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OpenPhone
24
User Guide
R
1
2
3
ABC
DEF
4
5
6
GHI
JKL
MNO
7
8
9
PQRS
TUV
WXYZ
0

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Summary of Contents for DETEWE OpenPhone 24

  • Page 1 OpenPhone User Guide PQRS WXYZ...
  • Page 2 OpenPhone 24 Handset: PQRS WXYZ...
  • Page 3 Overview of the keys and their functions Name Function SOS Key Press, until a low-pitched confirmation tone can be heard. Port for Headset Remove cover Receiver Display displays call numbers and settings Loudspeaker for on the back of the casing hands-free mode Key softkey left Functions are according to operating status (shown...
  • Page 5: Table Of Contents

    Contents Using Your Telephone .......................5 Safety Regulations ………………………………………………………………………5 Intended Usage / Declaration of Conformity ………………………………………………5 Power Supply / Power Failure / Batteries……………………………………………………5 Safety Precautions ………………………………………………………………………5 Commissioning .........................7 Scope of Delivery …………………………………………………………………………7 If your handset has not been assembled ……………………………………………………7 If your handset has been completely assembled ……………………………………………7 MEM card ………………………………………………………………………………7 Inserting the MEM card …………………………………………………………………8...
  • Page 6 Contents Telephoning..........................23 Making Calls with Direct Dialling …………………………………………………………23 Making Calls with Block Dialling* …………………………………………………………23 Making Calls with Redialling ……………………………………………………………23 Making Calls from the Local Telephone Book………………………………………………23 Searching for a Call Number in the Local Telephone Book …………………………………24 Accepting / Ending a Call…………………………………………………………………24 Deflecting a Call …………………………………………………………………………24 Enquiry / Toggling and Transfer …………………………………………………………25 Call Waiting (Accepting) …………………………………………………………………25...
  • Page 7 Contents Selecting Important Settings in the Service Menu …………………………………………46 Switching Call Diversion On / Off …………………………………………………………46 Switching the Call List On / Off……………………………………………………………46 Switching Call Protection On / Off ………………………………………………………46 Changing Dialling Authorisation …………………………………………………………47 Changing the Security Code ……………………………………………………………48 Setting Block Dialling ……………………………………………………………………48 Setting the Display Language of the Communication System ………………………………49 Configuring Ringer Setting Melodies ……………………………………………………49 Message Waiting ………………………………………………………………………50...
  • Page 9: Using Your Telephone

    European Directive de.99/5/EC. The Declaration of Conformity can be viewed at the DeTeWe Website at http://www.detewe.de. Please also refer to the additional documentation that has been supplied for the components of your communication system.
  • Page 10 Using Your Telephone radios and television sets • areas where the equipment may be covered, where its ventilation is impaired or where it may be penetrated by fluids. Do not leave the handset lying, e.g., uncovered outside in the rain. •...
  • Page 11: Commissioning

    Commissioning Scope of Delivery Please check the contents after receiving your OpenPhone 24 package. It includes: • Handset OpenPhone 24 with User Guide (abridged version) and belt clip • Replacement battery • MEM card • Charging station • AC Adapter plug General...
  • Page 12: Inserting The Mem Card

    Commissioning Inserting the MEM card • First remove the MEM card from its frame. (illustration in the previous paragraph). • Slide the short side of the MEM card without the recessed corner under the two small crescents a (1).The shiny gold-colou- red contact points on the MEM card should be facing down! •...
  • Page 13: Removing The Battery Pack

    Varnish and cleaning agents can dissolve the feet on the underside of the charging station and leave unsightly marks on the surface of your furniture. DeTeWe can not be held liable for such damages. Note The adapter plug components for the standard charging station and the charging station plus differ in respect to the low voltage pin assignments and the rating.
  • Page 14: Charging The Replacement Battery Pack

    Commissioning Charging Station (Standard) Charging Station Plus Charging the Replacement Battery Pack If you have a Charging Station Plus (accessory part), you can use it to charge a replacement battery pack. The replacement battery pack and the handset can be charged simultaneously. •...
  • Page 15: Installing And Operating The Headset

    Commissioning When a new battery pack is inserted, the charging level is initially unknown to the handset. The bat- tery symbol is first displayed in the handset after the first complete charging cycle! Place the hand- set in the charging compartment for at least 14 hours after inserting a new battery pack in order to completely charge it.
  • Page 16: Belt Clip

    (acoustic shock). Hearing protection against loud noises is not guaranteed if the headset is used with other devices. Only use this headset in conjunction with the OpenPhone 24. Belt Clip The clip is designed for indoor use in an office environment. It can not be attached to wide leather...
  • Page 17: Displays And Key Functions

    Displays and Key Functions Displays The texts and symbols in the display assist you to operate the telephone. They will guide you through the menus and inform you about the status of your handset. The functions of the softkeys on the left and right change automatically according to the operating status of the handset.
  • Page 18: Illumination

    Displays and Key Functions Dual-tone multifrequency mode Each key press is transmitted as a DTMF tone ˆ (audible) to the connected subscriber (DTMF postdial). Headset You are telephoning with a headset ≈ The fixed microphone and the loudspeaker are automatically switched off. Special function active Star key has been pressed long.
  • Page 19 Displays and Key Functions Navigation keys: The arrow keys support several functions: • Use the arrow keys to scroll back and forth in a menu or a list. • When you are entering letters or digits, you can shift the cursor with the arrow keys.
  • Page 20 Displays and Key Functions Since your handset can be reached over several lines (to be set up by the sys- tem administrator), it has a so-called device key. This key is assigned to the call number of your device. You need this key for connections to multiple call num- bers, e.g., to toggle or when you want to return to your own line after an enquiry call.
  • Page 21: Navigating The Menu

    Navigating the Menu Example – Local Telephone Menu Menu Long press the softkey . A list from the local telephone menu appears with: Dial assist, Ringing control, Lock, Set telephone and System. Scroll to the desired menu item with the arrow keys. Set telephone Confirm your selection with System...
  • Page 22 Navigating the Menu New entry New entry Choose . You will advance to the Edit call number entry option.. Clear entry Back Tel. number Enter, e.g., "1234567_". Entries can be corrected by using the arrow keys to move the cursor towards the numbers to be 1234567_ deleted and then delete them with the Clear...
  • Page 23: The Editor

    Navigating the Menu The Editor Entering Names / Call Numbers With the help of the editor, you have the ability to re-enter or to change call numbers and names within lists. (e.g. telephone book). The maximum length of a number entry (call numbers) is 32 characters and a letter entry (names) is 16 characters.
  • Page 24: Basic Functions

    Basic Functions Switching the Handset On / Off Your handset is switched on automatically and ready to operate after the battery pack has been char- ged for the first time. You can switch off your handset to prolong the charge state of your battery pack. Switch off handset Press Key –...
  • Page 25: Abbreviated Dialling

    Basic Functions volume can be activated in the menu (see page 34). The default setting for the loudspeaker volume is set automatically to level 3 for every connection. The volume levels for the earpiece or the loudspeaker can be set independently from one another. Abbreviated Dialling In addition to the local telephone book, there are other telephone books in the communication sys- tem that are available.
  • Page 26: Muting The Microphone

    Basic Functions Press the SOS key until you hear a confirmation signal. The call number will be dial- led. When the handset is locked, you can also press the SOS softkey and confirm the dis- played call number with Muting the Microphone If the person that you are telephoning with should not hear something, e.g., that your discussion with a person in the room, you can temporarily switch off the microphone of the handset.
  • Page 27: Telephoning

    Telephoning To make an internal call, directly dial the extension number of the device. For an external call, first dial the external line seizure code (usually zero) and then the call number of the subscriber. Making Calls with Direct Dialling Press the receiver key and dial the call number.
  • Page 28: Searching For A Call Number In The Local Telephone Book

    Telephoning Searching for a Call Number in the Local Telephone Book TelBook Press Press the beginning letter of the entry, e.g., "B" key press 2x. The first entry with "B" will appear in the display. Search for additional entries with "B". Press .
  • Page 29: Enquiry / Toggling And Transfer

    Telephoning Enquiry / Toggling and Transfer During a call you can start an enquiry to consult with another subscriber. Your initial subscriber waits during this process ("hold"). You can switch back and forth between the two calls ("toggling"). In addition, it is possible to establish a connection between the two subscribers. You are telephoning ...
  • Page 30: Requesting / Accepting Callback

    Telephoning ... on the other telephone Press the R key. You accept the waiting call. The initial subscriber is placed on hold. See "Enquiry" on page 25 for further instructions. Requesting / Accepting Callback You can request an automatic callback from another subscriber whether their line is free or busy. A callback is carried out when the busy subscriber is available again or when the sub- scriber uses their telephone again.
  • Page 31: Initiating A Conference

    Telephoning Initiating a Conference You can speak with two subscribers simultaneously. Proceed as follows: You are telephoning ... Press the R key. Press star key and number 2 (valid for Germany). _______________________________________________________________________*) Dial the call number of the conference participant. The first subscriber is kept on hold.
  • Page 32: The Local Menu

    The Local Menu The most important settings and queries can be selected for your telephone in the Local Menu. The Menu menu is always opened with a long key press on the softkey . Subsequently choose the ent- ries with the arrow keys and Some of the settings (abbreviated dialling, call list, call diversion and pick up) can be alternately car- ried out in the Service Menu of the communication system.
  • Page 33: Individual Abbreviated Dialling

    The Local Menu Individual Abbreviated Dialling Ten external call numbers can be stored in the Service Menu of your communication system (see page 57). These can be dialled by entering the abbreviated dialling digits 0 ... 9. Menu Long press Dial assist Select and confirm with...
  • Page 34: Call Diversion

    The Local Menu the subscribers have reached each other. To view entries in the call list, call up and search the Info List (see page 51). Menu Long press Dial assist Select and confirm with Call list Select and confirm with scroll Confirm with...
  • Page 35: Deactivate

    The Local Menu Press the arrow key 2x (down) and subsequently the digits for the type of diversion: to divert internal calls to divert external calls to divert all calls Confirm the selection with p os Successful activation is achieved when you see the notification Back ends the option.
  • Page 36: Pick Up Selective

    The Local Menu Pick up 1 Select and confirm with Press the receiver key. Pick Up Selective Your telephone can be authorised (independently of a "pick up" group) to retrieve and pick up calls from any other telephone. Another telephone rings ... Menu Long press Ringing control...
  • Page 37: Changing The Pin

    The Local Menu Changing the PIN Some features of your handset are protected with a PIN (e.g. telephone lock). Change the PIN when required (on delivery the PIN is set to 0 0 0 0). Menu Long press Lock Select and confirm with Enter your current device PIN, confirm with Enter your new device PIN, confirm with...
  • Page 38: Configuring The Earpiece Volume

    The Local Menu > Ringing tone < full length call tone. > Vibrating < Only the vibration alarm is activated. The display indicates the symbol. ‹ >Ring tone + Vib.< Call signal and vibration alarm are activated. > mute < No acoustic call signal.
  • Page 39: Adjusting The Ring Tone Melody / Volume

    The Local Menu Key beep Switch info tones on /off with a key press. Alert tone Switch alert tones on / off when: leaving reception range, bat- tery low and placing the handset in the charging station. Lighting The illumination can be set to "automatic" (achieved with key press) or to "off”.
  • Page 40: Adjusting The Display Language On The Handset

    The Local Menu Adjusting the Display Language on the Handset Menu Long press Set telephone Select and confirm with Language Select and confirm with > Deutsch < Select a language with the arrow keys. Confirm the selection with Note Only the display language of the Local Menu can be changed with the aforementioned setting. To change the display language of the communication system, the Service Menu must be accessed (see page 49).
  • Page 41: Resetting The Handset

    The Local Menu Resetting the Handset Menu Long press Set telephone Select and confirm with Reset Select and confirm with Enter your PIN and confirm with Confirm the security request with Note The following default settings are re-established with the reset: PIN: 0 0 0 0 Call signal:...
  • Page 42: System: Setting The Selection Procedure

    The Local Menu delete an existing system subscription with > System2 < Select a new system subscription, e.g. and confirm with > DECTnet1 < Select a communication system, e.g. and confirm with Enter the PARK code. Confirm with Enter the AC code. Confirm with System: Setting the Selection Procedure The handset can automatically change to a different system if you move to a different location.
  • Page 43: System: Manually Selecting A System

    The Local Menu System: Manually Selecting a System If you move to another location and your system is not set to automatic system select, change the system manually. Menu Long press System Select and confirm with Select system Select and confirm with DECTnet1 Select a communication system, e.g.
  • Page 44: System: Querying The Telephone Id

    The Local Menu System: Querying the Telephone ID Menu Long press System Select and confirm with Telephone pass Select and confirm with Select the item with the arrow keys and confirm with IPEI The respective number code will be displayed. IPUI System: Querying the Software Version Menu...
  • Page 45: The Service Menu

    The Service Menu In addition to the Local Menu, that is "managed" by the handset, the OpenPhone 24 also offers access to the menu of the communication system. This menu contains a variety of settings for the communi- cation system and for your telephone. Some of the important features of the Service Menu are also available over the Local Menu under the menu items "Dial assist", "Ringing control"...
  • Page 46: Overview Menu Groups

    Reserved for later use: Querying ... while connected: toggle, Connection transfer calls (transfer/accept) And accept calls (pick up) Every OpenPhone 24 handset Dial ... access your abbreviated dialling Dial destinations and use call waiting Settings ... program abbreviated dialling...
  • Page 47: Service Menu Access (Scroll Function)

    The Service Menu Service Menu Access (Scroll Function) Menu Short press Scroll through the main level of the menu using the arrow keys (see Overview) Confirm your selection Repeat scrolling and confirm with until you have reached the item to be set (the second line of text will flash in the display).
  • Page 48: Setting Service Features

    The Service Menu Setting Service Features The features accessible via the Service Menu can be activated in various ways: 1. Features that influence an active connection (e.g. toggling) are activated directly after confirming with 2. Features that require a setting (e.g. ringer setting) are normally activated after entering a digit from 0 ...
  • Page 49 The Service Menu on! 0=off Device div. The default for switching on / off is displayed here. The option with the exclamation mark will be activated after confirming with . The default can be changed with the proffered digit. Scroll down with the arrow key to obtain the following display: i+e! 1=int 2=ext Device div.
  • Page 50: Selecting Important Settings In The Service Menu

    The Service Menu Selecting Important Settings in the Service Menu Switching Call Diversion On / Off Call diversion can be switched on or off according to the example described on page 44. The call diversion setting can also be accessed via the Local Menu (see page 30). Switching the Call List On / Off Menu Short...
  • Page 51: Changing Dialling Authorisation

    The Service Menu Enter the code digit for call protection 1 for internal calls 2 for external calls 3 for internal + external calls Scroll down with the arrow key Switching call protection on / off with a code digit 0 to turn off 1 to turn on Confirm selection, the pos confirmation is shown in the display.
  • Page 52: Changing The Security Code

    The Service Menu Enter security code Confirm entry Confirm data save, the pos confirmation is shown in the display. Changing the Security Code Menu Short press Enter code digit 0 9 Enter the current security code Confirm entry Enter new security code Confirm entry Repeat entry of the new security code Confirm entry...
  • Page 53: Setting The Display Language Of The Communication System

    The Service Menu Switching block dialling on / off with a code digit 0 to turn off 1 to turn on Confirm selection, the pos confirmation is shown in the display. Setting the Display Language of the Communication System Setting the display language of the handset is described on page 36. If you also want to change the language setting for the display of the communication system (Service Menu) proceed in the follo- wing manner: Menu...
  • Page 54: Message Waiting

    The Service Menu Message Waiting You can send announcements to any subscriber of the communication system which indicates that a specific call number should be called in order to retrieve a waiting message. Message announce- ments can be "sent" from external computers, a voicemail system or from an authorised telephone. The call number that should be called back will be entered in a list from which direct dialling is pos- sible.
  • Page 55: The Info List

    The Service Menu Confirm entry. In the display, you will see the call number, time and number of calls Scroll down, if possible, with the arrow key Switch call list on / off using the code digit. 0 to switch off ( = delete an active entry on the other telephone) 1 to switch on ( = send to the other subscriber) Confirm selection, the pos confirmation is shown in the display.
  • Page 56: Overview Of Active Features

    The Service Menu Overview of Active Features You will receive a notification if the feature is active and ... another subscriber has a message for you and wants to be called back urgently (Message waiting); ... an internal and/or external (ISDN-)subscriber has unsuccessfully tried to call you and their call number has been noted in your Call list;...
  • Page 57: Programming / Operating Function Keys

    The Service Menu Programming / Operating Function Keys To quickly access the features of the Service Menu, the number keys 2 to 9 and the star / hash keys can be programmed as second level function keys. The following example describes the program- ming of a call diversion function key.
  • Page 58: Operating The Function Key

    The Service Menu Press the programmed key 2 ... 9 Clear Press (repeatedly, if necessary) Press the arrow key centrally. You will receive the pos confirmation Menu Press , the programming is complete. Operating the Function Key Long press star/transfer key Press the programmed key 2 ...
  • Page 59: Calling With Destination Keys

    The Service Menu Press the arrow key centrally. You will receive the pos confirmation. Menu Press , the programming is complete. Note When programming a destination key, it may be necessary to enter a dialling pause in between indi- vidual digits (e.g. in order to guarantee correct connection creation for some foreign call numbers). In addition, it may be necessary to save a so-called suffix dialling signal at the end of the call number (e.g.
  • Page 60: Short Cuts

    Short Cuts In addition to the Service Menu, the features of your telephone and communication system can also be configured via short cuts. Short cuts are easy to remember and can also be carried out on analo- gue standard telephones (with DTMF / touch-tone dialling). Short cuts always begin with either pressing the star or hash key.
  • Page 61: Short Cuts For Germany

    Short Cuts Short Cuts for Germany Key symbol meanings Press receiver key Call, connection Press receiver key internal dialling tones audible End connection b * 3 0...9 Access individual abbreviated dialling Abbreviated dialling digits b * 1 Access central abbreviated dialling Abbreviated dialling digits Retrieving a call in your b * 4...
  • Page 62 Short Cuts b # * d Clear all call diversions b * 0 0 ( 0 ...2 ) Switch on call protection b # 0 d Switch off call protection Clear call protection, call diversions, b # # d follow me, callback request, call transfer and "hunt group off"...
  • Page 63: Short Cuts For Switzerland

    Short Cuts Short cuts for Switzerland Key symbol meanings Press receiver key Call, connection Press receiver key internal dialling tones audible End connection b * 9 0...9 Access individual abbreviated dialling Abbreviated dialling digits b * 1 Access central abbreviated dialling Abbreviated dialling digits Retrieving a call in your b * 8 5...
  • Page 64 Short Cuts b # * d Clear all call diversions b * 6 ( 7 ...9 ) Switch on call protection b # 6 d Switch off call protection Clear call protection, call diversions, b # # d follow me, callback request, call transfer and "hunt group off"...
  • Page 65: Appendix

    Appendix Main menu Varix 200 The following overview lists all available features of the Service Menu for the communication system Varix 200. Group S 1 Features S111 Initiate callback (Callback auto) S119 Delete selected callbacks (Delete call) S110 Delete all callbacks (Del. al CBs) Call assignment according to call key (I, MI, E, ME, team, partner keys) (Ring to key) Leave or join a hunt group (Exit huntgr.)
  • Page 66 Appendix Group S 2 Call Allocation S211 Call diversion: all personal call number(s) (fixed/variable) (Device div.) S212 Call diversion: individual personal call number(s) (fixed/variable) (Key divers.) S210 Clear all call diversions (Del. c. div.) S221 Call transfer after delay for all personal call number(s) (Forward all) S222 Call transfer after delay for individual personal call number(s) (Fwd.
  • Page 67 Appendix Group S 5 Dialling Block redial of the last dialled number (Sav.rep.no) Access telephone book (Phonebook) Individual announcement (Indiv. Message) Access central abbreviated dialling (Central ADM) Access individual abbreviated dialling (Indiv. ADM) Call waiting (manual) (Call wait.) Group S 6 Settings Program individual abbreviated dialling (Indiv.
  • Page 68 Appendix Group S 7 External Door opener (Door rel.) Query integrated voice mail (IVM) (Voice mail) Group S 8 Communication System Service Accessible only with a password Group S 9 Subscriber Service Accessible only with a password Group S 0 Telephone S011 Earpiece volume (Handset)
  • Page 69 Appendix S060 Block dialling (Dialling preparation) (Preselect) S061 DTMF Postdialling (Tone dial) S062 Automatic DTMF switching (Auto DTMF) Key configuration (Key config) Change security code (access with individual code) (Code lock) Clear all programmable keys (access with individual code) (Delete FPK) Code)
  • Page 70: Main Menu Opencom 1000

    Appendix Main menu OpenCom 1000 Below you will find an overview of all available features of the Service Menu for the communication system OpenCom 1000. Group S 1 Features S111 Initiate callback S119 Delete selected callbacks S110 Delete all callbacks Call assignment according to call key (I, MI, E, ME, team, partner keys) Join or leave hunt group S161...
  • Page 71 Appendix Group S 4 Connection Toggling Transferring Call pick up (pick up in groups) Selective pick up (of a subscriber) General query (ring signal) General holding (of a line) Signal key (analogue exchange line) Group S 5 Dialling Access telephone book Individual announcement Call waiting (manual) Group S 6...
  • Page 72 Appendix Group S 8 Communication System Service Accessible only with a password Group S 9 Subscriber Service Accessible only with a password Group S 0 Telephone S013 Ringer volume S014 Ringer tone S015 Ringer melody S019 PP monitor S010 Default settings S020 Restrict dialling privileges S021...
  • Page 73: Care And Maintenance

    Appendix Care and Maintenance Your telephone is a product that meets the highest standards of design and manufacture. It should therefore be treated with care. Follow the advice below, and you will be able to enjoy using this pro- duct for a long time. Please follow all the Safety Precautions on page 5.
  • Page 74: Technical Data

    Appendix Technical Data Standard: DECT standard proprietary DeTeWe Protocol GAP compatible Frequency range: 1,88 - 1,9 GHz Dimensions: 138 x 47 x 21 mm plus antenna Weight: approx. 110 g (incl. battery pack) Battery: NiMH; 650 mAh Operating time: min. 8 hours talk time min.
  • Page 75: Index

    Appendix Index Abbreviated Dialling 21, 29 Earpiece Volume 20, 34 Alert Tones Editor Emergency Calls Emergency Numbers Batteries Enquiry Battery Pack Insertion Entering Names Battery Pack Removal Environmental Features Battery Pack Usage Example – Telephone book / Editor Belt Clip Block Dialling 23, 48 Call Accepting...
  • Page 76 Appendix Menu Groups Menu Technical Data Message Waiting Telephone Book 23, 28 Microphone Muting Telephone ID Query Telephone Lock 21, 32 Toggling Name Change (System) Transfer Navigation Pick Up 21, 33 Power Failure Power Supply Redialling Replacement Battery Packs Reset Ring Tone Melody Ring Tone Volume Ring Tone...
  • Page 77 Notes...
  • Page 78 Notes...
  • Page 79 Notes...
  • Page 80 DeTeWe Systems GmbH · Zeughofstraße 1 · 10997 Berlin • www.detewe.de Mat. No.: part of 69927.xxx (4514452) Edition 02/05 Subject to change without notice.

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