Sony STR-ZA5000ES User Manual page 5

Using the menu on the display panel
Operating the receiver with the menu on the display panel [163]
Viewing information on the display panel [164]
Reverting to the factory default settings
Reverting to the factory default settings [165]
Troubleshooting
Error messages
PROTECTOR [166]
UPDATE FAILED [167]
FAN STOPPED [168]
List of messages after Auto Calibration measurements [169]
Network features message list [170]
General
The receiver is turned off automatically. [171]
The receiver does not turn on after performing USB Update or Network Update.
[172]
The receiver does not turn on even when the TV is turned on. [173]
The receiver turns off when the TV is turned off. [174]
The receiver does not turn off even when the TV is turned off. [175]
Image
No image appears on the TV screen. [176]
No 3D content appears on the TV screen. [177]
No 4K content appears on the TV screen. [178]
No image is output to the TV screen when the receiver is in standby mode. [179]
The home menu does not appear on the TV screen. [180]
The display panel is turned off. [181]
Image does not appear on the TV screen when the receiver is not turned on. [182]
When the language for the on-screen display of the TV is changed, the on-screen
display language of the receiver is changed simultaneously. [183]
Sound
No sound or only a very low level of sound is heard, no matter which device is
selected. [184]
There is severe humming or noise. [185]
No sound or only a very low level of sound is heard from specific speakers. [186]
There is no sound from a specific device. [187]
There is no sound from the TV via the HDMI OUT A jack when using the Audio
Return Channel function. [188]
The Dolby Atmos-compatible sound played back on the TV is not output from the
receiver. [189]
The left and right sound is unbalanced or reversed. [190]
Dolby Digital or DTS multi-channel sound is not reproduced. [191]
No sound is heard from specific speakers when the receiver decodes the DTS
audio signals or performs Neural:X processing. [192]
The surround effect cannot be obtained. [193]
A test tone is not output from the speakers. [194]
A test tone is output from a different speaker than the speaker displayed on the TV
screen. [195]
No sound is output from the TV when the receiver is in standby mode. [196]
Tuner
The FM reception is poor. [197]
The FM stereo reception is poor. [198]
You cannot tune to radio stations. [199]
USB devices
A USB device is not recognized. [200]
A USB device cannot be connected to the USB port. [201]
Network connection