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Table Of Contents - Yealink SIP-T21 E2 User Manual

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User manual (182 pages)

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Quick start manual (8 pages)

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Quick installation manual (4 pages)

Table Of Contents

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Table of Contents

Gnu Gpl Information4

About This Guide5

Table Of Contents7

Hardware Component Instructions11

Icon Instructions11

Led Instructions11

User Interfaces11

Documentations11

Power Indicator Led15

Line Key Led (Associated With A Shared Line)16

Line Key Led (Associated With A Bridged Line)16

Phone User Interface17

Web User Interface17

Busy Lamp Field (Blf)18

Call Recording18

Multicast Paging19

Music On Hold19

Automatic Call Distribution (Acd)19

Shared Call Appearance (Sca)19

Bridged Line Appearance (Bla)19

Getting Started21

Packaging Contents21

Phone Installation21

Phone Initialization21

Basic Network Settings21

Optional Accessories22

Handset & Handset Cord22

Ethernet Cable22

Power Adapter23

Attach The Stand24

Connect The Handset And Optional Headset24

Connect The Network And Power24

Power Over Ethernet25

To Connect The Ac Power25

Automatic Phone Initialization26

Dhcp (Dynamic Host Configuration Protocol)26

To Configure The Ip Address Mode Via Phone User Interface27

To Configure Pppoe Via Phone User Interface29

Customizing Your Phone31

General Settings31

To Change The Language For The Web User Interface33

To Configure The Sntp Settings Via Phone User Interface33

To Configure The Time And Date Manually Via Phone User Interface34

To Configure The Time And Date Format Via Phone User Interface34

Administrator Password35

The Date Formats Available35

To Activate The Phone Lock Via Phone User Interface37

To Change The Phone Unlock Pin Via Phone User Interface37

To Unlock The Phone Via Phone User Interface38

To Deactivate The Phone Lock Via Phone User Interface38

Audio Settings39

To Adjust The Volume When The Phone Is During A Call39

To Select A Ring Tone For The Phone Via Phone User Interface40

To Select A Ring Tone For The Account Via Phone User Interface40

To Upload A Custom Ring Tone For Your Phone Via Web User Interface40

Contact Management41

Local Directory43

Adding Groups43

Editing Groups44

Deleting Groups44

Adding Contacts Manually45

Editing Contacts47

Adding Contacts From Remote Phone Book47

Deleting Contacts48

To Delete A Contact From The Local Directory48

Placing Calls To Contacts49

Searching For Contacts49

Search Source List In Dialing50

To Search For A Contact In The Enabled Search Source Lists51

Importing/Exporting Contact Lists52

To Import A Csv File Of Contact List Via Web User Interface52

To Add A Contact To The Blacklist Directory From The Local Directory54

Remote Phone Book55

To Access Your Remote Phone Book Via Phone User Interface55

To Search For A Contact In The Remote Phone Book56

To Place A Call From The Remote Phone Book56

Call History Management57

To Place A Call From The Call History List58

To Add A Contact To The Local Directory From The Call History List58

To Delete An Entry From The Call History List58

To Delete All Entries From The Call History List58

System Customizations59

Logo Customization59

Headset Mode Activation/Deactivation60

Headset Prior60

Direct Pickup64

When Dnd Is In Phone Mode68

When Dnd Is In Custom Mode68

Group Listening68

Programmable Keys69

Account Management70

Switch Account Up70

Switch Account Down70

Account Registration71

To Disable An Account Via Phone User Interface71

To Register An Account Via Phone User Interface71

Multiple Line Keys Per Account72

To Add A Replace Rule Via Web User Interface73

To Edit A Replace Rule Via Web User Interface74

To Delete One Or More Replace Rules Via Web User Interface74

To Add A Dial-Now Rule Via Web User Interface74

Delay Time For Dial-Now Rule75

Emergency Number78

Basic Call Features81

Placing Calls81

To Place A Call Using The Handset82

To Place A Call Using The Hands-Free Speakerphone Mode82

To Place Multiple Calls83

Answering Calls84

Answering When Not In Another Call84

Answering When In Another Call84

Redialing Numbers85

Recent Call In Dialing85

Call Completion88

To Use Call Completion89

Call Hold/Resume90

Do Not Disturb (Dnd)91

To Configure The Dnd Mode Via Web User Interface92

To Activate Dnd In Custom Mode For A Specific Account93

To Activate Dnd In Custom Mode For All Accounts94

To Configure The Dnd Authorized Numbers Via Web User Interface94

Static Forwarding95

To Configure The Forward Authorized Numbers Via Web User Interface101

To Disable Call Forward In Phone Mode101

Call Transfer102

Dynamic Forwarding102

Call Waiting103

To Perform An Attended Transfer103

Local Conference104

To Configure Call Waiting Via Phone User Interface104

To Set Up A Local Conference Call104

Network Conference105

To Join Two Calls In A Conference105

To Configure Network Conference Via Web User Interface106

To Set Up A Network Conference Call106

Directed Call Pickup108

To Pick Up A Call Directly109

Group Call Pickup110

Anonymous Call112

To Place An Anonymous Call112

Anonymous Call Rejection113

Advanced Phone Features115

Budy Lamp Field115

Led Instructions On115

Outgoing Intercom Calls122

Incoming Intercom Calls123

Using Intercom124

Intercom Mute124

Intercom Tone124

Intercom Barge124

Sending Rtp Stream125

Receiving Rtp Stream128

Paging Priority Active128

Using Multicast Paging130

To Configure Music On Hold Server Via Web User Interface131

To Configure An Acd Key Via Phone User Interface132

To Log Into The Acd System132

Configuring Sca Feature On The Ip Phone133

To Configure The Auto Linekeys Feature Via Web User Interface134

Configuring Private Hold Soft Key Or Private Hold Key138

Configuring Call Pull Feature139

To Configure A Private Hold Key Via Phone User Interface139

To Configure The Call Pull Feature Access Code Via Web User Interface139

Using Sca Feature On The Ip Phone140

To Place Multiple Calls On The Shared Line141

To Answer Multiple Calls On The Shared Line142

Placing A Call On Hold143

Retrieving A Held Call143

Barging In An Active Call144

To Retrieve A Call From Another Shared Phone146

Configuring Bla Feature On The Ip Phone147

Using Bla Feature On The Ip Phone150

To Place Multiple Calls On The Bridged Line151

Short Message Service (Sms)152

To Read A Text Message153

To Send A Text Message153

To Reply A Text Message154

To Delete A Text Message154

To Leave A Voice Mail155

To Configure Voice Mail Access Codes Via Phone User Interface155

Message Waiting Indicator (Mwi)156

To Configure Subscribe For Mwi Via Web User Interface157

Troubleshooting159

Why Is The Lcd Screen Blank?159

Why Does the Phone Display "Network Unavailable"?159

Why Doesn't the Phone Display Time and Date Correctly?159

Three Ways To Obtain The Mac Address Of A Phone160

Why Can't I Get a Dial Tone?160

Why Doesn't the Phone Ring?160

Why Can't I Receive Calls?160

What Is The Difference Between User Name, Register Name/Display Name?161

Why Does The Phone Play A Tone When There Is A Call On Hold?161

How To Change The User Password?162

How To Make A Call Using Srtp?162

How To Reboot The Phone?163

How To Export Pcap Trace?164

How To Export System Log?164

How To Upgrade Firmware?165

How To Reset The Phone?166

To Reset The Phone Via Phone User Interface166

Service Agreements167

Regulatory Notices167

Appendix A-Time Zones169

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