Display Index - Neopost ij25 User Manual

DISPLAY INDEX

In the course of operation, one of the following screen messages may be displayed. The
cause for the message and the appropriate actions are listed on the following pages.
SCREEN DISPLAY
ACCOUNT HELD
AMOUNT TOO BIG
CHECK FUNDS
AMOUNT TOO
SMALL
INCREASE AMOUNT
BAD CARD
BAD STORAGE
BUSY
TRY LATER
CONFIG. MISSING
CONNECTION
ERROR PLEASE
RETRY
CONNECTION LOST
CREDIFON ERROR
CALL HELPDESK
ERRONEOUS FILE
FILE NOT VALID
FONT MISSING
INK EXPIRED
32
CAUSE
Credifon Account on hold.
Requested credit exceeds meter Choose lower value and retry.
Requested credit less than £10. Choose larger amount and
retry.
Memory Card damaged.
Load Memory Card failed.
Credifon Busy.
System Error
Connection to Credifon lost.
Connection to Credifon lost.
Credifon Error.
Memory Card damaged.
Memory Card damaged.
System Error
Ink Cartridge older than
9 months.
REMEDY
Call the Helpdesk.
limit.
Request a new card -
Call Helpdesk.
Reload Memory Card.
Please try later.
Call Helpdesk.
Check the connection to the
telephone line and retry.
Check the connection to the
telephone line and retry.
Call Helpdesk.
Request a new card -
Call Helpdesk.
Request a new card -
Call Helpdesk.
Call Helpdesk.
Replace Ink Cartridge.
F r a n k i n g M a c h i n e U s e r ' s G u i d e