Contents Introduction ..........1 Parts List ........... 1 Installing SoundPoint IP 300/301 SIP ..2 ® Connecting Network and Power Source ........2 Connecting the Handset and Optional Headset ....3 Attaching the Base ..............3 Features ............ 4 Key Descriptions ......... 5 Using SoundPoint IP 300/301 SIP ....
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Modifications ................22 Installation Instructions ............22 Plug Acts as Disconnect Device ..........22 Industry Canada (IC) ............23 CE and VCCI Mark ..............23 Polycom Limited Warranty and Limitation Liability ......23 Exclusions ..........24 Warranty Exclusive........24 Service Agreements........24 Limitations of Liability ....... 24 Disclaimer ..........
® SoundPoint IP 300/301 SIP package. are missing any items, please contact your Check this list before installation to ensure system administrator. ® Polycom SoundPoint IP 300/301 SIP Power Adapter (specification varies according to country) Menu Do Not Disturb Redial...
Power over Ethernet (PoE) Option Using an Inline Power Cable (optional acces- sory from Polycom), the phone can be alter- nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options.
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base 1. Place all cords in the recessed area 2. Align the two protrusions on the above the modular jacks as shown.
Features Line/Speed Dial Keys Use these keys to activate up to two lines or one line and a speed dial that can be assigned to your Soft Keys phone. The screen will display labels for these keys, to Display Control Keys identify their context-sensi- Use the arrow keys to scroll tive functions.
Key Descriptions Feature Key Description Mutes audio transmission locally during calls. Allows users to place and receive calls through an optionally con- Directories nected headset. Directories Line or Speed Dial keys. Services Services Directories Menu Menu Call Lists Scrolls through menu options. Call Lists Services Messages...
To obtain the IP address of your phone, press Do N Forward joe@205.173.1.24 My Status followed by Status, Platform Menu Transfer sip: jane@polycom.com Phone. The IP address is listed together with PQRS WXYZ Redial Voice Mail other network information. Call Lists PQRS...
Conference Directories Answering a Call Services Menu Using the Handset: Call Lists Incoming calls may be ignored Messages Pick up the handset. by pressing the Reject soft key or Buddy Status during ringing. Note Do Not Disturb Using Listen Mode: My Status that Do Not Disturb stays active Press the Answer soft key or the line key...
Directories Menu Menu General Key Use Services Messages Messages Do Not Disturb Conference To navigate through menus and to enter data, these are useful tips: Do Not Disturb Transfer 4. To enter text using the dial pad, 1. Use or the PQRS WXYZ Redial...
Transferring a Call 1. During a call, press the Trnsfr soft 3. Press the Trnsfr soft key again to key (the active call is placed on complete the transfer. This can hold). be done as soon as the ringback 2. Dial the number to which you want sound is heard or you can wait to transfer the call or use the arrow until the third party answers and...
Messages Buddy Status Do Not Disturb My Status Redial Press to dial the last call placed PQRS WXYZ Redial Hold Hold from your phone. PQRS WXYZ OPER To redial another previously dialed number, press the Menu soft key, and select Features, OPER Call Lists, then Placed Calls.
Menu Messages Do Not Disturb Press to prevent the phone from (Optional) If multiple lines are in use, Do Do Not Disturb ringing on incoming calls. A flashing icon Not Disturb can be set on a line-by-line and text on the display indicates that Do Not basis.
Display Contrast To adjust the contrast on the display to a comfortable level: Conference Directories 3. Press the Ok or Cancel soft keys to 1. Press Menu . Select Settings fol- Services accept or cancel changes. lowed by Basic, Contrast. or the Exit soft key 2.
Contact List In addition to a directory of missed, placed, or received calls, the phone can store a local directory of 200 or more contacts*. Users can add, delete, edit, dial, or search for any contact in this list through just a few key strokes.
Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing. If a line key is unassigned to a line, it can act as a speed dial key for the first speed dial entry. When a new en- try is added to the Contact List, it is automatically assigned the next available speed dial index.
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith.
Voice Mail Received messages will be indicated by a A stutter dial tone in place of normal dial flashing Message Waiting Indicator LED tone is used to indicate that one or more on the front of the phone and optionally a voice messages are waiting at the message visual notification on the display.
Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: Menu ► Simultaneously press and hold the Do Do Not Disturb Not Disturb, Hold, and Volume keys Redial PQRS...
To send a text message: 5. Press the Select soft key to choose 1. Press and select Fea- Menu tures, Messages, Instant Messages. from various pre-scripted short 2. (Optional) If multiple lines are in Messages messages. use, first select from which line to Do Not Disturb send the message.
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4. Choose Watcher List to see which 5. Choose Blocked List to see which phones are currently monitoring phones you have blocked from your status. Press the Block soft key monitoring your status. Press the Unblock soft key to unblock a con- to block a watcher.
Troubleshooting No Dial-Tone Verify if dial tone is present on any other Verify power is correctly applied to the ® audio paths: SoundPoint IP 300/301 SIP phone: • Switch between handset, headset • Check that the display is illuminated. (if present) or hands-free to see if •...
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No Audio on Headset Verify correct connections: • Ensure the headset is plugged into • Ensure the headset amplifier (if the jack marked Headset at the rear present) is turned on and/or the of the phone. volume is correctly adjusted. No Response from Feature Key Presses Conference Directories...
Modifications In accordance with Part 15 of the FCC by Polycom, Inc. could void the user’s Rules, the user is cautioned that any chang- authority to operate the equipment. es or modifications not expressly approved Installation Instructions L’Installation doit être exécutée confor-...
Polycom or its Products returned to Polycom must be authorized reseller. sent prepaid and packaged appropriately Polycom’s sole obligation under this ex-...
Exclusions Polycom will not be liable under this • Unauthorized use of common carrier limited warranty if its testing and exami- communication services accessed nation disclose that the alleged defect or through the product. malfunction in the product does not exist •...
Limited Warranty and Limitation of Polycom, the Polycom logo design, and Liability. SoundPoint are trademarks of Polycom, All rights reserved under International and Inc.
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ITY, FITNESS FOR A PARTICULAR AN ACTION OF CONTRACT, TORT OR PURPOSE AND NONINFRINGEMENT. OTHERWISE, ARISING FROM, OUT IN NO EVENT SHALL THE AUTHORS OF OR IN CONNECTION WITH THE OR COPYRIGHT HOLDERS BE LI- SOFTWARE OR THE USE OR OTHER ABLE FOR ANY CLAIM, DAMAGES DEALINGS IN THE SOFTWARE.
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