Polycom Version 1.4.x 17 Administrator's Manual

Sip 1.4.0 soundpoint/soundstation ip sip

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Administrator Guide

SoundPoint

/SoundStation

IP SIP

Version 1.4.x

17 November 2004

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Summary of Contents for Polycom Version 1.4.x 17

Page 2 Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www.polycom.com Part Number: 1725-11518-140 Rev A Copyright © 2004 Polycom, Inc. All rights reserved.
Page 3: Table Of Contents
3.1.14 Do-Not-Disturb... 26 3.1.15 Handset, Headset, and Speakerphone ... 26 3.1.16 Local Contact Directory ... 27 3.1.16.1 Local Contact Directory File Format...28 3.1.17 Local Digit Map ... 30 ® Table of Contents Copyright © 2004 Polycom, Inc. Table of Contents...
Page 4 3.3.11 Automatic Gain Control (AGC)... 45 3.4 Presence and Instant Messaging Features ...45 3.4.1 Presence ... 45 3.4.2 Instant Messaging ... 46 3.5 Localization Features ...46 3.5.1 Multilingual User Interface ... 46 ® ® IP / SoundStation Copyright © 2004 Polycom, Inc. Table of Contents...
Page 5 4.6.1.2 User Preferences <user_preferences/> ...69 4.6.1.3 Tones <tones/> ...70 4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/> ...72 4.6.1.5 Sound Effects <sound_effects/>...73 4.6.1.6 Voice Settings <voice/> ...78 4.6.1.7 Quality of Service <QOS/> ...86 ® Copyright © 2004 Polycom, Inc. Table of Contents...
Page 6 5.1.4.5 5xx Responses - Server Failure ...136 5.1.4.6 6xx Responses - Global Failure ...136 5.1.5 Hold Implementation... 137 5.1.6 Reliability of Provisional Responses... 137 5.1.7 Transfer... 137 5.1.8 Third Party Call Control... 137 ® ® IP / SoundStation Copyright © 2004 Polycom, Inc. Table of Contents...
Page 7 5.2.1 RFC and Internet Draft Support... 138 5.2.2 Request Support... 138 5.2.3 SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE)... 139 5.2.4 Shared Call Appearance Signaling ... 139 5.2.5 Bridged Line Appearance Signaling ... 139 Copyright © 2004 Polycom, Inc.
Page 9: Overview
7 8 9 1011 12 1 2 3 4 5 6 Switches 7 8 9 1011 12 1 2 3 4 5 6 Local Application 10/100 Server Ethernet Copyright © 2004 Polycom, Inc. Overview PSTN PSTN Gateway Modem Bank Voice Bridge Local Boot Server...
Page 11: Installation And Operation
The boot server also facilitates automated application upgrades, diagnostics, and a measure of fault tolerance. ® Boot Server config overrides directory 0004f2002999-phone.cfg 0004f2002999-boot.log 0004f2002999-directory.cfg 0004f2002999-app.log SoundPoint IP Local User Interface MAC 00:04:f2:00:29:99 Copyright © 2004 Polycom, Inc. Installation and Operation event log files Local Web Server...
Page 12: Installation Process
If file uploads are permitted, the boot server allows these local changes to be backed up automatically. Polycom recommends the boot server central provisioning model for installations involving more than a few phones. The investment required is minimal in terms of time and equipment, and the benefits are significant.
Page 13: Dhcp Or Manual Tcp/Ip Setup
2.2.1.1 DHCP or Manual TCP/IP Setup Basic network settings can be derived from DHCP or entered manually using the phone’s LCD-based user interface. Polycom recommends using DHCP where possi- ble to eliminate repetitive manual data entry. The following table shows the manually entered networking parameters that may be...
Page 14: Local User Interface Setup Menus
Note: Disabled when DHCP client is enabled. dotted-decimal IP Phone’s default router. address dotted-decimal IP SNTP server from which the phone will obtain address the current time. domain name string Copyright © 2004 Polycom, Inc. Installation and Operation Setup soft...
Page 15 Server Menu. For more information, see 2.2.1.2.3 Server Menu on page 8. Custom+Opt.66 Custom+Opt.66: The phone will first use the custom option if present or use Option 66 if the custom option is not present. Copyright © 2004 Polycom, Inc. Installation and Operation...
Page 16: Server Menu
FTP, Trivial FTP dotted-decimal IP address domain name string any string any string Copyright © 2004 Polycom, Inc. Installation and Operation Description When set to FTP, the phone will use the File Transfer Protocol (FTP) to obtain configuration and phone application files from the boot server.
Page 17: Reset To Factory Defaults
6. The boot server copy of the application images and configuration files can be used to “repair” a damaged phone configuration in the same way that system repair disks work for PCs. The following sections discuss the available configuration options. ® Copyright © 2004 Polycom, Inc. Installation and Operation...
Page 18: Centralized Configuration
The master configuration file, which references the other files and is always down- loaded and parsed by the phone, will need to change to reflect these name changes. Polycom does not recommend TFTP boot servers for actively managed systems. File name management is the responsibility of the System Administrator.
Page 19 If a phone does not find its own <Ethernet address>.cfg file, it will use this one, and establish a baseline configuration. This file is part of the standard Polycom distribution of configuration files. It should be used as the template for the <Ethernet address>.cfg files.
Page 20 Typical parameters include the IP address of an application server. All phones in an installation usually share application-specific files. This file would normally be modified from Polycom tem- plates. Contain parameters unique to a particular phone user. Typical parameters include: •...
Page 21 2.2.2.1.3 Deploying a Boot Server for the Phones The following table describes the steps required for successful deployment of a boot server for SoundPoint ® ® ® IP and SoundStation IP phones. These instructions assume Copyright © 2004 Polycom, Inc. Installation and Operation...
Page 23: Local Phone Configuration
Web Server <HTTPD/> on page 91. The phone’s local user interface also permits ® Instructions: Polycom recommends allowing file uploads to the FTP server where the security environment permits. This allows event log files to be uploaded and changes made by the phone user to the configuration (via the web server and local user interface) and changes made to the directory to be backed up.
Page 24 The administrator password can be used anywhere that the user pass- word is used. Factory default passwords are: • User password: 123 • Administrator password: 456 Requires administrator password. Requires user password. Requires user password. Copyright © 2004 Polycom, Inc. Installation and Operation...
Page 25: Features
® ® IP. References are made frequently to 4.6 Config- Enable or disable all call lists or individual call lists. • For more information, see 4.6.1.21 Feature <feature/> on page 109. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 26: Call Waiting
Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. Changes will perma- nently override global settings unless deleted via the Reset User Settings menu selection. Local Telephone None. User Interface Copyright © 2004 Polycom, Inc. Features...
Page 27: Configurable Feature Keys
None. Set the key scrolling timeout, key functions, and sub-point- ers for each key (usually not necessary). • For more information, see 4.6.1.13 Keys <keys/> on page 96. None. None. ® Copyright © 2004 Polycom, Inc. Features IP 4000 models.
Page 28 OPER SoundPoint IP 500 SIP Key Layout Directories Conference Services Call Lists Conference Transfer PQRS Redial PQRS OPER Copyright © 2004 Polycom, Inc. Menu Do Not Disturb Redial WXYZ Hold Hold WXYZ Key ID Menu Messages Do Not Disturb WXYZ...
Page 29 IP / SoundStation ® SoundPoint IP 600 SIP Key Layout Directories Services Conference Transfer PQRS WXYZ Redial PQRS WXYZ Hold OPER OPER SoundStation IP 4000 SIP Key Layout Copyright © 2004 Polycom, Inc. Features Menu Messages Do Not Disturb Hold Key ID...
Page 30 Dialpad3 Dialpad2 Dialpad2 Dialpad1 Dialpad1 SoftKey4 SoftKey4 SoftKey3 SoftKey3 SoftKey2 SoftKey2 SoftKey1 SoftKey1 Conference Services CallHistory Directories Copyright © 2004 Polycom, Inc. Features IP 4000 Function Dialpad1 Dialpad2 Dialpad3 VolUp Handsfree ArrowUp Dialpad4 Dialpad5 Dialpad6 VolDown Select Dialpad7 Dialpad8 Dialpad9...
Page 31: Connected Party Identification
IP 600 Function Services Line6 Directories Conference Line3 Line2 Line2 Line1 Line1 Line3 Redial Redial Transfer Transfer Headset Headset MicMute Handsfree Handsfree Hold Line4 Line5 Copyright © 2004 Polycom, Inc. Features IP 4000 Function ® IP, if using the default...
Page 32: Message Waiting Indication
Changes are saved to local flash and backed up to <Ethernet address>phone-.cfg on the boot server and will permanently override global settings unless deleted via the Reset User Set- tings menu selection. Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Features...
Page 33: Distinctive Ringing
Reset User Settings menu selection. Specify the mapping of Alert-Info strings to call waiting types. • For more information, see 4.6.2.1.3.2 Alert Informa- tion <alertInfo/> on page 116. Copyright © 2004 Polycom, Inc. Features...
Page 34: Do-Not-Disturb
IP phones come standard with a handset and a dedicated connector is ® IP 4000 phones are full-duplex speakerphones. Configuration file: Enable or disable persistent headset mode. ipmid.cfg • For more information, see 4.6.1.2 User Preferences <user_preferences/> on page 69. Copyright © 2004 Polycom, Inc. Features ® phones...
Page 35: Local Contact Directory
For information on file format, see 3.1.16.1 Local Contact Directory File Format on page 28. This file can be created manually using an XML editor. • For information on file format, see 3.1.16.1 Local Contact Directory File Format on page 28. Copyright © 2004 Polycom, Inc. Features...
Page 36: Local Contact Directory File Format
<Ethernet address>-directory.xml if this is configured. When the phone boots, the boot server copy of the directory, if present, will overwrite the local copy. /> /> Copyright © 2004 Polycom, Inc. Features...
Page 37 If 1, automatically rejects callers that match the directory entry. buddywatching If 1, add this contact to the list of watched phones. buddyblock If 1, block this contact from watching this phone. Copyright © 2004 Polycom, Inc. Features...
Page 38: Local Digit Map
Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. Changes will permanently override global settings unless deleted via the Reset User Settings menu selection. Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Features Send...
Page 39: Shared Call Appearances
• For more information, see 4.6.3.1 Registration <reg/> on page 121. Specify per-registration whether diversion should be dis- abled on shared lines. • For more information, see 4.6.3.3 Diversion <divert/> on page 124. Copyright © 2004 Polycom, Inc. Features...
Page 42: Soft Key-Driven User Interface
Local Phone User None. Interface XML file: <Ethernet address>-directory.xml Copyright © 2004 Polycom, Inc. The <sd>x</sd> element in the <Ethernet address>-directory.xml file links a directory entry to a speed dial resource within the phone. Speed dial entries are mapped auto-...
Page 43: Time And Date Display
Set the basic SNTP settings. • For more information, see 4.6.1.8.2 Time Synchro- nization <SNTP/> on page 88. Set daylight savings parameters. • For more information, see 4.6.1.8.2 Time Synchro- nization <SNTP/> on page 88. Copyright © 2004 Polycom, Inc. Features...
Page 44: Idle Display Animation
To change the position of the idle display animation. • For more information, see 4.6.1.15.4.2 Graphic Icons <gi/> <IP_300/>, <IP_500/>, <IP_600/> and <IP_4000/> on page 102. Web Server None. (if enabled) Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Features...
Page 45: Call Management Features
The alternative is RFC 3264 (a=sen- donly or a=inactive). . Use the SIP Configuration menu to specify whether or not to use RFC 2543 (c=0.0.0.0) outgoing hold signalling. The alternative is RFC 3264 (a=sendonly or a=inactive). Copyright © 2004 Polycom, Inc. Features...
Page 46: Call Transfer
For more information, see 4.6.2.1.3.5 Conference Setup <conference/> on page 118. Web Server None. (if enabled) Local Phone User None. Interface 4000, conferences are not available if the G.729 codec is enabled on the phone. Copyright © 2004 Polycom, Inc. Features...
Page 47: Directed Call Pick-Up
They will perma- nently override global settings unless deleted via the Reset User Settings menu selection. Turn this feature on or off. • For more information, see 4.6.1.21 Feature <feature/> on page 109. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 48: Group Call Pick-Up
Local Phone User None. Interface Configuration file: Turn this feature on or off. ipmid.cfg • For more information, see 4.6.1.21 Feature <feature/> on page 109. Web Server None. (if enabled) Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Features...
Page 49: Last Call Return
For more information, see 4.6.1.21 Feature <feature/> on page 109. Specify the string sent to the server for last-call-return. • For more information, see 4.6.1.10 Call Handling Configuration <call/> on page 92. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 50: Local Conference Mixing
Reset User Settings menu selection. Local Phone User None. Interface Configuration file: Enable or disable VAD and set the detection threshold. ipmid.cfg • For more information, see 4.6.1.6.10 Voice Activity Detection <VAD/> on page 86. Copyright © 2004 Polycom, Inc. Features...
Page 51: Dtmf Tone Generation
Enable or disable RFC 2833 support in SDP offers and spec- ify the payload value to use in SDP offers. • For more information, see 4.6.1.3.1 Dual Tone Multi- Frequency <DTMF/> on page 70. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 52: Acoustic Echo Cancellation (Aec)
Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. Changes will per- manently override global settings unless deleted via the Reset User Settings menu selection. Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Features Effective Sample audio band- Rate Frame Size...
Page 53: Background Noise Suppression (Bns)
4. Notification when a change in monitored status occurs will be available in a subsequent release. ® This increases the effective user-phone radius ® ® Windows Messenger and MSN . Phone status changes are Copyright © 2004 Polycom, Inc. Features ® Messenger version 4.7...
Page 54: Instant Messaging
<Ethernet address>-directory.xml if this is configured. When the phone boots, the boot server copy of the directory, if present, will overwrite the local copy. ® IP 300 have multilingual user interfaces. The System Copyright © 2004 Polycom, Inc. Features...
Page 55 U+30A0 - U+30FF U+3100 - U+312F U+3130 - U+318F U+31A0 - U+31BF U+3200 - U+327F U+3300 - U+33FF U+4E00 - U+9FFF U+AC00 - U+D7A3 U+F900 - U+FAFF U+FF00 - U+FFFF Copyright © 2004 Polycom, Inc. Features ® IP 600 and SoundStation ®...
Page 56: Downloadable Fonts
Interface tings menu. Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. Changes will permanently override global settings unless deleted via the Reset User Settings menu selection. Copyright © 2004 Polycom, Inc. Features...
Page 57: Advanced Server Features
For more information, see 4.6.1.4 Sampled Audio for Sound Effects <sampled_audio/> on page 72. Specify patterns. For more information, see: • 4.6.1.5.1 Patterns <patterns/> on page 74, and • 4.6.1.5.1.1 Call Progress Patterns on page 75. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 58: Multiple Registrations
These changes will permanently override global settings unless deleted via the Reset User Settings menu selection. Local Phone User None. Interface IP phones support multiple registrations per phone and the SoundSta- Copyright © 2004 Polycom, Inc. Features ® IP 300 supports two...
Page 59 The local flash parameters will be used instead. The optional array of servers and their associated parameters will override the servers specified in sip.cfg if non-Null. • For more information, see 4.6.3.1 Registration <reg/> on page 121. Copyright © 2004 Polycom, Inc. Features...
Page 60: Acd Login / Logout
4.6.2.1.1 Local <local/> on page 113, 4.6.2.1.2 Server <server/> on page 114 and 4.6.3.1 Registration <reg/> on page 121. Configuration file: Turn this feature on or off. ipmid.cfg • For more information, see 4.6.1.21 Feature <feature/> on page 109. Copyright © 2004 Polycom, Inc. Features...
Page 61: Acd Agent Available / Unavailable
For more information, see 4.6.2.1.2 Server <server/> on page 114 and 4.6.3.1 Registration <reg/> on page 121. ® None. None. Turn this feature on or off. • For more information, see 4.6.1.21 Feature <feature/> on page 109. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 62: Dns Sip Server Name Resolution
Specify the Services browser home page, a proxy to use, and ipmid.cfg size limits. • For more information, see 4.6.1.23 MicroBrowser <microbrowser/> on page 111. Web Server None (if enabled) Local Phone User None Interface Copyright © 2004 Polycom, Inc. Features...
Page 63: Incoming Signaling Validation
Specify the type of validation to perform on a request-by- request basis, appropriate to specific event types in some cases. • For more information, see 4.6.2.1.3.3 Request Valida- tion <requestValidation/> on page 117. None. None. Copyright © 2004 Polycom, Inc. Features...
Page 65: Optimization
It also allows greater security: packets from unautho- rized sources can be rejected. ® ® IP can be powered via a local AC power adapter or can be line- Copyright © 2004 Polycom, Inc. Optimization ®...
Page 66: Working With Network Address Translation (Nat)
Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. They will perma- nently override global settings unless deleted via the Reset User Settings menu selection. Local Phone User None. Interface Copyright © 2004 Polycom, Inc. Optimization...
Page 67: Updating And Rebooting
Navigate to: http://<phoneIPAddress>/coreConf.htm#na Changes are saved to local flash and backed up to <Ethernet address>-phone.cfg on the boot server. Changes will perma- nently override global settings unless deleted via the Reset User Settings menu selection. None. Copyright © 2004 Polycom, Inc. Optimization...
Page 68: Event Logging
The application log file is uploaded periodically or when the local copy reaches a pre- determined size. ® ® IP / SoundStation Volume-, Volume+, Hold, Do Not Disturb Volume-, Volume+, Hold, Messages Volume-, Volume+, Mute, Messages *, #, Volume+, Select 4.6.1.18 Provisioning <provisioning/> on Copyright © 2004 Polycom, Inc. Optimization...
Page 69: Audio Quality Issues And Vlans
Specify different directory to use for log files if desired. • For more information, see 2.2.2.1.2.1 Master Configu- ration Files on page 10. Specify a multitude of event logging settings. Navigate to: http://<phoneIPAddress>/coreConf.htm#lo Specify “sip” event logging settings. Navigate to: http://<phoneIPAddress>/appConf.htm#lo None. Copyright © 2004 Polycom, Inc. Optimization...
Page 70: Ip Tos
ID or configure DHCP VLAN Discovery. Phase 1: bootRom - Navigate to: SETUP menu during auto- boot countdown. Phase 2: Application - Navigate to: Menu>Settings>Network Configuration • For more information, see 2.2.1 Basic Network Setup on page 4. Copyright © 2004 Polycom, Inc. Optimization...
Page 71: Rtcp Support
4.5.3 RTCP Support The phone supports RTCP per RFC 1889. For each RTP stream, which, by conven- tion, uses even ports only, the next higher odd port is used to send and receive RTCP reports. ® Copyright © 2004 Polycom, Inc. Optimization...
Page 73: Configuration Files
For more information, see 4.6.1.1.3 Call Progress Tones <callProgTones> on page 68, 4.6.1.3.2 Chord Sets <chord_sets/> on page 71, and 4.6.1.5.1.1 Call Progress Patterns on page 75. ® Required Character Sequence in Text Editor & " ' < > Copyright © 2004 Polycom, Inc Optimization...
Page 74 String in the format language_region positive integer Copyright © 2004 Polycom, Inc. Optimization Interpretation If Null, the default internal language (US English) will be used, otherwise, the language to be used may be speci- fied in the format language-region.
Page 75 If 1, display date above time, otherwise display time above date. “All” or a comma- A list of the languages supported on separated list hardware platform ‘y’ where ‘y’ can be IP_500 or IP_600. Copyright © 2004 Polycom, Inc Optimization...
Page 76: Date And Time
Multiple lcl.cpt.menu.x strings are supported, the strings are displayed in the Call Progress Tones menu. The lcl.cpt.menu.x attributes must be sequential (lcl.cpt.menu.1, lcl.cpt.menu.2, lcl.cpt.menu.3, ..., lcl.cpt.menu.N) with no gaps. Copyright © 2004 Polycom, Inc. Optimization Md,D = July 3, Thursday...
Page 77: User Preferences
If set to 1, play welcome sound effect after a reboot. 0, 1 If set to 1, play welcome sound effect on warm as well as cold boots, otherwise only a cold boot will trigger the wel- come sound effect. Copyright © 2004 Polycom, Inc Optimization...

Page 78: Tones
Default -33 to -3 positive integer positive integer 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 1, display the date and time on the idle display Interpretation Level of the high frequency compo- nent of the DTMF digit measured in dBm0;...

Page 79 Permitted Values Default 0, 1 0, 1 0, 1 96-127 Copyright © 2004 Polycom, Inc Optimization Interpretation Not currently used. If set to 1, encode DTMF in the active RTP stream, otherwise, DTMF may be encoded within the signaling protocol only when the protocol offers the option.
Page 80: Sampled Audio For Sound Effects
Internet. Note: Refer to the Note: A TFTP URL is expected to be in the format: above wave file for- tftp://<host>/[pathname]<filename>, for example: tftp:// mat restrictions. somehost.example.com/sounds/example.wav Copyright © 2004 Polycom, Inc. Optimization...

Page 81: Sound Effects
(voice-mail) are waiting at the message center. 0, 1 If set to 1, local user interface sound effects such as confirmation/error tones, will be enabled. Copyright © 2004 Polycom, Inc Optimization...

Page 82 Permitted Values UTF-8 encoded string Copyright © 2004 Polycom, Inc. Optimization Interpretation Used for identification purposes in the user inter- face (currently used for ringer patterns only); for patterns that use a sampled audio file which has been overridden by a downloaded replacement, the se.pat.ringer.x.name parameter will be overridden...
Page 83: Call Progress Patterns
(distinctive) confirmation tone howler tone (off-hook warning) record warning message waiting tone alerting intercom announcement tone barge-in tone Copyright © 2004 Polycom, Inc Optimization Interpretation: sampled sampled audio file number chord chord set number silence silence duration in ms...
Page 84: Ringer Patterns
Sampled audio file 3 Sampled audio file 4 Sampled audio file 5 Sampled audio file 6 Sampled audio file 7 Sampled audio file 8 Sampled audio file 9 Sampled audio file 10 Sampled audio file 11 Copyright © 2004 Polycom, Inc. Optimization...
Page 86: Voice Settings
PCMA G711A 64 Kbps G729 G729AB 8 Kbps Copyright © 2004 Polycom, Inc. Optimization Interpretation Set to 1 to allow user modification via local user interface of the pre-defined ring type enabled for modification Used for identification purposes in the user interface As defined in table above.

Page 87: Codec Preferences
...80 onds to be provided in SDP offers and used in the absence of ptime negotia- tions. This is also the range of supported Rx payload sizes. Copyright © 2004 Polycom, Inc Optimization ® IP platforms. ® IP 4000 platform.
Page 88 Permitted Values Default 0, 1 0, 1 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation The smallest jitter buffer depth (in milli- seconds) that must be achieved before play out begins for the first time. Once this depth has been achieved initially, the depth may fall below this point and play out will still continue.
Page 89 Do not alter these values. Attribute voice.gain.rx.analog.handset voice.gain.rx.analog.headset voice.gain.rx.analog.chassis voice.gain.rx.analog.chassis.IP300 voice.gain.rx.analog.chassis.IP_4000 voice.gain.rx.analog.ringer voice.gain.rx.analog.ringer.IP300 voice.gain.rx.analog.ringer.IP_4000 voice.gain.rx.digital.handset voice.gain.rx.digital.headset voice.gain.rx.digital.chassis voice.gain.rx.digital.chassis.IP_4000 voice.gain.rx.digital.ringer voice.gain.rx.digital.ringer.IP_4000 voice.gain.rx.analog.handset.sidetone voice.gain.rx.analog.headset.sidetone voice.gain.tx.analog.handset voice.gain.tx.analog.headset voice.gain.tx.analog.chassis voice.gain.tx.analog.chassis.IP_4000 voice.gain.tx.digital.handset voice.gain.tx.digital.headset voice.gain.tx.digital.chassis voice.gain.tx.digital.chassis.IP_4000 voice.gain.tx.analog.preamp.handset voice.gain.tx.analog.preamp.headset voice.gain.tx.analog.preamp.chassis ® Default Copyright © 2004 Polycom, Inc Optimization...
Page 90: Acoustic Echo Cancellation
Attribute voice.aec.hs.enable voice.aec.hs.lowFreqCutOff voice.aec.hs.highFreqCutOff voice.aec.hs.erlTab_0_300 voice.aec.hs.erlTab_300_600 voice.aec.hs.erlTab_600_1500 voice.aec.hs.erlTab_1500_3500 voice.aec.hs.erlTab_3500_7000 voice.aec.hd.enable voice.aec.hd.lowFreqCutOff voice.aec.hd.highFreqCutOff voice.aec.hd.erlTab_0_300 voice.aec.hd.erlTab_300_600 voice.aec.hd.erlTab_600_1500 voice.aec.hd.erlTab_1500_3500 voice.aec.hd.erlTab_3500_7000 voice.aec.hf.enable voice.aec.hf.lowFreqCutOff voice.aec.hf.highFreqCutOff voice.aec.hf.erlTab_0_300 voice.aec.hf.erlTab_300_600 voice.aec.hf.erlTab_600_1500 voice.aec.hf.erlTab_1500_3500 voice.aec.hf.erlTab_3500_7000 ® ® IP / SoundStation Default 3800 3800 3800 Copyright © 2004 Polycom, Inc. Optimization...
Page 91: Background Noise Suppression
4.6.1.6.6 Background Noise Suppression <NS/> These settings control the performance of the transmit background noise suppression feature. ® Default Copyright © 2004 Polycom, Inc Optimization...
Page 92: Automatic Gain Control
These settings control the performance of the transmit automatic gain control feature. Do not alter these values. Attribute voice.agc.hs.enable voice.agc.hd.enable voice.agc.hf.enable 7. Automatic Gain Control will be implemented in a future release. ® ® IP / SoundStation Default Default Copyright © 2004 Polycom, Inc. Optimization...
Page 93 Do not alter these values. Attribute voice.txEq.hf.IP_500.enable voice.txEq.hf.IP_600.enable voice.txEq.hf.IP_4000.enable voice.txEq.hf.coef.1 to 20 voice.txEq.hf.coef.IP_4000.1 to 20 ® Default Don’t change these values Don’t change these values Default Don’t change these values Don’t change these values Copyright © 2004 Polycom, Inc Optimization...
Page 94: Voice Activity Detection
G.729AB codec operation which has its own built-in VAD function. Permitted Values Default Permitted Values Copyright © 2004 Polycom, Inc. Optimization Interpretation User-priority used for RTP packets. Default Interpretation User-priority used for call con- trol packets.
Page 95 Permitted Values Default 0, 1 0, 1 0, 1 0, 1 Copyright © 2004 Polycom, Inc Optimization Interpretation User-priority used for packets that do not have a per-protocol setting. Interpretation If set to 1, set min-delay bit in the IP TOS field of the IP header, or else don’t set it.
Page 96: Basic Tcp/Ip
0, 1 0, 1 0, 1 Permitted Values 0, 1 1 to 86400 Copyright © 2004 Polycom, Inc. Optimization Default Interpretation If set to 1, set min-delay bit in the IP TOS field of the IP header, or else don’t set it.

Page 97 IP address positive or negative integer 0, 1 0, 1 1-12 1-31 0-23 0, 10 1-12 Copyright © 2004 Polycom, Inc Optimization Default Interpretation 86400 Time in seconds between SNTP re- hours) syncs. clock Address of the SNTP server.
Page 98 0-23 0, 1 Permitted Values 0, 1 0, 1 Null, 1024- 65534 Copyright © 2004 Polycom, Inc. Optimization Default Interpretation Day of the month to start DST. Time of day to stop DST, in 24 hour clock. 2= 2 am, 14=2 pm Day of week to stop DST.
Page 99: Web Server
If set to 1, the HTTP server configuration interface will be enabled. 1-65535 Port is 80 for HTTP servers. Care should be taken when choosing an alternate port. Copyright © 2004 Polycom, Inc Optimization Default Interpretation Null If set to Null, the value 2222...

Page 100: Call Handling Configuration
32 0, 1 0, 1 0, 1 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 1, reject all incoming calls with the reason “busy” if do-not-disturb is enabled. If set to 1, calls will be allowed when the...

Page 101: Directory
Permitted Values Default 0, 1 1 to 20 Copyright © 2004 Polycom, Inc Optimization Interpretation If set to 1, periodically notify the local user that calls have been on hold for an extended period of time. Time in seconds between subse- quent reminders.

Page 102: Fonts
IP / SoundStation Permitted Values 0, 1 1 to 50 1 to 100 <fontName>_<fontHeightInPixels>_<fontRange>.<fontExtension> Copyright © 2004 Polycom, Inc. Optimization Default Interpretation Applies to platforms with 4 Mbytes of flash memory. If set to 1, use volatile storage for phone-resident copy of the directory to allow for larger size.

Page 103 When defining a single .fon file, there is a need for a “font delimiter”, currently “Copyright Polycom Canada Ltd” is used as an embedded delimiter, but this can be configured using “font.delimiter”. The font delimiter is important to retrieve the dif- ferent mangled .fnt blocks.
Page 104: Keys
Permitted Values Default positive integer IP 300, 500 and 600 key functions can be changed from the factory Copyright © 2004 Polycom, Inc. Default Interpretation Null Defines the font file that will be loaded from boot server during boot Note: When several font.IP_500.x.names are defined, the...

Page 105 Permitted Values Interpretation Functions listed Sets the function for key y on platform x. below. positive integer Sets the sub-identifier for key functions with a secondary array identifier such as SpeedDial. Usable in application Copyright © 2004 Polycom, Inc Optimization...
Page 106 Dialpad1 Dialpad2 Dialpad3 Dialpad4 Dialpad5 Dialpad6 Dialpad7 Dialpad8 Dialpad9 DialpadStar DialpadPound Directories Divert DoNotDisturb Email Favorites Flash Handsfree Headset Feature Help Hold Line1 Line2 Line3 Line4 ® ® IP / SoundStation Usable in application Copyright © 2004 Polycom, Inc. Optimization...
Page 107 Line5 Line6 LocalDirectory Macro Messages Menu MicMute MyStatus Null Offline Redial Release RemoteDirectory Select SelfTest Services Setup Shift SoftKey1 SoftKey2 SoftKey3 SoftKey4 SpeedDial SpeedDialMenu Suspend Transfer VoiceMail VolDown VolUp WarmBoot ® Usable in application Copyright © 2004 Polycom, Inc Optimization...
Page 108: Bitmaps
Name>.bmp expected to be retrieved from the boot server. Permitted Values Default 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 1, the idle display may support pre- sentation of a custom animation if config- ured properly in the animation section of...

Page 109 On or Off Turn LED on or off for this step. positive integer Duration in milliseconds for this step. 0=infinite Red or Green For bi-color LEDs, specify color. (default is Red if not specified) Copyright © 2004 Polycom, Inc Optimization...
Page 110 Assigns the class (defined above) for this indicator. This maps logical index to a specific physical LED. Permitted Values Interpretation This is for internal usage only and should not be changed (this is the logical index). Copyright © 2004 Polycom, Inc. Optimization...
Page 111: Event Logging
4.6.1.16 Event Logging <logging/> Logging parameter changes can impair system operation. Do not change any logging parameters Warning! without prior consultation with Polycom. The event logging system supports the following classes of events: Level Interpretation Debug only High detail event class...

Page 112 011511.006 -- 1 hour, 15 minutes, 11.006 seconds since booting. 0210281716 -- 2002 October 28, 17:16 1028171642 -- October 28, 17:16:42 Permitted Values Copyright © 2004 Polycom, Inc. Optimization Default Interpretation Control the logging detail level for individual components. These are the input filters into the internal memory-based log system.
Page 113 Mode 4.6.1.16.2 Scheduled Logging Parameters <scheduled/> The phone can be configured to schedule certain advanced logging tasks on a periodic basis. These attributes should be set in consultation with Polycom. Each scheduled ® Permitted Values Default 0, 1...
Page 114: Security
Name of an internal system command to be periodically meric string executed. To be supplied by Polycom. Event class to assign to the log events generated by this command. This needs to be the same or higher than log.level.change.slog for these events to appear in the log.

Page 115: Provisioning
If set to 1, RAM disk will be available. The RAM disk is used to cache downloaded wave files, and other resources for the user interface. Copyright © 2004 Polycom, Inc Optimization Interpretation Note: Changing these param- eters is not advised.

Page 116: Request
If set to “call”, a request can be executed as soon as there are no calls in any state on the phone. Copyright © 2004 Polycom, Inc. Optimization Interpretation These three parameters use internal defaults when value is set to 0.

Page 117: Feature
• “acd-agent-available” is the ACD agent avail- able/unavailable feature If set to 0, the feature will be disabled. If set to 1, the feature will be enabled and usable by the local user. Copyright © 2004 Polycom, Inc Optimization...

Page 118: Resource
If downloading a resource would make the quota exceeded for that category, the resource will not be downloaded and a predefined default will be used instead. Copyright © 2004 Polycom, Inc. Optimization Interpretation If a resource that is being downloaded to the...

Page 119: Microbrowser
XML parser will handle. This limits the amount of memory used by complicated pages. A maximum total of 500 (256 each) is recommended. Increasing this value may have a detrimental effect on performance of the phone. Copyright © 2004 Polycom, Inc Optimization...

Page 120 ® IP / SoundStation Permitted Values Default Null or positive integer Copyright © 2004 Polycom, Inc. Optimization Interpretation Limits the total size of objects down- loaded for each page (both XHTML and images). Once this limit is reached, no more images are downloaded until the next page is requested.
Page 121: Sip Configuration - Sip.cfg
If set to 0 or Null, 5060 is used for the local port but it is not advertised in the SIP signaling. If set to some other value, that value is used for the local port and it is advertised in the SIP signaling. Copyright © 2004 Polycom, Inc. Optimization...
Page 122 0, Null, 1 to 65535 DNSnaptr or TCPpreferred or UDPonly positive integer, minimum 300 Copyright © 2004 Polycom, Inc. Optimization Default Interpretation Null IP address or host name and port of a SIP server that accepts registrations. Multiple servers...
Page 123 ‘From’. If set to 1, SIP header names generated by the phone use the short form, for example ‘f’. Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 0, calls can be routed to an outbound proxy without reg- istration.
Page 124: Outbound Proxy
Alert-Info headers in INVITE requests positive integer Copyright © 2004 Polycom, Inc. Optimization Interpretation ® If set to 1, Windows Messenger will be supported. ® If set to 0, Windows Messenger will be supported.
Page 125 “source”, “digest” or “both”/”all” A valid string Null A valid string PolycomSPIP Copyright © 2004 Polycom, Inc. Optimization Interpretation Sets the name of the method for which validation will be applied If Null, no validation is done. Otherwise this sets the type of...
Page 126: Special Events
Permitted Val- Default ASCII string Null up to 128 char- acters long Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 1, process a 200 OK response for a line-seize event SUBSCRIBE as though a line- seize NOTIFY with Subscription...
Page 128: Sip Logging
Interpretation This attribute controls the logging detail level for the SIP component. These are the input fil- ters for the internal memory-based log system. Copyright © 2004 Polycom, Inc. Optimization Interpretation IP address or host name and port of a SIP server that will be used for routing calls.
Page 129: Per-Phone Configuration - Phone1.Cfg
Part@domain UTF-8 encoded Null string private OR private shared Copyright © 2004 Polycom, Inc. Optimization ® IP 4000 supports a single Interpretation Display name used for local user interface as well as SIP signaling. The actual address corresponding to this registration (userPart or userPart@polycom.com).
Page 130 Null or non-neg- Null ative integer positive integer Null 0, 1 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation This field must match the reg.x.address value of the other registration which makes up the bridged line. User ID to be used for authentica- tion challenges for this registration.
Page 131: Calls
ASCII encoded string containing digits (the user part of a SIP URL) or a string that constitutes a valid SIP URL (6416 or 6416@polycom.com) Copyright © 2004 Polycom, Inc. Optimization Default Interpretation If set to 1, a call will be automati-...

Page 132: Diversion
SIP URL (6416 or 6416@poly- com.com 0, 1 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation If set to 0, all missed-call events will increment the counter If set to 1, only missed-call events sent by the server will increment the counter.

Page 133: Forward All
(the user part of a SIP URL) or a string that constitutes a valid SIP URL (6416 or 6416@poly- com.com) Copyright © 2004 Polycom, Inc. Optimization Default Interpretation If set to 1, calls will be forwarded on busy to the contact specified below.
Page 134: Dial Plan
SIP URL (6416 or 6416@poly- com.com) Permitted Values 0, 1 or 2 0, 1 Copyright © 2004 Polycom, Inc. Optimization Default Interpretation If set to 1, calls will be for- warded on DND to the contact specified below.

Page 135: Digit Map
Permitted Values Default dotted-decimal IP Null address or host name 1 to 65535 5060 Copyright © 2004 Polycom, Inc. Optimization Interpretation When present, this attribute overrides the global dial plan defined in the sip.cfg configuration file. For more information, see 4.6.2.1.3.5 Conference...
Page 136: Messaging
SIP “911”, “sos”. URL. positive integer Null Permitted Values Default 0, 1 Copyright © 2004 Polycom, Inc. Optimization Interpretation This represents the URLs that should be watched for emergency routing. When one of these defined URL is detected...

Page 137: Message Waiting Indicator
IP address to advertise within SIP signaling - mal IP should match the external IP address used by address the NAT device. Copyright © 2004 Polycom, Inc. Optimization Interpretation If non-Null, the phone will send a SUBSCRIBE request to this contact after boot-up.
Page 138 1024 to Null If non-Null, this attribute will be used to set the 65536 initially allocated RTP port, overriding the value set for tcpIpApp.port.rtp.mediaPortRang- eStart in ipmid.cfg. See 4.6.1.8.3.1 RTP <RTP/ > on page 90. Copyright © 2004 Polycom, Inc. Optimization...
Page 139: Session Initiation Protocol (Sip)
An Offer / Answer Model with the Session Description Protocol (SDP) Session Initiation Protocol (SIP) - Specific Event Notification The Session Initiation Protocol (SIP) Refer Method SIP Call Control - Transfer The Session Initiation Protocol (SIP) “Replaces” Header Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 140: Header Support
Header Accept Accept-Encoding Accept-Language Alert-Info Allow Allow-Events Authentication-Info Authorization Call-ID Call-Info Contact Content-Disposition Content-Encoding Content-Language Content-Length Content-Type CSeq Date Diversion ® ® IP / SoundStation Supported Notes Supported Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 141 From In-Reply-To Max-Forwards Min-Expires Min-SE MIME-Version Organization P-Asserted-Identity P-Preferred-Identity Priority Proxy-Authenticate Proxy-Authorization Proxy-Require RAck Record-Route Refer-To Referred-By Remote-Party-ID Replaces Reply-To Require Retry-After Route RSeq Server Session-Expires Subject Subscription-State ® Supported Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 142: Response Support
181 Call Is Being Forwarded 182 Queued 183 Session Progress 5.1.4.2 2xx Responses - Success Response 200 OK 202 Accepted ® ® IP / SoundStation Supported Notes Supported Notes Supported Notes In REFER transfer. Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 143: 3Xx Responses - Redirection
413 Request Entity Too Large 414 Request-URI Too Long 415 Unsupported Media Type 416 Unsupported URI Scheme 420 Bad Extension 421 Extension Required 423 Interval Too Brief ® Supported Notes Supported Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 144: 5Xx Responses - Server Failure
513 Message Too Large 5.1.4.6 6xx Responses - Global Failure Response 600 Busy Everywhere 603 Decline 604 Does Not Exist Anywhere ® ® IP / SoundStation Supported Supported Notes Supported Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP) Notes...
Page 145: Hold Implementation
The phone supports transfer using the REFER method specified in draft-ietf-sip-cc- transfer-05 and RFC 3515. 5.1.8 Third Party Call Control The phone supports the delayed media negotiations (INVITE without SDP) associated with third party call control applications. ® Supported Notes Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 146: Rfc And Internet Draft Support
RFC 2976, the phone does not generate INFO requests, but will issue a final response upon receipt. No INFO message bodies are parsed. Final response is sent upon receipt. Message bodies of type text/plain are sent and received. Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP)
Page 147: Sip For Instant Messaging And Presence Leveraging Extensions (Simple)
“SIP Specific Event Notification” framework (RFC 3265). The events used are: • “dialog” for bridged line appearance subscribe and notify ® ® and MSN Messenger 4.7 and Windows Copyright © 2004 Polycom, Inc. Session Initiation Protocol (SIP) ® ® Messenger 5.0. In a...

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Polycom Version 1.4.x 17 Administrator's Manual

1 Overview

2 Installation and Operation

3 Features

4 Optimization

5 Session Initiation Protocol (SIP)

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