The Left And Right Sound Is Unbalanced Or Reversed - Sony STR-ZA5000ES User Manual

[AMP] if you want to listen to the sound from the receiver only.
If the receiver is connected to a video device such as a projector and operated in the main
zone, sound may not be output from the receiver. In this case, set [Audio Out] to [AMP] in
the [HDMI Setup] menu.
If a video device such as a projector is connected to the HDMI OUT B (ZONE 2) jack and
[HDMI Out B Mode] is set to [Zone2], sound may not be output from the receiver. In this
case, set [Zone2 Audio Out] to [AMP] in the [HDMI Setup] menu.
You cannot listen to the sound of a device connected to the receiver while TV input is
selected on the receiver.
Be sure to change the input of the receiver to HDMI if you want to watch a program on a
device connected via HDMI connection to the receiver.
Change the TV channel if you want to watch a TV broadcast.
Be sure to select the correct device or input when watching a program from a device
connected to the TV. Refer to the section on this operation in the operating instructions
of the TV.
When using the Control for HDMI function, you cannot control connected devices using the
remote control of the TV.
Some devices and TVs need to be set up. Refer to the operating instructions supplied
with each device and TV.
Change the input of the receiver to the HDMI input connected to the device.
Check that the selected digital audio input jack is not assigned to another input.
[188] Troubleshooting Sound
There is no sound from the TV via the HDMI OUT A
jack when using the Audio Return Channel function.
Make sure [Audio Return Channel] is set to [On] in the [HDMI Setup] menu.
Make sure [Input Mode] for the TV input is set to [Auto].
Make sure your TV supports the Audio Return Channel (ARC) function.
If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one
that supports the Audio Return Channel (ARC) function.
Make sure your TV is connected to the HDMI OUT A jack of the receiver.
Make sure the HDMI OUTPUT setting is set to [HDMI A] or [HDMI A+B].
[189] Troubleshooting Sound
The Dolby Atmos-compatible sound played back on
the TV is not output from the receiver.
Connect the receiver to an HDMI input jack of the TV which supports the Audio Return
Channel (ARC) function, and then perform the operation described in "If you use a TV
compatible with Dolby Digital Plus output."
[190] Troubleshooting Sound

The left and right sound is unbalanced or reversed.

Check that the speakers and device are connected correctly and securely.
Adjust the sound level parameters using the [Speaker Setup] menu.
[191] Troubleshooting Sound
Dolby Digital or DTS multi-channel sound is not
reproduced.
Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.
When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure
the digital audio output setting of the connected device is available.
Set [Audio Out] to [AMP] in the [HDMI Setup] menu.
You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD, DTS:X
Master Audio, Dolby Atmos), DSD and Multi Channel Linear PCM with an HDMI
connection.
[192] Troubleshooting Sound
No sound is heard from specific speakers when the
receiver decodes the DTS audio signals or performs