Neopost IJ25 User Manual
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Neopost IJ25 User Manual

Postage meter
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IJ25
Postage Meter
User's Guide

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  • Page 1 IJ25 Postage Meter User's Guide...

  • Page 2: Table Of Contents

    Time, Time Out Key Beep, Preset Postage Set-Up the Modem Telephone 28- 29 Set-Up Registration Maintain my Postage-On-Call Account 31 - 33 Display Index/Troubleshooting 34 - 37 Quick Reference Guide 38 - 39 Order Supplies Contact Neopost IJ25 Postage Meter User's Guide...
  • Page 3 THERE ARE NO OPERATOR SERVICEABLE PARTS THEREUNDER. No part of this document may be reproduced or transmitted in any form or by means, electronic or mechanical, for any purpose without the express written permission of Neopost Inc. Information subject to change without notice Neopost, Postage-On-Call and the Neopost logo are registered trademarks of Neopost Inc.

  • Page 4: Introduction

    Some of the IJ25 postage meter features that will make your office more productive: • Prints all postage values 24 hours a day, seven days a week at up to 20 envelopes per minute.

  • Page 5: Controls & Features

    CONTROLS AND FEATURES The following pages detail the Controls and Features associated with your IJ25 Postage Meter, please take the time to read them carefully. Advertisement I B I P Stamp Message Bar Code IJ25 Postage Meter User's Guide...
  • Page 6 Containing a message prepared to customer requirements (please contact Neopost). Rate Card Available, only when used in conjunction with a scale. When postal rates change, a new Rate Card may be obtained from Neopost. Typical Memory Card IJ25 Postage Meter User's Guide...

  • Page 7: Print An Envelope Or Label

    PRINTING POSTAGE INTRODUCTION In order to achieve the best impression, your IJ25 requires an even surface on which to print, therefore on bulky or uneven items correct folding of the contents will help considerably. It is sometimes unavoidable that your mail will contain staples, paper clips and other fixings.
  • Page 8 Note: For an envelope exceeding 3/8 inch thick, a label must be used. Labels For posting parcels or packets, a pre-cut self adhesive label approved by Neopost should be used. When feeding a label, select the postage value required and feed the label into the machine in the same way as you would an envelope.

  • Page 9: What Can I Print

    PRINTING OPTIONS WHAT CAN I PRINT? Your IJ25 is capable of operating in various modes: In Stamp (Postage) Mode In stamp (postage) mode, you can print postage, pre-date your mail, select an advertisement message from eight pre-loaded messages or select one from two of your own design (when ordered from Neopost).
  • Page 10 {STAMP NO DATE STAMP NO DATE PRINT MODE Ready 12/12/00 to confirm DATE ONLY DATE ONLY PRINT MODE Ready to confirm ADVERT ONLY ADVERT ONLY PRINT MODE Ready 12/12/00 to confirm ADVERT+DATE ADVERT+DATE IJ25 Postage Meter User's Guide...

  • Page 11: Pre-Date My Mail

    To confirm your selection press , the machine will URGENT return to Ready Mode with the new Advertisement Message loaded. It is normal for a Message to take a few seconds to load after you select it. IJ25 Postage Meter User's Guide...

  • Page 12: Setup A Memory Function

    . Recall a Memory Function To recall a memory function, Press and Release MEMORY RECALL the following display will be observed. Select the appropriate memory key Press to confirm. IJ25 Postage Meter User's Guide...

  • Page 13: Use The Scale To Get The Correct Postage

    POSTING WITH A WEIGHSCALE BENEFITS OF USING A WEIGHSCALE Used in conjunction with your IJ25, the weighscale will weigh and calculate the correct rate and value for items up to 4 pounds. Setting of values for postage printing is automatic.
  • Page 14 Place item to be weighed on the scale, the weight and postage will be displayed. 2.3 oz 11.25 Press: to confirm. 11.25 Ready 12/12/00 YOU ARE NOW READY TO POST YOUR MAIL AT THE RIGHT PRICE To weigh additional items repeat the procedure. IJ25 Postage Meter User's Guide...

  • Page 15: Check Meter Registers

    (How much money I have spent on 221.36 postage to date). Total Items Counter TOTAL ITEMS The Items Counter will display the total number of items with a valid postage amount printed to date. IJ25 Postage Meter User's Guide...
  • Page 16 To allow completion of batch, an additional 200 printing operations are available, after which the ink cartridge MUST be changed (see pages 20 - 21). $0.33 LOW INK Ready 12/12/00 No Ink When the NO INK display is observed change the Ink Cartridge. NO INK IJ25 Postage Meter User's Guide...

  • Page 17: Add Postage To My Meter (Purchase Postage)

    ADDING POSTAGE ADDING POSTAGE ® Postage may be purchased from the Post Office, using the Neopost Postage-On-Call system. Connect one end of the telephone link cable to the Modem Socket ( ) at the rear of the machine and the other end to an adjacent telephone line outlet. The meter only requires connection to the telephone line outlet during the Add Postage or Clear Lockout transaction.
  • Page 18 CLEARING A PO LOCKOUT USPS regulations require that your meter must be set at least once every three months. The IJ25 meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed...

  • Page 19: The Post Office Has Changed The Postage Rates

    Press to confirm. Insert the memory card into the slot at the top of the display panel, then press to confirm. Memory Cards currently available from Neopost: Advertisement Message Cards Rate Card (when postal rates change) MEMORY CARD < >...

  • Page 20: Maintain The Print Quality

    MAINTAINING PRINT QUALITY Under normal operating conditions, your IJ25 postage meter will produce excellent quality prints. However, if lines are missing from the stamp, it will be necessary to clean the print-head. From Ready mode, press the < key and scroll (...

  • Page 21: Replace An Ink Cartridge

    ) to Remove : < > Next, scroll ( CARTRIDGE REMOVE Press to confirm. CARTRIDGE The following display will be observed: INSTALL? Open the machine top cover (to gain access to the print head). Open the Blue Latch. IJ25 Postage Meter User's Guide...
  • Page 22 Remove the envelope or card. ALIGNMENT The following display will now be observed: Now enter the number that corresponds to the straightest vertical line (for the example above line 5). to return to Ready mode. Press IJ25 Postage Meter User's Guide...

  • Page 23: Print A Meter Report

    KEY BEEP HIGH VALUE WARNING 1.00 TIME OUT (MINUTES) PRESET POSTAGE VALUE 0.33 IJ25 Set-up Report Die No. N042J80000000 01/03/01 14:23 REFILL TELEPHONE NO. 18662961331 HELPDESK TELEPHONE NO. 18008274543 DIAL TONE PREFIX TONE DETECT PAUSE IJ25 Postage Meter User's Guide...
  • Page 24 To print a report, feed a label pad into the machine in the same way as you would feed an envelope. If the report consists of more than one page e.g. Setup Report, you will be prompted for each page. to return to Ready mode after printing reports. Press IJ25 Postage Meter User's Guide...

  • Page 25: Make Changes To My Machine Setup

    Select new High Value Threshold e.g. $10.00 dollars $10.00 Press: If value incorrect press and start again. If value correct press to confirm: $0.33 Ready To return to Ready mode, press or scroll (< >) to 12/12/00 next SETUP mode to change. IJ25 Postage Meter User's Guide...

  • Page 26: Low Postage, User Pin

    USER PIN Press: 5555 If value incorrect press and start again. If value correct press to confirm: $0.33 Ready To return to Ready mode, press or scroll (< >) to 12/12/00 next SETUP mode to change. IJ25 Postage Meter User's Guide...

  • Page 27: Time, Time Out

    TIMEOUT (MINS) Press: If value incorrect press and start again. If value correct press to confirm: $0.33 Ready To return to Ready mode, press or scroll (< >) to 12/12/00 next SETUP mode to change. IJ25 Postage Meter User's Guide...

  • Page 28: Key Beep, Preset Postage

    PRESET POSTAGE Press: $0.33 If value incorrect press and start again. If value correct press to confirm: To return to Ready mode, press 0.33 or scroll (< >) to Ready next SETUP mode to change. 12/12/00 IJ25 Postage Meter User's Guide...

  • Page 29: Set-Up The Modem Telephone

    Using the Neopost Postage-On-Call® re-setting system, postage can be purchased from the Post Office. The telephone number of the Neopost re-setting center is stored in the postage meter. This is used when you want to purchase postage. If you are advised that this number has changed, it must be entered as detailed below.
  • Page 30 ) to the BLIND DIAL display and use the numeric < > Scroll ( key pad to enter the numer of seconds. Press to confirm. $0.33 Ready To return to Ready mode, press 12/12/00 twice. IJ25 Postage Meter User's Guide...

  • Page 31: Set-Up Registration

    AUDIT TRANSACTION USPS regulations require that your meter must be set at least once every three months. The IJ25 meter has an internal timer that tracks your reset activity. After three months without adding postage, a PO LOCKOUT message is displayed and can be cleared by performing a Clear Lockout transaction (see page 17).

  • Page 32: Maintain My Postage-On-Call Account

    ACCOUNT BALANCE ACCOUNT BALANCE ACCOUNT BALANCE ACCOUNT BALANCE ACCOUNT BALANCE ® You can use the Neopost Automated Postage-On-Call system to check your account. 1-800-867-3738 1-800-867-3738 Simply call 1-800-867-3738 1-800-867-3738 1-800-867-3738 and use your touchtone phone to enter your account number and select the Account Query menu.
  • Page 33 CALL ACCOUNT ARD DEPOSIT POST CALL ACCOUNT Standard Postage-On-Call accounts are prefunded and require that money be in your USPS trust account to add postage to your meter. After using the Neopost P Neopost P Neopost P Neopost P Neopost Postage...
  • Page 34 287-289 919-922 027-035 290-296 923-931 036-037 157-159 932-939 038-049 160-165 298-316 940-941 050-066 317-319 320-816 943-944 068-089 168-199 820-831 945-948 100-104 200-208 832-847 105-109 209-219 850-855 950-953 110-114 220-253 856-857 954-955 859-884 956-969 255-266 970-999 IJ25 Postage Meter User's Guide...

  • Page 35: Display Index/Troubleshooting

    Request a new card - ERRONEOUS FILE Call Helpdesk. Memory Card damaged. Request a new card - FILE NOT VALID Call Helpdesk. System Error Call Helpdesk. FONT MISSING Ink Cartridge older than Replace Ink Cartridge. INK EXPIRED 9 months. IJ25 Postage Meter User's Guide...
  • Page 36 Mail removed during print. Place mail firmly into the WARNING MAIL NOT PRESENT machine. Add Postage transaction not Press FUNDS key and select Add WARNING PENDING CREDIT completed. Postage to automatically finish transaction For Neopost Helpdesk call: 1-800-827-4543 IJ25 Postage Meter User's Guide...
  • Page 37 Error messages generally may be re-set, if error messages persist after taking the appropriate action and three attempts at reset have been made, call Neopost Helpdesk. Always quote your meter number and the error number to Neopost Helpdesk.
  • Page 38 Page No. Page No. CONNECTING CONFIRM AMOUNT ENTER AMOUNT HIGH VALUE HIGH VALUE OK? LOW POSTAGE PO LOCKOUT NO INK LOW INK PRESS FUNDS KEY REPLACE FILE? SCALE OVER TRANSACTING WELCOME TO IJ25 ZERO SCALE IJ25 Postage Meter User's Guide...

  • Page 39: Quick Reference Guide

    {POSTAGE USED POSTAGE USED POSTAGE USED POSTAGE USED POSTAGE AVAIL POSTAGE USED 221.36 578.64 < > 0.33 P a g e TOTAL ITEMS TOTAL ITEMS TOTAL ITEMS TOTAL ITEMS TOTAL ITEMS Ready 12/12/99 0.33 Ready 12/12/99 IJ25 Postage Meter User's Guide...
  • Page 40 > HIGH VALUE LOW POSTAGE USER PIN TIME SET UP SET UP SET UP SET UP SET UP > > > TIMEOUT KEY BEEP PRESET POSTAGE P a g e > > TELEPHONE REGISTRATION LANGUAGE IJ25 Postage Meter User's Guide...

  • Page 41: Order Supplies

    Pinwheel Labels (4 per sheet, 50 sheets per pkg.) ........7465252 Use only when printing meter stamps without advertisements IJ25 Getting Started Guide ..............80765 IJ25 Postage Meter User’s Guide ............80766 Power Supply Transformer ..............3900160R Modem Telephone Cable ..............3100028V Weighscale Cable ................
  • Page 42 C C C C C Gabon Kyrgyzstan Cambodia Gambia L L L L L Cameroon Georgia, Laos Canada Republic of Latvia Cape Verde Germany Lebanon Cayman Islands Ghana Lesotho Central African Republic 5 Gibraltar Liberia IJ25 Postage Meter User's Guide...
  • Page 43 O O O O O Suriname Oman Swaziland P P P P P Sweden Pakistan Switzerland Panama Syrian Arab Republic Papua New Guinea (Syria) Paraguay T T T T T Peru Taiwan Philippines Tajikistan Pitcairn Island IJ25 Postage Meter User's Guide...
  • Page 44 *80766* Publication No. 80766 Neopost Inc. 30955 Huntwood Ave., Hayward, CA 94544.

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