Action
Step 12
Check the right media stack flap:
•
Check for damage.
•
Check if it is not dislodged from its original position.
•
Check if it has no problem moving when manually actuated.
Is the component functional and free of damage?
Step 13
Open the left cover, reseat all connectors on the controller board and then
POR the machine.
Does the error remain?
Finisher main motor jam service check
Action
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. See
"Stapler/offset stacker lower interface cable
removal" on page
754.
Remove the left cover. Reseat the cable J15 on the controller board, then
POR the machine.
Does the error remain?
Step 3
Check the main motor connections. Reseat the motor cable J3 on the
controller board.
Does the error remain?
Yes
Go to step 13.
Replace the controller
board. See
offset stacker
controller board
removal" on page
756.
If the error persists,
then replace the staple
finisher option. See
"Staple finisher/offset
stacker option
removal" on page
723.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
179
No
Replace the right
media stack flap. See
"Media stack flap
(right) removal" on
page
736.
The problem is solved.
"Stapler/
No
Replace the upper
interface cable of the
printer.
The problem is solved.
The problem is solved.
7463