To Answer Multiple Calls On The Shared Line - Yealink SIP-T21 E2 User Manual

User Guide for the SIP-T21(P) E2 IP Phone
The LED indicators of the line key 1 on phone A will illuminate solid red and phone B
will illuminate solid green.

To answer multiple calls on the shared line:

An incoming call arrives on the shared line when there is an active call on phone A's line
key 1. The LED indicators of the line key 2 on both phone A and phone B will fast flash
green. You can answer the incoming call on either phone A or phone B. The LCD screen
of phone A displays the information of the incoming call (e.g., "Incoming call: 4604
Yealink").
Note
Make sure call waiting feature is enabled on phone A. For more information, refer to
Waiting on page 93.
Do one of the following on phone A:
Press the line key 2. Phone B stops ringing.
-
- Press the Answer soft key. Phone B stop ringing.
Press
-
Press
The incoming call is answered and the original call is placed on hold. The LED
indicators of the line key 1 on phone A will slow flash green and phone B will slow
flash red indicating that there is the held call on the line key 1. The LED indicators of
the line key 2 on phone A will illuminate solid green and phone B will illuminate solid
red indicating that there is an active call on the line key 2.
You can also answer the call on phone B. Do one of the following on phone B:
Press the line key 2. Phone A stop ringing.
-
- Press
The LED indicators of the line key 2 on phone A will illuminate solid red and phone B
will illuminate solid green indicating that there is an active call on the line key 2.
Meanwhile, The LED indicators of the line key 1 phone A will illuminate solid green
and phone B will illuminate solid red indicating that there is an active call on the line
key 1.
Note
If the number of incoming calls is greater than the configured line keys, the line keys will
be used by sequence circulation.
132
to access the new call.
or the Answer soft key. Phone B stop ringing.
or the Answer soft key. Phone A stop ringing.
Call