Lexmark CX310 Service Manual page 138

Actions
Step 1
If the device is physically connected to the network, verify that the
ethernet cable is properly connected on both ends.
Is the cable properly connected?
Step 2
Connect the ethernet cable.
Does this fix the problem?
Step 3
Check the printer's online status under Printers and Faxes on the host
computer. Delete all print jobs in the print queue. Is the printer online and
in a Ready state.
Step 4
Change the printer status to online.
Did this fix the issue?
Step 5
Does the IP address displayed on the network settings page match the IP
address in the port of the drivers using the printer?
Step 6
Does the LAN use DHCP?
Note: A printer should use a static IP address on a network.
Step 7
Are the first two segments of the IP address 169.254
Step 8
POR the printer.
Did this resolve the issue?
Step 9
Reset the address on the printer to match the IP address on the driver.
Did this resolve the issue?
Step 10
Have the network admin verify that the printer and PC's IP address have
identical subnet addresses.
Are the subnet addresses the same?
Yes
Go to step 3. If the
network is wireless,
then go to step 3.
Problem solved.
Go to step 5.
Problem resolved.
Go to step 10.
Go to step 7.
Go to step 8.
Problem resolved.
Problem fixed.
Go to step 12.
Diagnostic information
138
7527
No
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 9.
Go to step 9.
Go to step 10.
Go to step 10.
Go to step 11.