Neopost ij25 User Manual page 30

CREDIFON PROCEDURES
Application for a new Credifon PIN
If you lose or forget your Credifon PIN you must apply for a new PIN in writing on your
company headed paper to the following address:
Credifon - Accounts
Neopost Limited
Neopost House
South Street
Romford
Essex RM1 2AR
If you find your old Credifon PIN at a later date, it must be destroyed immediately.
Please do not attempt to use an old Credifon PIN to effect a transaction.
When you receive your new Credifon PIN, keep it in a safe place and separate from
your Credifon Meter.
For all Credifon queries, call the Helpdesk on 01708 714111
Credifon Credit Controls
Credifon is a uniquely flexible system designed to meet your company's needs.
If credit for your franking machine is paid for by Direct Debit payments, then you will
automatically receive a credit limit of £500.00. RCB accounts are limited by the credit
held at any time.
To assist you in managing the credit held in the meter, there are three credit limits
which can be set by contacting Neopost Credifon Accounts:
1. Account Credit Limit This credit limit affects the overall account.
2. Machine Credit Limit This specifies the maximum credit that any single machine
3. Low Credit Warning
Level (RCB only)
UNUSED OR SPOILT IMPRESSIONS
The entire envelope (wrapper, label or form), including post mark, should be returned
within three months to Royal Mail. Provided that the franking is legible, the face value
(less 5%) will be refunded.
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can hold at one time. This will automatically be set at
£500.00. unless you specify otherwise.
An early warning to ensure that enough credit is held in
your RCB account.
F r a n k i n g M a c h i n e U s e r ' s G u i d e