Action
Step 5
a
Make sure the sensor (mailbox diverter plunger HP) is aligned and
properly seated.
b
Reseat the sensor cable on the sensor side. Reseat also the sensor
connector J8 on the controller board. POR the machine.
Does the error remain?
Step 6
Reseat all the connectors on the controller board. POR the machine.
Does the error remain?
45y paper jams
[x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451]
1
Open the rear staple finisher door.
2
Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Yes
Replace the sensor
(mailbox diverter
plunger HP). See
"Sensor (mailbox
diverter plunger HP)
removal" on page
810.
If the error persists,
then go to step 6.
Replace the controller
board. See
controller board
removal" on page
809.
If the error persists,
then replace the
mailbox assembly. See
"Mailbox option
removal" on page
791.
Diagnostic information
167
No
The problem is solved.
The problem is solved.
"Mailbox
7463