DETEWE OpenPhone 63 User Manual
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DETEWE OpenPhone 63 User Manual

DETEWE OpenPhone 63 User Manual

On the communication system, opencom 100
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61, 63, 65
on the Communication System
OpenCom 100
User Guide

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  • Page 1 OpenPhone 61, 63, 65 on the Communication System OpenCom 100 User Guide...
  • Page 2 Welcome to DeTeWe About this Guide Thank you very much for choosing The OpenPhone 61, OpenPhone 63, this DeTeWe product. Our product OpenPhone 65 are system terminals incorporates the strictest quality that you can operate on your requirements and a high-quality OpenCom 100 communication sys- design.
  • Page 3 OpenPhone 61 & Hermann Call waiting Data Message Follow Secretary protection OpenPhone 61 OpenPhone 63 Internal dialling 01:57 Call waiting & 31 Data protection Call forwarding Charges Message Follow me Secretary OpenPhone 63...
  • Page 4 OpenPhone 65 Internal dialling 01:57 Wed.14.Feb.01 & 31 Call forwarding Charges Voice mail Magdalena Free Free Free Free OpenPhone 65 Team$ $ $ $ 1$ $ $ $ $$ $ $ $ $ $ $$ $ $ $ $ $ $$ $ $ $ $ $ $$ $ $ $ $ $ $ $ $$ $ Internal forward.

  • Page 5: Table Of Contents

    Contents Telephone’s Functions Calling MenuCards and Selecting and Features Items from the List ..12 Setting Windows and their Handling the Telephone Characteristics ... . . 14 Safety Instructions .
  • Page 6 Transmission of Your Telephone Special Calls/Functions Numbers ....21 Accepting an Appointment Call. . .29 MenuCards Before and During a Baby Call..... . .29 Connection.
  • Page 7 Main Menu MenuCard “Main menu” ..40 MenuCard “Calls”....41 MenuCard “Call forwarding”..41 MenuCard “Messages” ..43 MenuCard “Phone settings”...

  • Page 9: Telephone's Functions And Features

    Telephone’s Functions and Features You Need Authorisation questions, consult your system Most of the features mentioned in administrator. this Quick Reference Guide are only available to you if you have the Dealing with Malfunctions appropriate authorisation. Please refer to the chapter “Fre- This will be set up by your system quently Asked Questions”...

  • Page 10: Cleaning

    Wall Mounting in dusty places or places sub- jected to vibrations, shocks or extreme temperature fluctua- To mount your telephone to the tions. wall, remove the pedestals by pull- ing them out sideways, and insert Place the telephone on a non-slip them in the two recesses on the surface.

  • Page 11: Labelling The Keys

    To mount your telephone to the wall, drill two holes at the following distance apart: The U adapter is intended for use with the OpenPhone 63 and Open- Device Hole spacing Phone 65 system telephones and is slid into the designated socket at the...

  • Page 12: Key Assignments

    Key Assignments Note: Some of the keys have dual number (depending on the system functionality (depending on whether setting). Pressing and holding the you simply press the key or press and key displays a MenuCard which hold it). allows you to program telephone numbers.

  • Page 13: Menucard Key

    MenuCard Key Phone 63 and OpenPhone 65). To scroll on the OpenPhone 61, use the This key is used to display Menu- keys. Cards. A short press of the key shows a selection of features that can be OK Key used in the current device status (e.g.

  • Page 14: Muting Key

    Keys starting on page 48). It adjusts the volume of the ringer tone during a call. It sets the contrast of the display when the telephone is idle (OpenPhone 63/65 only). It switches features on/off quickly. Key Assignments Telephone’s Functions and Features...

  • Page 15: Display And Menucards

    Display and MenuCards Changing the Language When the telephone is idle, the main telephone number, the location and On delivery the display language the time are displayed (the Open- is set to English. Use the following Phone 65 also displays the day of the procedure to set the display to your week and the date).

  • Page 16: Menucard Display

    2 Call key during dial and connection state: dialled telephone number. 3 Destination key with names pro- grammed: programmed name. The top line of a MenuCard contains the name of the menu or of the selec- ted feature. The lines below it contain all the selectable features or also lists of names and numbers.
  • Page 17 Calling MenuCards via the Keypad Short Long MenuCard Page MenuCard key Depends on the device status -- Main menu Info key Info / current messages Active features ABC key Telephone book Language setting (display) Redial key Redialling list Programmable key Program key Selecting Items from MenuCard Lists Arrow keys or * or #...

  • Page 18: Setting Windows And Their Characteristics

    Setting Windows and Entering/Deleting Digits their Characteristics Two dots following a MenuCard item mean that the displayed setting is active; after pressing the OK key you can select other options. If numerical inputs are longer than the display field, the digits are pushed to the left out of the visible area.

  • Page 19: Automatic Exit

    You can enter the following charac- of the C key deletes individ- ters by repeatedly pressing the ual digits/characters, whereas press- number keys: ing and holding the key deletes the complete entry (before the cursor). Characters 1?!,.:"' Automatic Exit ABC2ÄÅÀÁÃÆÇ MenuCards close automatically DEF3ÈÉÊË[euro] under the following conditions:...

  • Page 20: Operating The Add-On Device

    Operating the Add-on Device Description Selecting the Function Level You switch levels by using the level at the lower right. The icons in the top line of the display tell you which level is set. Team$ $ $ $ 1 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Internal forward.

  • Page 21: Making Calls

    General Information Internal and External which means you receive calls on Telephone Numbers this key. With the OpenPhone 63 and 65 you can have several internal The internal number of your tele- telephone numbers on different call phone is assigned when you con- keys.

  • Page 22: Signalling On The Call Keys

    Signalling on the Call keys of your terminal first seize an Keys internal line, and you can dial an in- ternal number straight away. When The LEDs and symbols on the call making external calls, you must first keys indicate the following states: press the code digit in the United Kingdom).

  • Page 23: Dtmf Postdial/Vf Signalling

    number you have selected is not or at the end of a call. The menu dialled until you lift the handset or item Charge settings in the press the hands-free key Phone settings MenuCard lets (not included in the OpenPhone 61). you deactivate this or switch to the talktime display.

  • Page 24: Hands-Free, Open-Listening Mode20

    To switch open listening on/off, press the hands-free key . To switch to hands-free mode (only on the OpenPhone 63 and 65), press Lift the handset and dial *12. and hold the hands-free key and re- place the handset. This switches your telephone over to the keypad protocol.

  • Page 25: Transmission Of Your Telephone

    MenuCards Before and switched via preferred connections. In During a Connection this case, if the operator you wish to use is not the default operator, you can key in the appropriate operator’s When your telephone is in an idle or code digits before entering the tele- connection state, a short press of phone number.
  • Page 26 Pick-up: You accept a call for LCRƒoff: This switches off the LCR another telephone in your pick-up function. group. VIP call: Your next internal call is Pick-up select: You accept the made as a VIP call. call from any other telephone after Main menu: This calls up the main entering the telephone number.

  • Page 27: Making External/Internal Calls

    (hands-free mode - only on the OpenPhone 63 and 65). Making an External Call with Automatic Line Dial the line Seizure seizure digit 0 (9 in the United King- dom) and the external number.

  • Page 28: Ending Calls

    number, simply press the destina- Destination, enter the number tion key . Your call key is seized. and a Text, if required, and Save! the number. You can call the number with Dial. Ending Calls Catch Call: The telephone num- Calls are ended by replacing the bers of malicious callers can be handset or pressing the disconnect...

  • Page 29: Accepting Calls

    (hands-free mode - only on You are now reconnected to the the OpenPhone 63 and 65). waiting party you put on hold. Lifting the handset always accepts On a Different Call Key...

  • Page 30: Menucard "Call Waiting

    0 to seize the line; see pressing the disconnect key (on the page 18), OpenPhone 63/65). Then press the key of the call on hold. press another call key to consult with a team member.

  • Page 31: Transferring An Internal/External

    If you have a call on hold and have replace the handset or pressed the key: press the disconnect key (on the OpenPhone 63/65) and then press Press (but do not hold) the Menu- Card key , then select … the call key or consulta-...

  • Page 32: Internal/External Three-Party

    End the conference by parties remain connected. hanging up or pressing the discon- nect key (on the OpenPhone 63/65). End Conference: This ends the conference. Note: Interconnecting the two con- Toggle: This breaks up the confer-...

  • Page 33: Special Calls/Functions

    Special Calls/Functions Accepting an phone number within these three Appointment Call seconds, the baby call is cancelled. The baby call can also be triggered You can save appointments with the by pressing the hands-free key menu item Appointments in the or a call key MenuCard Messages.

  • Page 34: Announcement

    Announcement To open the door, select the menu item Door opener from the dis- played MenuCard. Announcements can only be made to system telephones. Notes Press (but do not hold) the Menu- The menu item Door opener Card key , and select is not dependent on an entrance Announcement.

  • Page 35: Making Calls From The Telephone Book

    Making Calls from the Telephone Book The Telephone Book Using the arrow keys, you can scroll through the list and select the Approximately 2000 entries can be desired name. If there is more than saved in the telephone book of your one telephone number under the communication system.

  • Page 36: Speed Dialling

    Speed Dialling All central telephone book entries can also be selected by speed dial- ling numbers once they have been configured. The central entries are in the speed dialling range 00 to 99. Selecting a Speed-Dialling Destination (SD No.) Note: If you have the telephone book open, instead of keying in the name you can also press the key and enter the speed-dialling...

  • Page 37: Team Functions

    Using Trunk Keys ters. Trunk key 1 is automati- cally seized when you lift the hand- set or press the hands-free key (OpenPhone 63/65 only). You can make internal and external calls Team Functions Managing Calls in a Team...

  • Page 38: Accepting Calls

    Within a team you can put a call on pressing the hands-free key hold for consultations or transfers. (OpenPhone 63/65 only). Calls on hold are indicated by the slow-flashing LED on your tele- With the trunk keys you can set your phone.
  • Page 39 The following is a brief description the call number 11 and is waiting to of all call keys (trunk key, team key, be accepted by another team mem- direct call key). ber. Consultation Calls Accepting Calls with a Team Press the call key of the team Key: Another team member picks up member with whom you want to the handset and presses the team...

  • Page 40: Programming The Call Keys

    Programming the Call Keys The call keys are configured in the This text is displayed on your tele- Configurator on the OpenCom 100 phone and on any other team tele- Web console. You can configure the phones on which this key has also following: been configured.

  • Page 41: Menucard "Team Key

    7 Charges: For each trunk key, you cal signal only. On the substitute’s telephone, the calls are indicated by can view the charges for the last call an optical signal and acoustically, as well as the total charges. even if the key there has been configured with a different type of MenuCard “Team Key”...

  • Page 42: Remote-Controlled Functions

    Remote-Controlled Functions Remote-Programmable The OpenCom 100 enables remote- Call Forwarding controlled calls and remote-program- mable call forwarding. These fea- Configuring the function: tures are set up by the administrator (reserved tel. no.) (system PIN) when he configures the system. To (your internal tel.

  • Page 43: Features And Menucards

    Features and MenuCards How to Set Features Using the Star and Hash There are three different ways to set Keys the features of your telephone and the system: Many features can be set by entering code digits. This is done using the Using MenuCards key.

  • Page 44: Main Menu

    Messages in the phone (e.g. volume, ringer settings, main menu and can also be called up and (OpenPhone 63/65 only) dis- by the Info key (if it has been play contrast).

  • Page 45: Menucard "Calls

    MenuCard “Calls” displayed) and the time of the call. Select 1ƒCall lists, followed * If the handset was already off-hook by… before you called up the list of callers, the telephone number is dialled after 1ƒIn Absence: You see the you select OK.
  • Page 46 2ƒDivert key: From the list, You can thus configure instant for- warding of external calls to one select the key to which the internal number, and at the same time after telephone number that is to be for- delay forwarding of internal calls to warded has been assigned.

  • Page 47: Menucard "Messages

    If the follow me function is active, all (once-only or multiple signalling) telephone numbers of the other de- and activate the appointment with vice are forwarded immediately (with the exception of hunt group numbers). When an appointment call is sig- nalled to your terminal, it rings for a period of one minute with the ringer MenuCard “Messages”...

  • Page 48: Menucard "Protection

    8ƒDisplay: Select 1 Contrast or still able to dial emergency num- 2 Language. With Contrast bers). Consult your system adminis- (OpenPhone 63/65 only) you can ad- trator for more information. just the display contrast by using the 4ƒBaby call: Enter the destina- key (or the digits 0 …...

  • Page 49: Menucard "Connections

    8ƒCall wait. prot.: During a can initiate an announcement telephone conversation, no further on another system telephone. calls are signalled by the call-waiting tone. The new caller hears the busy 2ƒDoor opener: This activates tone. the door opener. Note: If your internal call number 3ƒPhone book: This opens the is stored on more than one terminal, personal Telephone Book (see...

  • Page 50: Menucard "Phone Book

    3ƒConference: This initiates a select Personal, enter the Name three-party conference. and First name. You can enter up to three telephone numbers per en- 4ƒMute: This switches the mi- try (No. office, No. mobile and crophone in the handset or ter- No.

  • Page 51: Shortcut Menus

    1ƒCall variant: Choose more information about call diver- Variant 1 or Variant 2. This sion, talk to your system administra- changes call forwarding in the sys- tor. tem. In time group 1 (variant 1), for 2ƒDate / Time: This allows you to example, certain telephone num- bers are signalled to other terminals set the system’s time and date.

  • Page 52: Menucard "Trunk Key

    Restricted dial: The telephone of a call key which has been pro- lock of your terminal was activated grammed as a trunk key. For further by your own setting. information, please refer to Menu- Card “Trunk Key” starting on page 36. Call variantƒ1/2: Possibly you will not receive any more external MenuCard “Team key”...
  • Page 53 Switching Functions On/Off Programmed functions are activated by pressing (without holding) the key or switched on or off by pressing and holding the key (e.g. call for- warding). Programming a Key Press and hold the programmable key, then select … Features and confirm with the key.

  • Page 54: Declarations Of Conformity

    Declarations of Conformity Declarations of Conformity...
  • Page 55 City, Date: Conformity Officer of (Signature) DeTeWe AG & Co. Rolf Lünstedt (Director of Quality Management) This declaration certifies the designated product’s conformity with the stated guidelines but does not imply a guarantee of its characteristics. The safety instructions given in the accompanying product documentation are to be observed.
  • Page 56 Declarations of Conformity...
  • Page 57 10997 Berlin Product designation: OpenPhone 63 (Manufacturer’s declaration No. 21/00) The OpenPhone 63 is a system terminal for operation on the communication system OpenCom 100. The designated product complies with the requirements of the following European guidelines: * Number/short title...
  • Page 58 Declarations of Conformity...

  • Page 59: Index

    Index Calling line identification 21 Calls 45 Accepting 25 ABC key 9 Ending 24 AC adapter plug 5 Pickup 45 Adapter 7 Rejecting 26 Add-on device 16 Transferring to external party 27 Announcement 22, 30, 45 Transferring to internal party 27 Appointment call 29 Call-waiting protection 45 Appointments 43...
  • Page 60 En-bloc dialling Line seizure Switching on/off 44 Automatic 18 Using 18 Manual 18 Entrance intercom call 29 List items, selecting 12 ESC key 10 Lists, deleting 14 Look up name 31 Follow me 42 Function keys 48 Main menu 22 Making calls External calls 23 Internal calls 23...
  • Page 61 Names, looking up 31 Safety instructions 5 New entry 46 Setting windows 14 New preset 31 Short message 43 Not available 45 Speed dialling 32 Note 22, 24 Substitution 36 OK key 9 Talktime display 19 Open listening 20 Telephone book (see Phone book) Telephone lock 44 Telephone number Restricting display of 22...
  • Page 62 Notes Notes...
  • Page 63 Time axis in seconds Audio Signals Ring tone Internal busy tone Internal dialling tone External dialling tone/ continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call-waiting tone Special sensor tone Calls External call Internal call VIP call Callback...
  • Page 64 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG Telephone 01442 282000 Telefax 01442 345677 Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Germany Service telephone (+49 18 05) 33 83 93 (DM 0.24/minute, 24 hours a day, Subject to changes...

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