Call Transfer; Dynamic Forwarding - Yealink SIP-T21 E2 User Manual

User Guide for the SIP-T21(P) E2 IP Phone
2. Press
3. Press
soft key.
4. Press
forward.
5. Press the Save soft key to accept the change.

Dynamic Forwarding

To forward an incoming call to another party:
1. When the phone is ringing, press the FWD soft key.
2. Enter the number you want to forward the incoming call to.
3. Press
The LCD screen prompts a call forward message.
Note
When the phone forwards a call, a prompt window will pop up by default, if you want to
disable the feature, contact your system administrator for more information.
You can transfer a call to another party in one of three ways:
Blind Transfer: Transfer a call directly to another party without consulting.

Semi-Attended Transfer: Transfer a call when the target phone is ringing.

Attended Transfer: Transfer a call with prior consulting.

To perform a blind transfer:
1. Press
2. Enter the number you want to transfer the call to.
3. Press
Then the call is connected to the number to which you are transferring.
To perform a semi-attended transfer:
1. Press
92
or to select the desired account and then press the Enter soft key.
or to select the desired forwarding type and then press the Enter
or , or the Switch soft key to select Disabled to disable the call
, , or the Send soft key.
or the Tran soft key during a call.
or the Tran soft key to complete call transfer.
or the Tran soft key during a call.