Troubleshooting
Document Prints from Wrong Tray
Probable Causes
Application and print driver have conflicting
tray selections.
Printer is Making Unusual Noises
Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the
printer.
Automatic 2-Sided Printing Problems
Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
Date and Time Are Incorrect
Probable Causes
The Date and Time Setup is set to Manual
(NTP Disabled).
The time zone, date, or time is set incorrectly. Set the time zone, date, and time manually. For details, see
®
226
Xerox
WorkCentre
User Guide
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note:
for the source tray on the printer.
Solutions
Open and close the tray from which you are printing.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox
Solutions
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Sizes and Weights for Automatic 2-Sided Printing
On the print driver Printing Options tab, select 2-sided
Printing.
Solutions
To change the Date and Time to Automatic, enable NTP in Xerox
CentreWare
Administrator Guide at
www.xerox.com/office/WC7220_WC7225docs.
the Date and Time at the Control Panel
®
7220/7220i/7225/7225i Color Multifunction Printer
To have the print driver select the tray, enable Auto Selection
®
Internet Services. For details, see the System
®
service representative.
Supported Paper
on page 53.
Setting
on page 43.
®