Lexmark CX310 Service Manual page 171

Failed to feed from option tray and leading edge damaged service check
Action
Step 1
a
Fan the media.
b
Verify the proper tray settings for the media.
c
Verify the input source.
d
Check the condition of the multipurpose feeder pick tires.
e
Make sure the tray is fully inserted.
f
Refer to media specifications and check the condition of the media.
g
Make sure the media is free from damage and defects.
Does the error remain?
Step 2
Is the machine using both 650 and 550 input option tray?
Step 3
a
Make sure the sequence of the input option trays is correct. The 650
option tray should be in tray 2, and the 550 option tray should be in
tray 3.
b
Bring the printer into the Diagnostics Menu.
c
Navigate to Feed Test > Tray # > Single Feed Test.
d
Run a continuous feed test (feed at least 5 pages).
Does the feed test run successfully on each option?
Step 4
Isolate the problem. Verify the problem by installing only one input option
to the printer at a time.
a
Bring the printer into the Diagnostics Menu.
b
Navigate to Feed Test > Tray # > Single Feed Test.
Does the feed test run successfully on each option?
Yes
Go to step 2.
Go to step 3.
Go to step 8.
Go to step 8.
Diagnostic information
171
7527
No
Problem resolved.
Go to step 4.
Go to step 4.
Go to step 5.