis- tance or information, please contact the person responsible for your sys- tem or your dealer.
  • Page 3: Table Of Contents

    Contents Illumination OpenPhone 25 in the OpenCom 100 Communications System General Softkeys and Keys Glossary Softkey: Arrow Keys Softkey: OK Softkey: Esc The Features of Your Telephone Cancel Key Using Your Telephone Safety Precautions i/R-Key Power Supply Handset/Loudspeaker Volume Usage...
  • Page 4 Contents CLIR Doorbell, Entrance Intercom Menu Before and During a Call Call, Door Opener "Selection" Menu in the Idle State 26 Announcement Answering Callbacks External/Internal Calls Making a Call Making a Call from the Making a Call from the Redial List 29 Phone Book Making a Call from the The Phone Book in Your...
  • Page 5 Contents Internet Access via Dial-up Networking Configuring Access Using the Configured Access Removing the Driver Troubleshooting Appendix Care and Maintenance Service and Warrantee Technical Specifications Menu Structure – Main Menu Index of Keywords Declaration of Conformity...
  • Page 7: Communications System

    OpenPhone 25 in the OpenCom 100 Communications System General The OpenPhone 25 is a telecommu- nications terminal for use with the OpenCom 100 communications sys- tem. The newly designed menus enable ease of operation and rapid access to the many functions and features of your system.
  • Page 9: The Features Of Your Telephone

    Please also refer to the other docu- General mentation supplied, relating to the components of your telephone sys- tem. The OpenPhone 25 is a cordless telephone for operation in the OpenCom 100 communications sys- Power Supply tem. In addition to convenient soft-...
  • Page 10: Dect And Gap

    The Features of Your Telephone DECT and GAP Your handset uses a digital radio connection in accordance with the DECT (Digital Enhanced Cordless Telephone) standard for the con- nection to the base station. The dig- ital channel guarantees the highest voice quality without static or back- ground noise.
  • Page 11: Installation

    The Features of Your Telephone Installation Installation Location Inserting/Removing the Battery Pack Place the charger on a flat, even sur- face. Do not place the charger or Use only the following battery type: accessories in the vicinity of: • Manufacturer: Yuasa, NiMH / 1.2V Capacity: 700 mAh •...
  • Page 12: Installing The Charger

    The Features of Your Telephone Installing the Charger To operate the charger you need a 230 V AC mains connection. Connect the cable of the adapter plug to the socket on the side of the charger, and then insert the adapter plug into the mains socket.
  • Page 13: Charging And Discharging

    The Features of Your Telephone Charging and Discharging you should discharge the battery at intervals by not placing the handset The battery can be charged and dis- in the charger and leaving it charged hundreds of times, but it switched on until it switches itself will eventually be used up.
  • Page 14: Charge Display

    The Features of Your Telephone Charge Display When the battery has been replaced there is no charge level display until The charge level of the battery is a whole charge and discharge cycle ¡ shown by in the display. The has been completed.
  • Page 15: Connections On The Handset

    The Features of Your Telephone Connections on the Handset PC connection / Headset connection The contact strip at the bottom of the handset can be used to connect either a PC or a headset, using the data cable provided. Press the adapter onto the contact strip so that you feel it click into position.
  • Page 16: Commissioning

    The Features of Your Telephone Commissioning Enrolling the Handset In the case of other manufacturers' communications systems you must Your handset can be operated on do the following: up to ten different communications Enrol your handset on the communi- systems. To be able to do this, it cations system as described on must be enrolled on every system.
  • Page 17: Display And Keys

    The Features of Your Telephone Display and Keys LED ring Receiver Volume buttonsŁ (on the side) Display Key cluster with softkeys/ Ł arrow keys, accept/end Ł call key, delete key and Ł internal key LoudspeakerŁ (on the back) Keypad Microphone Headset/Ł...
  • Page 18: Display Arrangement

    The Features of Your Telephone Display Arrangement ƒ ª ¡ Symbol / Text line OpenCom 100 System name with internal phone number Peters Programmed user name 10:00 Time TelBook ∑ Menu Softkey line Symbol Line Text Lines © Ringer off The text lines display information on the current call status or menu ƒ...
  • Page 19: Illumination

    The Features of Your Telephone Illumination switched off again automatically ten seconds after the last key was The display is automatically illumi- pressed. nated when calls come in or when you press a key. The illumination is Softkeys and Keys TelBook ∑...
  • Page 20: Softkey: Ok

    The Features of Your Telephone Softkey: OK to confirm the selected func- Holding down this key switches the tion. If there is a quick switch facility handset on and off. When connect- for this function, it is operated by ed, it initiates a consultation call. this key.
  • Page 21: Example Menu

    The Features of Your Telephone Example Menu The telephone is in the idle state. Menu Press the softkey for more than 2 s. PABX Menu Calls Call Forwarding Messages ≥ Scroll through this list with the arrow keys and confirm the desired function with Example Phone Book TelBook...
  • Page 22: Text Input

    The Features of Your Telephone Text Input Character In order to enter text, you use the 1?!,.:;” ‘ arrow keys to move the cursor to ABC2ÄÅÀÁÃÆÇ the beginning or end of the entry. DEF3ÈÉÊË key deletes single GHI4Ì Í Î Ï numbers/letters.
  • Page 23: Quick Switch

    The Features of Your Telephone Quick Switch A "+" preceding the name of a fea- ture indicates that it is active, and a "-" that it has been switched off. If you press , a switch window appears. Automatic Hide Menus are automatically hidden under the following circumstances: •...
  • Page 24: Telephoning General

    Telephoning Telephoning General Display of operation Speakerphone / Hands- free Use In the following descriptions you will find all the softkey functions of To allow several people in the same the left and right keys, below the room to take part in a call, press the display, which you are able to acti- key during a call for longer vate by pressing the arrow keys or...
  • Page 25: Optical Call Indicator

    Telephoning Optical Call Indicator The LED ring around the handset receiver emits a flashing red light to indicate an incoming call. Redial List The last 10 direct-dialled external telephone numbers are saved. When 10 entries are exceeded, the oldest number is replaced. Ringer / Vibration alert In addition to or instead of the ringer, the built-in vibration alert...
  • Page 26: Internal And External Telephone Numbers

    Telephoning Internal and External Redial List Telephone Numbers With the handset in the idle state, The internal and external telephone press one of the arrow keys (several numbers on which you can be times if necessary) to display the reached are assigned when the last ten numbers dialled.
  • Page 27: Black-And Whitelists

    Telephoning Black- and Whitelists Least Cost Routing (LCR) Your telephone can be For every outgoing call, your system Note: blocked from dialling all or only cer- automatically establishes a connec- tain external telephone numbers. It tion via LCR to one of the providers is always possible to call the emer- set by the System Administrator.
  • Page 28: Clir

    Telephoning If this number is also stored in your Or a subscriber is busy, and you phone book, the name will be dis- want to be called back. While the played. busy signal is audible, press the Menu softkey and confirm Callback with CLIR...
  • Page 29 Telephoning entries in the short messages list. This menu item is only Redial List: You see the list (senders) of short available when there are entries messages received, sent by other in your redial list. You see up to subscribers via the Virtual Phone. 10 telephone numbers of the Select an entry: a selection menu destination subscribers who last...
  • Page 30 Telephoning * Your telephone You see the charges for the Suppress number: Charges: number will not be transmitted last call and the total call charges to the called party during the for your telephone. subsequent external call. This menu item depends on the sys- * This function acti- Door opener: tem setting.
  • Page 31: External/Internal Calls

    Telephoning External/Internal Calls Making a Call Making a Call from the Redial List ƒ ¡ Redial List Peters 12345_ Neumann 30011 ∆ ≥ Dialling: Selecting: Press and dial the telephone When the handset is in the idle number. state, press one of the arrow keys (several times, if necessary).
  • Page 32: Making A Call From The Phone Book

    Telephoning Making a Call from the To highlight a phone book entry for Phone Book speed dialling, see "Phone Book Menu" (see p. 39). Selecting: TelBook In the idle state, press Making a Call from the select the menu item Look up name Call List and enter the initial letter of the...
  • Page 33: Calling

    Telephoning "Calling..." Menu "Busy" Menu Menu In the call state, press the You have called a busy subscriber or softkey briefly and select ... the subscriber you were talking to Menu ended the call. Press the soft- The call will be discon- key briefly and then select ...
  • Page 34: Accepting A Call

    Telephoning Accepting a Call Normal Calls VIP Calls When a call comes in, the calling These calls from authorised users number will be displayed (if it is are signalled even when call-wait- transmitted). If this telephone num- ing protection, call protection or call ber is listed in your telephone book, diversion have been activated.
  • Page 35: Calls During A Conversation

    Telephoning Calls During a Conversa- "Call" Menu tion You receive an incoming call in the Menu External or internal calls during a idle state. Press the softkey conversation are signalled with a briefly and then select … notification signal and the optical indicator.
  • Page 36: Consultation, Toggle, Transfer And Conference

    Telephoning Consultation, Toggle, Transfer and Conference Consultation/Toggle via Transferring an the i/R key Internal/External Call to an Internal Subscriber During a call you can consult anoth- er subscriber. You have made an internal consul- holds your first call (you see the tation call (see Consultation/Toggle display below).
  • Page 37: Transferring An External Call To An External Subscriber

    Telephoning Transferring an External * You connect the held Transfer: Call to an External Sub- subscriber with the current sub- scriber scriber. The transfer of an external call to an * You initiate a 3-party Conference: external subscriber is only possible conference.
  • Page 38: Conference" Menu

    Telephoning "Conference" Menu held. You can then "toggle" between them. You have initiated a 3-party confer- Menu End the call with the menu item ence. Press the softkey briefly Dis- and then select ... connect: Telephone number then select the held subscriber. You discon- Disconnect: 034565483: nect the subscriber with the tele-...
  • Page 39: Special Calls/Conversations

    Telephoning Special Calls/Conversations Baby Call Doorbell, Entrance Inter- com Call, Door Opener You can use the item in Baby Call menu to store an A doorbell is shown in the display. Protection internal or external telephone num- ber. If the menu item is active, this In the idle state programmed telephone number is Press...
  • Page 40: Announcement

    Telephoning called subscriber hears a special Notes information tone and your The menu item does announcement. Door opener not depend on an entrance inter- com call. Answering Callbacks The door-opener function activates a relay in your system, which can also be connected to other devices. A callback is carried out when the Please consult your System Admin- other subscriber is free again.
  • Page 41: Phone Book" Menu

    Telephoning "Phone Book" Menu Speed Dialling TelBook Press the softkey briefly, You can use speed-dialling codes to then select ... dial all central phone book entries. The central entries use the speed- Enter the dialling codes 00 to 99. Look up name: letter/name you are looking for (see "Text Input"...
  • Page 42: Features And Menus

    Features and Menus Features and Menus Feature Settings There are two ways of setting the tions "OpenCom 100 - Operation on features of your telephone and sys- Standard Terminals" (supplied with tem: the system). Menus Call up the menu with the corre- sponding softkey as described in "...
  • Page 43: Main Menu

    Features and Menus "Main" Menu In this menu group you Phone book: can program your phone book. This menu contains all the available features. Some of the menu items An authorised user Central settings: can also be found in other menus. can edit system settings here.
  • Page 44: Call Forwarding" Menu

    Features and Menus "Call Forwarding" Menu • You see the tele- Accepted calls: phone numbers of the last ten callers with whom you spoke Select Call diversion: immediately (dependent on the transmission , or , then enter the busy after delay of the telephone number by the .
  • Page 45: Messages" Menu

    Features and Menus "Messages" Menu You see the list Short messages: (senders) of short messages sent to you by other subscribers via the vir- tual phone. Select an entry: you see a selection menu enabling you to view the short message (content, sender, date), delete the selected message, or delete the entire list of short messages.
  • Page 46: Telephone Settings" Menu

    Features and Menus "Telephone Settings" Full melody Menu Calls are signalled with the complete melody. Select , and then ... Ringer Settings Chirp • Short melody, signalled only Melody You can choose from 30 differ- once. ent melodies. Enter 1 to 9, or a double digit number from 10 to 30 in rapid succession, or use •...
  • Page 47 Features and Menus Your handset can be oper- System: Select ated on up to ten other DECT sys- If you have enrolled your hand- tems. Before you can use the DECT set on more than one base sta- system to telephone, you must first tion, you can select which one register (enrol) the handset on the your handset should use.
  • Page 48 Features and Menus Delete all Active √ This unenrols the handset from With you activate or deac- all base stations. tivate the alarm. When the alarm is activat- Note: • • You can read the interna- ed, the alarm symbol is dis- IPEI: tional handset identification...
  • Page 49: Protection" Menu

    Features and Menus • Enter your Out of Range Alarm Telephone lock: The warning tone, which When the lock is active, your tele- sounds when leaving radio phone has fewer line access rights. √ range, can be switched on ( This means that under certain cir- or off.
  • Page 50: Connections" Menu

    Features and Menus "Connections" Menu • This activates the Door opener: door opener. The following features are Note: only available if the current call • This opens the Phone book: state of your telephone allows this. phone book (see p. 39). These features can also be found in the state-dependent menus.
  • Page 51: Phone Book Settings" Menu

    Features and Menus "Phone Book Settings" Menu This menu enables you to set, edit and delete your personal phone book entries. Central phone book entries can only be accessed by entering the system PIN. If the system PIN is 0000, access to all areas is enabled.
  • Page 52: Central Settings" Menu

    Features and Menus "Central Settings" Menu In this menu you can edit the sys- tem settings. The menu is protected by the system PIN. If the system PIN is 0000, access to all areas is enabled. If necessary, enter the PIN when you have selected the menu item, then select ...
  • Page 53: Data Communication

    Data Communication Data Communication General System Requirements Your OpenPhone 25 enables you to The following system requirements carry out data communication via are necessary for installation of the ISDN. To do this, install the software PC software: from the CD-ROM, provided with •...
  • Page 54: Pc Software Components

    Data Communication PC-Software Connecting the PC • Connect the COM port (V.24 con- OpenPhone 25 software (driver nection) of your PC with the inter- software) This installs the necessary driv- face of your handset. ers (CAPI, CAPI port driver, CAPI Make sure that the adapter is point- Control) on your PC.
  • Page 55: Software Installation

    Proceed with the installation in the following order: If you have already installed an ISDN modem or an ISDN card, you must 1. OpenPhone 25 software (driver first ensure that the driver software software and configuration pro- for these components is uninstalled gram) or deactivated.
  • Page 56: Installing The Software

    Data Communication Installing the Software This runs the installation pro- gram. Please follow the on-screen 1. Connect your OpenPhone 25 with instructions. Once past the "Wel- the PC via the V.24 interface. come" page, the licence agree- ment and, where relevant, notifi- 2.
  • Page 57 Data Communication 4. To complete the installation you need to restart your PC. The Start menu of your PC now con- tains a new folder called "Open- Phone 25" under the menu item "Programs", if you have not edited the standard settings. This folder contains the "...
  • Page 58: Internet Access Via Dialup Networking

    Data Communication Internet Access via In addition, an Internet browser must be installed on your PC (e.g. Dialup Networking Netscape Communicator or Microsoft Internet Explorer). Configuring access Consult your current provider about access data. A further requirement To use the Internet is the availability of the "...
  • Page 59 Data Communication Enter the telephone number for Configuring Open the "Dialup Networking" fol- your provider into the field desig- der and double-click on the " nated " " and click Make Telephone number " file. on " ". New Connection Continue Click on "...
  • Page 60 Data Communication If you tick/activate the field Note: "Save password" in the window illustrated, anyone without knowl- edge of the password can connect to the Internet and, where relevant, to your e-mail server. Click on the "Server Types" tab and edit the settings as illustrated.
  • Page 61: Using The Configured Access

    Data Communication Using the Configured Access If you have configured your Internet access as described above, always establish your Internet connection as follows: My Computer ➜ Dialup Networking ➜ "Internet Provider" ➜ Enter user name and password ➜ Connect. Then start up your browser. While using the Internet, you can view current connection details or disconnect via "Status".
  • Page 62: Removing The Driver

    Control Panel (via "Start ➜ Set- tings" ). Double-click on " Soft- ". ware 2. The entry " " is dis- OpenPhone 25 played in the list of installed soft- ware. Highlight this entry and then click on the " " key. Add/Remove...
  • Page 63: Appendix

    The warrantee runs for 12 months from the date of purchase. In case of problems, please contact our technical hotline in Berlin, Tel. +49 18 05 – DeTeWe (= +49 18 05 – 33 83 93) Fax +49 18 05 – 33 83 94.
  • Page 64: Technical Specifications

    Appendix as an exact description of the defect) to the following address: DeTeWe Deutsche Telephonwerke AG & Co. Service Center Berlin Wendenschloßstr. 142, 12557 Berlin A processing fee will be charged for any devices sent to us without prior contact and found free of defect.
  • Page 65: Menu Structure - Main Menu

    Appendix Main Menu (OpenPhone 25) Calls Call Lists Call Charges Hunt Group Call Forwarding Call Diversion Follow Me Messages Short Messages E-Mails Appointments Telephone Settings Ringer Settings System Telephone Options Protection Call Protection Telephone Lock Baby Call Change PIN Availability...
  • Page 66: Index Of Keywords

    Appendix Charge Warning Accept Charger Accepted Calls Charging and Usage Times Alarm 23, 46 Charging Display Announcement 27, 38, 48 CLIP Appointments CLIR Auto Search Commissioning Automatic Hide Conference Automatic Hook "Conference" Menu Connecting the PC Connections Baby Call 37, 47 "Connections"...
  • Page 67 Appendix Hunt Group Optical Call Indicator Out of Range Alarm i/R Key Illumination Installation Location PC Connection Installing the Software PC Software Intercept Phone Book 27, 41, 48 Internet Access "Phone Book" Menu Internal and External Telephone "Phone Book Settings" Menu Numbers Pick-up 28, 31, 48...
  • Page 68 Appendix Softkey: Esc Softkey: OK Warrantee Software Installation Speakerphone Speed Dialling Star and Hash Keys Subscriber Held Suppressing Telephone Number 28 Switching Handset On/Off Symbol Line System Requirements Technical Specifications Telephone Lock Telephone Options Telephone Settings "Telephone Settings" Menu Text Input Text Lines Time 23, 50...
  • Page 69 Appendix Notes...
  • Page 70 Appendix Notes...
  • Page 71: Declaration Of Conformity

    Appendix Declaration of Conformity This telephone conforms to the requirements set down in the EU directive 99/5/EC. The Declaration of Conformity can be viewed at the DeTeWe web site at http://www.detewe.de Declaration of Conformity...
  • Page 72 Herts, HP3 9TG Telephone 01442 282000 Telefax 01442 345677 Other countries: DeTeWe AG & Co., Zeughofstrasse 1, D-10997 Berlin, Germany Service telephone (+49 18 05) 33 83 93 (DM 0.24/minute, 24 hours a day, 7 days a week) Subject to changes Telefax (+49 18 05) 33 83 94 E-Mail: info@detewe.de...

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