DETEWE OpenPhone 61 User Manual
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DETEWE OpenPhone 61 User Manual

DETEWE OpenPhone 61 User Manual

On the opencom 100 communications system
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OpenPhone
61, 63, 65
on the OpenCom 100
Communications System
User Guide

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Summary of Contents for DETEWE OpenPhone 61

  • Page 1 OpenPhone 61, 63, 65 on the OpenCom 100 Communications System User Guide...
  • Page 2 This User Guide will show you how to use your OpenPhone 61, 63 or 65 and answer all your major questions. If you need further support or infor- mation, please consult your system administrator or your local dealer.
  • Page 3 OpenPhone 61 & Hermann E-Mail Toggle Conference Follow me Secretary OpenPhone 61 OpenPhone 63 Internal dialling 01:57 E-Mail & 31 Toggle Charges Telephone look Conference Follow me Secretary OpenPhone 63...
  • Page 4 OpenPhone 65 Internal dialling 12:35 Fri.22.Feb.02 & 33 Missed calls E-Mail Appointments Call prot. phone Transfer Charges Short messages Call variant OpenPhone 65 Charges Toggle Conference E-Mail Appointments Add-on device for the OpenPhone 65...

  • Page 5: Table Of Contents

    Table of Contents Telephone’s Functions Display and MenuCards Changing the Language ..15 and Features Info Line(s) ....16 Using Your Telephone Key Lines .
  • Page 6 Call-Charge Display, Duration Transferring an External Call to an Display..... 28 External Subscriber..38 Adjusting the Volume with the MenuCard "Subscr (Subscriber) Plus/Minus Key .
  • Page 7 Features and MenuCards How to Set Features Using MenuCards ....53 Using Programmed Keys ..53 Using the Star and Hash Keys ..53 Main Menu MenuCard “Main menu”...

  • Page 9: Telephone's Functions And Features

    Telephone’s Functions and Features The OpenPhone 61, 63, 65 are sys- The Glossary tem terminals that you can operate This User Guide describes all the on your OpenCom 100 basic functions of your telephone. communication system. The novel Should you need further information...

  • Page 10: Using Your Telephone

    Declarations of Conformity The CE symbol on the product con- firms that it meets the European OpenPhone 61, 63, 65 conform to guidelines on user safety and elec- the requirements set down in the EU tromagnetic compatibility valid at directive 99/5/EC. The Declaration of the time of authorisation.

  • Page 11: Cleaning

    (2) distance apart: (two settings are possible). Then Device Hole spacing push them back in again to fix their position (3). OpenPhone 61 120 mm OpenPhone 63 155 mm Wall Mounting OpenPhone 65 184 mm To mount your telephone to the...

  • Page 12: Labelling The Keys

    Proceed as follows to label the catches snap into place. insert: The OpenPhone 61 has five extra Press down slightly on the bot- programmable keys below the dis- ■ tom part of the cover, sliding it play.
  • Page 13 (additional display-supported Please refer to the chapter en- keypads). titled Configuring Audio Devices on an OpenPhone 63 or an Keypads are connected directly OpenPhone 65 starting on to the telephone (without an page 22. adapter). The operating range of such add-ons Please refer to the chapter depends on the maximum power of entitled Operating the Add-on...

  • Page 14: U Pn Adapter

    OpenCom 100. To avoid such dam- OpenPhone 65) from the communi- age when connecting add-ons, you cations system in order to do this. must first discharge the static elec- tricity from your body. Work only in an antistatic environment. If possi- CAUTION! Do not damage ble, use conducting pads or anti- the adapter cover.

  • Page 15: Audio Adapter

    Mounting and Commission second handset, a headset, an User Guide. For further information, external active speaker box, please contact the DeTeWe Sales De- headphones or an external partment. microphone one stereo socket (2): ■...

  • Page 16: Key Assignments

    CAUTION! Do not damage audio adapter in the socket until it snaps into place. It is possible to the adapter cover. install adapters during operation: you do not have to disconnect the telephone (OpenPhone 63 or Note: In the case of an OpenPhone 65) from the communi- OpenPhone 65, you can plug the cations system.

  • Page 17: Numbers

    These let you scroll through the MenuCard Key MenuCards (OpenPhone 63 and OpenPhone 65). To do this on the This key is used to display Menu- OpenPhone 61, use the Cards. A short press of the key shows keys.. Telephone’s Functions and Features Key Assignments...

  • Page 18: Ok Key

    OK Key OpenPhone 61 muting is possible through the “Connections” Menu- This is used to confirm your selection Card . in the MenuCards. C Key Redial Key A short press of this key deletes Pressing this key opens a MenuCard...

  • Page 19: Esc Key

    1. First you select the entry 8 Display and then Using the arrow keys, Language. scroll to the desired setting (on the OpenPhone 61 Use the arrow key to you use the keys * and #). scroll to the desired Telephone’s Functions and Features...

  • Page 20: Info Line(S)

    Depending on the type of key, Phone 61 shows the active line. the following display texts are shown. On the OpenPhone 61 the When the telephone is idle, you can display always shows the active line. see the user name and the tele-...

  • Page 21: Menucard Display

    3 Destination key with names pro- grammed: programmed name. 4 Call key during call state: tele- phone number (if transmitted) or The top line of a MenuCard contains the name of the caller (if listed in the the name of the menu or that of the telephone book).
  • Page 22 Selecting Items from MenuCard Lists Arrow keys or * or # The arrow keys or * or # keys (OpenPhone 61) are used to select items in and/or scroll through the MenuCard lists. If the list is longer than the display window, you will see an arrow at the bottom of the window indicating there are additional items.

  • Page 23: Setting Windows And Their Characteristics

    Selecting Items from MenuCard Lists OK key Pressing this key confirms your selection or setting. De- pending on the feature, it is executed now and you exit the MenuCard, or additional setting windows are dis- played. ESC key, short press This cancels your selection/entry without making any changes and takes you back to the next highest branch of the menu tree.

  • Page 24: Entering/Deleting Digits

    Entering/Deleting Digits the following characters by repeat- edly pressing the number keys: Characters 1?!,.:"' ABC2ÄÅÀÁÃÆÇ If numerical inputs are longer than DEF3ÈÉÊË[euro] the display field, the digits are pushed to the left out of the visible area. GHI4ÌÍÎÏ JKL5 Using the plus/minus key MNO6ÑÖÒÓÔÕØ...

  • Page 25: Automatic Exit

    Automatic Exit Card (e.g. you pressed the R key to make a consultation MenuCards close automatically call; see Making Calls starting on under the following conditions: page 25). In the idle or connection state, if If you press a key that calls up a ■...

  • Page 26: Selecting The Function Level

    Operating the Keys In order to plug in a keypad module, you must first unplug your system terminal’s U cable. Although The keys of the OpenPhone 65 are adapters can be plugged in during operated in the same way as pro- operation, this is not permissible for grammed keys, as described in this keypad modules.

  • Page 27: Using The Audio Devices

    Using the Audio Devices Use the menu item 2 Add-on ■ volume to adjust the volume of the device. Ear cap: The ear cap is automatically acti- Under the menu item 3 Relay vated when you lift the handset or ■...
  • Page 28 Door display: The door display lamp (the “door busy” indicator) lights up as soon as the handset is lifted, the loud- speaker switched on or a headset ac- tivated. To activate/deactivate this function, use either a function key or the menu item 4 Door display. Recording: You can start recording as soon as the handset has been lifted or the...

  • Page 29: Making Calls

    Making Calls General Functions Internal and External which means you receive calls on Telephone Numbers this key. You can have several inter- nal telephone numbers on different The internal number of your tele- call keys on the OpenPhone 63 and phone is assigned when you con-fig- 65.

  • Page 30: Signalling On The Call Keys

    Signalling on the Call If your telephone is set to manual Keys seizure of the external line, all call keys of your terminal first seize an The LEDs and symbols on the call internal line, and you can dial an in- keys indicate the following states: ternal number straight away.

  • Page 31: Calls In The Call-Waiting Queue

    Calls in the Call-waiting calls in the queue, the level indicator Queue appears at the beginning of the sec- ond line of the OpenPhone 65 dis- The system administrator can con- play. If several telephone numbers figure and activate a call-waiting with call-waiting queues are config- queue especially for your telephone ured for your telephone, the total...

  • Page 32: Dtmf Postdial/Vf Signalling

    DTMF Postdial/ Adjusting the Volume VF Signalling with the Plus/Minus Key In the connection state your tele- phone is automatically switched to VF (voice frequency) signalling. You Use the plus/minus key can use this to query an answering adjust the volume of the loud- machine or a voice mailbox, for ex- speaker in open-listening/hands- ample.

  • Page 33: Blocked/Unblocked Telephone

    activated in addition to your hand- specified by the network operator. set. These are transmitted directly to the exchange and evaluated there. You Calling via the Handset usually get an announcement as an To switch open listening on/off, acknowledgement. press the hands-free key .

  • Page 34: Transmission Of Your Telephone

    MenuCards Before and this case, if the network operator you During a Connection wish to use is not the default opera- tor, you can key in the appropriate operator’s code digits before entering When your telephone is in an idle or the telephone number.

  • Page 35: Menucard "Selection" In The Idle

    MenuCard “Selection” in the called party. This menu item is the Idle State dependent on the system setting. Transmit number: Your tele- Press (but do not hold down) the MenuCard key (this also phone number for the following ex- works if you have already lifted the ternal call is presented to the called handset), then select …...

  • Page 36: Making External/Internal Calls

    Making External/Internal Calls If you hear an external dialling tone with Manual Line Seizure when you lift the handset, your tele- Lift the handset phone is set to automatic seizure of (your call key is seized) the external line. If you hear an in- ternal dialling tone when you lift the and/or handset, your telephone is set to...

  • Page 37: Using Destination Keys To

    (routing code, tel. no.) by pressing the hands-free key . On the OpenPhone 61 you in consultation calls: can only replace the handset.If the (routing code, tel. no.) party you are speaking to ends the...

  • Page 38: Menucard "Busy

    (*: Not possible if there are already The function is also possible if the two active connections.) caller has already hung up! Note: If a called subscriber is a MenuCard “Busy” member of an - additional - pickup group for which pickup protection (Prevent Pickup) is active, then you Press (but do not hold down) the cannot pick up calls to his number.

  • Page 39: Accepting Calls

    Accepting Calls By Lifting the Handset During Another Call or Pressing a Key On the Same Call Key Normal Call You are speaking on the tele- Lift the handset or press phone, hear the short tone (call- the call key to which the call is being waiting signal) and see the call on signalled (hands-free mode - only on your display.

  • Page 40: Menucard "Call Waiting

    MenuCard “Call” Then press the call key of the waiting party. (The LED and arrow symbol flash slowly.) Press (but do not hold down) the MenuCard key , then You are now reconnected to the select … first party. Reject call: You reject the call. VIP Call The caller hears a busy signal.

  • Page 41: Consultation, Toggling, Transfer And Conference

    Note: For detailed information by means of the additional ■ menu 9 Voicebox in the Main on the utilisation and operation of menu (see MenuCard “Voicebox” OpenVoice, please refer to the add-on on page 65). guide “OpenVoice – The Voicemail System in the OpenCom 100 Commu- nications System”.

  • Page 42: Transferring An External Call To An External Subscriber

    hang up; the internal user is To do this, press (but do not hold called. down) the MenuCard key and confirm Transfer with the OK If the called internal user answers, they are connected to the waiting call. If this call is not accepted within External calls are interconnected 45 seconds, you are called back and, within your telephone system, de-...

  • Page 43: Internal/External Three-Party

    Door opener: You activate the handset on the OpenPhone 61)) and door opener. then press the call key of the party on hold. Internal/External Three- Party Conference MenuCard “Conference” You have dialled an internal or exter- Press (but do not hold down) the...

  • Page 44: Special Calls/Functions

    Special Calls/Functions Accepting an lifted the handset. If you begin dial- Appointment Call ling a telephone number within the specified period , the baby call is You can save appointments with the cancelled. The baby call can also be menu item Appointments in the triggered by pressing the hands-free MenuCard Messages.

  • Page 45: Answering A Callback

    Answering a Callback Entrance Intercom Calls A wish to be called back is carried Calling the Entrance Intercom out when the other party’s line is free again. When your telephone rings, then ... for a consultation call: lift the handset, and the other party is called.

  • Page 46: Making Calls From The Telephone Book

    expired (presetting is 60 seconds). This ensures that forwarded door calls do not unintentionally lead to (external line seizure code digit, e.g. continuous calls (e.g. to a mailbox). (Destination tel. no.) Your system administrator can con- figure the period in the OpenCom 100 from 30 to 300 sec- Off: onds and will be able to tell you the...

  • Page 47: Menucard "Phone Book

    MenuCard “Phone book” entered in the MenuCard “Phone book” . Press (but do not hold down) the Note: The MenuCard “PhoneBook” ABC key , then select … appears by default in the abbrevi- Look up name: Enter the letters/ ated form without the name to be searched for (see Enter- Look up name: and ing Text on page 20).

  • Page 48: Speed Dialling

    Speed Dialling All central telephone book entries can also be selected by two-digit speed-dialling numbers once they have been configured. The central entries are in the speed-dialling range of 00 to 99. Selecting a Speed-Dialling Destination (SD no.) Note: If you have the telephone book open, instead of keying in the name you can also press the key and enter the speed-dialling des-...

  • Page 49: Team Functions

    Team Functions The system administrator can form a Team members can answer one an- team with two or more telephones. other’s calls and transfer them; they He can program team functions for can also substitute one another. these telephones by assigning inter- nal phone numbers to the tele- For an overview of the team func- phones’...

  • Page 50: Accepting Calls

    If you have programmed two or Using Trunk Keys more trunk keys on your system tele- Calls are indicated on the appropri- phone, you can seize them sepa- ate trunk key by a visual signal and rately. (if configured) acoustically as well. You can accept the call by Using Team Keys To call another team member,...

  • Page 51: Consultation, Toggling And Transfer

    Using Direct Call Keys Toggling Via direct call keys you can only To toggle (i.e. switch back and make calls to team and trunk keys forth between the call parties), press programmed with the same call the key of the waiting party. number.

  • Page 52: Programming The Call Keys

    Accepting Calls with a Trunk For information on how to program Key: Another team member presses the function keys, please refer to the the trunk key to which the call chapter entitled Programming Func- number 11 has been assigned. tions starting on page 68. Programming the Call Keys The call keys are configured in the the configuration, refer to the online...

  • Page 53: Menucard "Team Key

    3 Substitution: You can divert Acoustic after delay, specify calls for this trunk key to another the number of seconds after which member in the team. Select your telephone is to ring. Substitute and choose one of the team members from the list. Press 5 Call protection: Switch call .

  • Page 54: Menucard "Busy Key

    2 Call signalling: Determine whether call signalling to this key is to be Optical & acoustic, Optical only or Acoustic after delay. If you select Acoustic after delay, specify the number of seconds after which your telephone is to ring. 3 Ring tone: You can set the Volume and Melody for each team key.

  • Page 55: Remote-Controlled Functions

    Remote-Controlled Functions The OpenCom 100 enables remote- Using a telephone number reserved controlled calls and remote-pro- in the OpenCom 100 for this pur- grammable call forwarding. These pose, you can call an external tele- features are set up by the adminis- phone number from another exter- trator when he configures the sys- nal telephone, and thus get the...

  • Page 56: Remote-Programmable Voicebox Configuration And Query

    or delete call forwarding Immediate you dial the MSN or the system for your own telephone number number assigned by the system from a remote location. administrator to the OpenVoice This remotely programmed forward- internal number. ing overwrites any other internally active forwarding.

  • Page 57: Features And Menucards

    Features and MenuCards How to Set Features Using the Star and Hash There are three different ways to set Keys the features of your telephone and the system: Many features can be set by entering code digits. This is done using the Using MenuCards key combined with a specific string of code digits.

  • Page 58: Main Menu

    Main Menu MenuCard “Main menu” 3 Messages: This menu group con- tains incoming and outgoing mes- This MenuCard contains all available sages as well as incoming e-mails. features. Some of the menu items can be found in other MenuCards as 4 Phone settings: In this menu well.

  • Page 59: Menucard "Calls

    The new MenuCard 9 Voicebox callers, the telephone number is will help you operate the OpenVoice. dialled after you select OK.) 0 Central settings: Here you Note: This list contains the calls to can make system settings. all the numbers of all the telephones on which you could not be reached, and is displayed on all your tele- MenuCard “Calls”...

  • Page 60: Menucard "Call Forwarding

    MenuCard listen to your messages, Delete “Call forwarding” to delete selected messages or Dial to call back. You can forward internal or external You can also use the number calls intended for yourself (with the keys 4 (rewind), 5 (pause) and exception of hunt group calls) to 6 (fast forward) to control mes- another internal or external tele-...
  • Page 61 vated, Immediately is given prior- In the case of external tele- ■ ity. phone numbers, you can enter the number directly if external Note: All calls for the telephone line seizure is automatic; if ex- numbers of your terminal are for- ternal line seizure is manual, on warded (with the exception of hunt the other hand, you enter the...
  • Page 62 number after the external line phone number under Dest.: (des- seizure code digit (the preset- tination) as follows: ting is In the case of external tele- ■ In the case of internal telephone phone numbers, you enter the ■ numbers, you enter the number number directly if external line directly if external line seizure is seizure is automatic;...

  • Page 63: Menucard "Messages

    internal telephone number for The OpenCom 100 can be configured which calls are to be forwarded from to notify you when you receive an the source terminal to the destina- e-mail. When an e-mail is received, tion terminal. Then enter the PIN: an additional window displays the of the source.

  • Page 64: Menucard "Phone Settings

    MenuCard the existing ones, e.g. for calls via “Phone settings” the OpenCTI 50. 1ƒVolume: Select 1 Loudspeaker Note: In the Configurator of the or 2 Handset. You can change the Web console you can use the option default volume by using the Dialling tones as cadences to spec- key or entering a digit from ify whether melodies are to be played...

  • Page 65: Menucard "Protection

    7 Audio adapter: In order to If your OpenPhone 65 system tele- configure and activate the external phone has one or more keypad mod- audio devices connected to your ules added on, you can set the dis- system telephone, you use 1 Add- play contrast for each keypad on selection to select the type of module separately.

  • Page 66: Menucard "Connections

    (for all calls, for external calls only or terminal PIN, contact your system for internal calls only) On/Off (with adminstrator. the exception of VIP and hunt group 6ƒDelete keys: After you have calls). A caller continues to hear the idle tone, calls from direct call keys entered your terminal PIN, all the are only signalled visually on this key assignments you have pro-...
  • Page 67 1ƒPick-up: This accepts a call Select 3ƒNot available fol- ■ for another telephone in your lowed by … pick-up group. 1ƒCallback: This leaves a re- ■ If a called subscriber is a mem- quest with another internal user ber of an - additional - user whose line is engaged to call you group for which pickup protec- back (not possible with hunt...

  • Page 68: Menucard "Phone Book

    6 Catch call: The numbers from the Internet simultane- ■ of malicious callers can be saved ously. in the exchange of the network 2 Allowed You permit the es- operator (if the service is availa- ■ ble). The function is also possi- tablishment of Internet connec- ble if the caller has already hung tions via the OpenCom 100.

  • Page 69: Menucard "Voicebox

    Central telephone book entries can Change the entries in these lines and be accessed only by entering the Save them. system PIN. If the system PIN is set to “0000” , all groups have access to MenuCard “Voicebox” these entries. 1ƒNew entry: Select Personal or You can use this MenuCard to edit Central.

  • Page 70: Menucard "Central Settings

    System in the OpenCom 100 Commu- example, certain telephone num- nications System”. bers are signalled to other terminals than those in time group 2 (variant 2). For more information MenuCard about call distribution, talk to your “Central settings” system administrator. You can define settings for your sys- Note: Any “Divert MSN”...

  • Page 71: Menucard "Active Features

    5 Appointments: See Main menu, call forwarding has been changed. menu group Messages. Consult your system administrator for further details. 6 Charges: See Main menu, menu group Phone settings. Note: Any “Divert MSN” always re- mains in effect, regardless of the call 7 Activeƒfeatures: See the variant.

  • Page 72: Programmable Keys

    Programmable Keys Programming a Programming Functions Destination You can store main menu functions You can store telephone numbers on on programmable keys. If the func- programmable keys, allowing you to tion programmed on a key is active, dial a number simply by pressing the the key’s LED lights up.
  • Page 73 Changing or Deleting a Function To change or delete a function press and hold down the key, then … change the programmed func- tion, or select Delete and confirm this with key. Features and MenuCards Programmable Keys...

  • Page 74: Menucards In Idle State

    MenuCards in Idle State Selection Calls Call lists Pick-up 1 Call lists 1 Missed calls Menu key Pick-up select.. 2 Charges 2 Accepted calls “short” Announcement.. 3 Hunt group 3 Voicebox mess. Charges 4 Auto call Answer Call div. Door opener Call div.

  • Page 75: Index

    Index Call waiting Accepting 35, 36 Rejecting 36 ABC key 13 Callback 34, 63 AC adapter plug 6 Answering 41 Adapter 10 Calling line identification 30 Add-on device 21 Calls 63 Announcement 31, 41, 63 Accepting 35 Appointment call 40 Ending 33 Appointments 59 Pick-up 63...
  • Page 76 Keys Deleting 62 Labelling 8 Edit 65 Programming 68 E-mail 59 En-bloc dialling Switching on/off 60 Using 27 ESC key 15 Language 61 Least Cost Routing LCR off 31 Least cost routing 29 Line seizure Features 29 Automatic 26 Follow me 58 Manual 26 Function keys 68 List items...
  • Page 77 Selection (in idle state) 31 Subscriber on hold 38 Substitution 54 Redial key 14 Team key 49 Redialling 28 Trunk key 48 Remote-controlled dialling 51 MenuCard display 17 Remote-programmable call MenuCard key 13 forwarding 51 MenuCards Repairs 6 Calling up 17 Restricted dialling 67 Closing 21 Ring tone 49, 50...
  • Page 78 Upn adapter 10 VF signalling 28 VIP call 34, 35, 63 Accepting 36 Starting 31 Voicebox 36 Querying 36 Volume 28 Wall mounting 7 Index...
  • Page 79 Time axis in seconds Audio Signals Ring tone Internal busy tone Internal dialling tone External dialling tone/ continuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call-waiting tone Special sensor tone Calls External call Internal call VIP call Callback...
  • Page 80 1 Frogmore Road, Hemel Hempstead, Herts, HP3 9TG Telephone 01442 282000 Telefax 01442 345677 Other countries: DeTeWe AG & Co. Zeughofstrasse 1, D-10997 Berlin, Germany Service telephone (+49 18 05) 33 83 93 (EUR 0.12/minute, 24 hours a day, 7 days a week)

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