Acd Login / Logout; Acd Agent Available / Unavailable; Server Redundancy - Polycom SoundPoint IP 300 Administrator's Manual

Administrator's Guide - SoundPoint

3.6.3 ACD login / logout

The phone allows ACD (Automatic Call Distribution) login and logout. This feature
depends on support from a SIP server.
Central
(boot
server)
Local

3.6.4 ACD agent available / unavailable

The phone supports ACD (Automatic Call Distribution) agent available and unavail-
able. This feature depends on support from a SIP server.
Central
(boot
server)
Local

3.6.5 Server Redundancy

The phone can be configured with multiple SIP servers, one primary and one or more
backup. The phone will switch to a backup server when the current primary server
fails. Backup server configuration can be static or can use advanced DNS methods. In
68
® ®
IP / SoundStation IP
Configuration file: Turn this feature on or off.
sip.cfg
•
Configuration file: Enable this feature per registration.
phone1.cfg
•
Web Server None.
(if enabled)
Local Phone User None.
Interface
Configuration file: Turn this feature on or off.
sip.cfg
•
Configuration file: Enable this feature per registration.
phone1.cfg
•
Web Server None.
(if enabled)
Local Phone User None.
Interface
Copyright © 2006 Polycom, Inc.
For more information, refer to 4.6.1.24 Feature <fea-
ture/> on page 144.
For more information, refer to 4.6.2.1 Registration
<reg/> on page 149.
For more information, refer to 4.6.1.24 Feature <fea-
ture/> on page 144.
For more information, refer to 4.6.2.1 Registration
<reg/> on page 149.
Features