Placing A Call On Hold; Retrieving A Held Call - Yealink SIP-T21 E2 User Manual

To place a call on public hold:
1. Press the Hold soft key on phone A when party A and party C are talking.
The line key LEDs on phone A slow flash green and phone B slow flash red when
the shared line call is placed on hold.
To place a call on private hold:
1. Press the PriHold soft key or private hold key on phone A when there is an active
call on the shared line (You may need to press the More soft key to see the PriHold
soft key).
The line key LED slow flashes green on phone A when the shared line call is placed
on private hold.
The line key LED illuminates solid red on phone B when the shared line call is
placed on private hold.
To retrieve a call placed on public hold:
You can retrieve the public held call on either phone A or phone B.
To retrieve the call on phone A:
1. Press the line key with the slow flashing green LED indicator or the Resume soft key.
The conversation between phone A and phone C is retrieved.
To retrieve the call on phone B:
Do one of the following:
- Press the line key with the slow flashing red LED indicator.
Advanced Phone Features
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