Error code
Description
335.64
Hardware Error—tray 3 lift plate failed to reach its
home position
341 error messages
321–345 error messages
Error code
Description
341.51
No encoder feedback detected from the tray 4
pick/lift motor.
341.52
Motor stop error—the tray 4 pick/lift motor kept on
running some time after the motor was commanded
to stop.
341.53
The tray 4 pick/lift motor went over the normal speed
342 error messages
321–345 error messages
Error code
Description
342.54
250/550‑sheet trays: No encoder feedback detected
from the tray 4 transport motor.
342.54
HCIT: No encoder feedback detected from the tray 4
transport motor.
342.55
250/550‑sheet trays: Motor stop error—the tray 4
transport motor kept on running some time after the
motor was commanded to stop.
342.55
HCIT: Motor stop error—the tray 4 transport motor
kept on running some time after the motor was
commanded to stop.
342.56
250/550‑sheet trays: The tray 4 transport motor went
over the normal speed.
342.56
HCIT: The tray 4 transport motor went over the
normal speed.
Action
Go to
"HCIT lift plate failure service check" on
page
299.
Action
Go to
"250/550-sheet media feeder failure service
check" on page
Action
Go to
"250/550-sheet transport motor failure
service check" on page
Go to
"HCIT transport motor failure service check"
on page
Go to
"250/550-sheet transport motor failure
service check" on page
Go to
"HCIT transport motor failure service check"
on page
Go to
"250/550-sheet transport motor failure
service check" on page
Go to
"HCIT transport motor failure service check"
on page
Diagnostic information
290
291.
293.
296.
293.
296.
293.
296.
7463